T-Mobile

T-​Mobile is on the rise, despite my opinion of many people being the store and buying phones left and right and wondering how do they afford this…
We walked in to inquire about the Galaxy S5 with a trade in and Note 4. We looked around and we still was not approached. About 5 – 10 minutes, for someone to even ask us if we needed help. Even though, associate «Slyvestor» looked at us twice.
My boyfriend went up to him and he said, «Oh ok I just have to do a payment then I can help you.» It is 2014, noone knows how to do a payment? And the machine is in the store non-​occupied and has a cash slot if needed.
A whole 20 min, when we got help was 10 minutes and we were done.
Simplicity should not be complicated, Also! That was a sale opportunity for him, that he missed out on.