Robert’s Pet Shop

Awesome pet shop. I must say it so true that they are very busy on the weekends i prefer going during the week. they have a huge display of birds and parrot of all kinds. i bought my parrot there and he is beautiful

This is the saddest, most depressing place I’ve ever stepped foot in. I’ve been here twice while at the Redland farmer’s market on weekends and always leave crying and heartbroken. Why do I return? I guess I hold onto some small fragment of hope that it has closed down.
This place is hell.
The birds are sick, overcrowded, neurotic and living in filth. Overplucked cockatoos, birds with nasal discharge kept in extremely close quarters, dirty water IF they even have water in the cages, the list goes on. My heart aches for these poor animals.
The reptiles and some bird species are extremely questionable as far as where they were born and raised. I’ve seen toucans for sale here. How is that even legal?!
This place is the epitome of illegal pet trade. I wish I knew a way to help shut it down.

This place is animal hell. Never have I seen such callous disregard for another creatures well being. Cages overpopulated with birds that are missing half their feathers, blood on the cages, beer bottles for water containers, dead/​dying chicks, beer caps in fish tanks, pigeons in small crates. The list goes on.

This place always is stocked up on bird food and my birds prefer it. I always find a few toys or perches for a good price. They have the best prices for good quality cages. They have a great selection of cages. They have the biggest selection of birds and parrots. They have grown to have other pet selections and thus the conditions have improved as well as items they sell to accommodate this selections. Some bird cages are small yet the birds do not remain in them for long. This place sells a high amount of pets especially on the weekends. So things get hectic. The place gets extremely crowded with kids running around at times. They do the best they can with people suffocating them. Truly. Best time to come in is on Fridays. So sure you will see a huge difference. There is always a good amount of staff to help you out. What it comes down to is best prices, selection, and knowledge.
I bought my two quaker parrots and they were healthy and remain healthy. So did my in-​laws.

Noticed 1 dead turtle (maybe more), 3 dead baby chicks and 1 big fish dying while in there today. One cockatiel’s chest was bare with one or two feathers clinging on. Another cockatiel was featherless on head. Another had wound on wing. Not much water for many animals and what was there was dirty. Worker denied any animals were dead though it was quite obvious.

HORRIBLE –their animals are housed in tiny dirty cages, many are sick and dying. The parrots are plucked due to stress and cages so small they can’t even spread their wings! The owner is awful, doesn’t care about anything but money, and even smokes cigarettes around the birds. They don’t deserve a single star so 1 star is too many for them. DON’T support this place. They have cheap prices but you are contributing to the mistreatment of their animals if you buy anything from this shop of horrors!

The pet shop is obviously not up to the standards of petco, petsmart, and other large pet chains. It’s supposed to be a pet shop that sells low cost product and animals. Yes most of the times low cost can mean low quality. I haven’t discovered this to be true in this store. I’ve personally gone their looking for bearded dragons, reptile supplies, dog food and birds. The lovebirds I looked at are very pretty and they have a lot of them. The dragons they buy off breeders so you might just get lucky and find something good like I did. On a regular basis they’ll just have regular normal dragons. Dog food highest brand I can compare the best quality to is Purina.
Enough about the products, let’s talk customer service. First word that comes to mind, improvement. The associates need to practice their customer service and keep in mind customers are what keeps your business thriving and keeps your job. I recently called the phone number listed and it is working. All in all, you want to try to find something cheap, go there. Hope this helps you.

On September 21, 2013 I purchased a rabbit from Robert’s Pet Shop. It died the next day. When I brought it in was told that it had diarreah. Was told to get another one so I did.
When got home noticed that the rabbit was not eating. Ended up having to hand feed him. Seemed that it was taken from his mother too soon.
He started to eat rabbit food but not drinking much water.
Also not gainning any weight and you can feel all his bones on his body.
Today, September 30, 2013 the rabbit died.
It is obvious that Robert’s Pet Shop is selling sick animals.
Beware of buying any animals from them.