Softway Car Wash

Well went for a car wash at Soft way car wash in Homer Glen IL. on 143^rd st. I chose the maintainer for 11.99. The man outside said would you like you mats washed for 3.00 extra? I said well I have weather tech car mats and he said they take them out and brush them and power wash them, so I said OK. My car wash came to 14.99. The man who was drying off my car waves his hand for me to let me know he was finished. I went out and the car was still dirty and wet. the mats were still dirty and soaking wet like Puddles inside my car. I sat and dried my off my car and cleaned it myself and dried the mats with towels I had in the back of my car.
So I said something to the woman at the desk and she said call Paul in the morning that he was already gone for the day. I stopped in the next morning to see Paul. What a crabby, cranky, miserable old man who was such an asshole! He literally could have cared less. He said gimmie the keys I’ll rewash the car and I said I didn’t need it because I cleaned it myself.
This is the second time I have been very unhappy with there services. I didn’t complain the first time. I wish I would have because I never would have went back the second time after dealing with that old asshole! I am noticing that the reviews have been pretty horrible. I wish I would have read them first.
Paul it’s time to let the kids take over!!!

There guys are bunch a stealing no good crooks… I washed my truck today over there and had $ 10 in center console and one of those rats stole it!!! Never coming here again. Don’t go here unless you want something stolen!!! F*cking crooks!!!

I give them shot twice. there will be no 3^rd time for sure. still bugs on hood. vacum is terrible. the only good thing is that Mng came to me after complain and fix this being nice and professional.

It’s a decent car wash, but I’ve had better. The location is very convenient for me, and the employees are nice. The outside always looks great, but the inside looks like it’s barely been touched (and mind you my car is never really that dirty.) I don’t think they really wipe down the dashboard and the inside as they claim to.

After spending $ 20 on a car wash, I still had dead Bugs all over the front of my car.
I will say, they guy who wiped down the exterior and interior of my car did a great job!
But, in the future I’ll stick to Fullers.

Purchased the base wash that includes wash, dry, vacuum, and window cleaning. Didn’t dry out the door jambs or clean the inside of the front windshield. I was signaled my car was done noticed the wheels hadn’t been dried off. Asked the guy drying the car to please dry the wheels and he replied with «that’s an extra service.» I would expect the entire car to be dried off.

Horrible. This also not the first time I had an issue. I paid $ 14.99 for a car wash and my car was half-​ass dried, completely missed the rear trunk lid, my wheels had brake dust blotches all over. I went back and asked the manager/​owner to look at the vehicle and he had excuses for everything. His words were «this is an automatic car wash, you cant expect the car wash to get every spot on the car». The car wash has people that towel dry the cars and could have easily wiped down the area that was missed by the automated wash had they wiped the whole car like they are supposed to. I was then told «if you are that picky, you need to go to a hand car wash». I said ok. I then mentioned the wheels and was told «that is a separate charge/​service to have the wheels cleaned». I told the manager $ 15 is a lot to pay for a car wash and not have your wheels cleaned. I get that there is an extra fee for «wheel bright» service, but getting the brake dust cleaned off of the wheels is inexcusable since a simple pressure wash can remove most all of the brake dust. The manager/​owner was totally ignorant and the excuses I got were complete crap. I am taking my business elsewhere… for much cheaper and higher quality of service.

These guys do an outstanding jobI I just bought the basic wash … but I did say to my «attendant» that I’d really like to see the whole car clean when he was finished. Boy, oh boy, my car looked like brand new inside and outside when he was finished — all for the price of the basic wash. He got a generous, very well deserved tip, too! Great work!

If you really knew me you would know that I am a car hoarder. Crumbs… water bottles… food stains… sticky cup holders from all my Starbucks coffee. My car was an dusty… stinky… a disaster. Don’t get me started on how dirty my car mats were…
So I really needed a detailed interior clean. Made an appt. Dropped off car. Felt sorry for the guy who would be cleaning my car. Picked up car. Car was clean. I didn’t complain about the price. Happy customer. The end.

Wouldn’t even give one star if I didn’t have to. Took the car there for a wash. The guy stripped and ruined the roof antenna by taking it off. We saw him do it. The manager, Paul Ktenes, came out and told us he wouldn’t do anything because it is an old (five years) car. The wall was good, but they ruined the antenna. But only would Paul not do anything, he was ignorant when we suggested he should. We will be using a different wash place from now on.

The sprayed my undercarriage with a power washer. Got all that lube of my axle and rear end. I like it clean and that is how they did it, a little forceful in some spots but only where it was needed. And I didn’t have to pay extra for it. I’d recommend this place. There is even a nice bench out front to have a smoke after while everyone dries off.

Really good car wash for a decent price.

Not the 1^st time I have had this problem, it seems you don’t
get much for $ 11.99 here. I have taken my vehicles here a
few times now and don’t seem to learn, when they clean the
inside apparently any clumps of dirt are left, the dashboard is
still dirty along with noticeable dirt on the glovebox and other
compartments. The exterior wash is average don’t waste your time here.