Discount Tire Store – Homer Glen, IL

Went to discount today and had great service and the employees took very good care of me in my time of need, I will be returning for all my tire and wheel needs from here on out

They know what they are doing but there is a disconnect at the counter. Went twice because the first visit they were over matched at the counter. I was trying to stay with a corporate operation rather than some small shop so I gave them another visit later in the day. I wanted some cheap wheels for my truck. I ordered some MB’s chrome and waited for delivery 18 days later they arrived after some phone calls reminding these folks about the order. They called when the wheels arrived. Got them installed today and of course they are the wrong wheel (black instead of chrome spoke). They are now trying to get the wheel in the next few days and I have confidence this will be set right. They try very hard and I witnessed some great customer service while visiting. I guess you should just be very clear and double check what you communicate to these youngsters. Welcome to America. I will update when my new order comes in. They did offer to keep my old wheels (I just got $ 80.00 at the scrap yard) Thanks for the offer. In hindsight there is no difference between corporate or small shop. I used my American Express because if this gets screwed up American Express will make them work to get paid.

When you have your mind set in tires they bully you enough to sell tires you don’t want and also keep wheel lock keys. Didn’t realize they took it until months later and when I asked for it back recently, the employee refused to go back to look. Instead he insisted I lost it. That is after I purchased tires for 3 different cars.
Will not purchase from here again and stick with Sams club.

This is an update to my last review in 2013.
I am very unhappy about my visit on 12÷31÷14 to get a scheduled 6K mile tire rotation at the Homer a Glen store. This store is where I have done business for the last 15 years or so and they let me down completely today. While the staff is always friendly, when I left the shop today, there was an awful thumping I could feel and hear from the front end of my vehicle. I ended up later the same day taking the car to the store in Matteson, IL and the tech allowed me to see that my tires were totally out of balance and that I had a wheel that was slightly bent, in fact the two front wheels were bent. The Homer Glen store did not advise me of any of that, but they gladly took my $ 20 tip. My wife said they finished the work too quickly to have done a good job. She was correct.
Another issue is that the Homer Glen store did not put a rotation service reminder sticker on the front windshield. When I asked about it, the response was «we don’t do that any longer». Now they just send email. What if I don’t get or read email? What if I don’t have an email address? What does it cost to put a service reminder sticker on the windshield? It’s what people are used to. BTW: they do have stickers at the Matteson store.
Maybe I’m making a big deal about this, but sometimes it’s the little things that cause a customer to do business elsewhere. It is for me, and the many family members and friends I’ve referred here in the past.
In my humble opinion things have changed too much in the wrong direction. And to think that I used to go out of my way to visit this store. No longer.
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I’ve been a tire customer since about 2003. The Homer Glen store has been my favorite although I’m closer to the Orland Park store. I’ve been pleased with service overall.
A few years back I bought a house brand tire (Arizonian). Worst tire purchase ever, but they happily exchanged them. The last set I bought was for my 2008 VW Passat.
The Yokohama YK580 was made expressly for Discount Tire. While some folk may not feel comfortable about house brands, this is my 2^nd set and I’m very pleased with them. In fact, I’ve recommended them to others. They have a 60,000 mile warranty and I’ve had mine for 2 years and they barely show any wear. For an aggressive driver like me that’s great. Of course you should rotate them on a regular basis, as with all tires, for even wear. I try to have it done when I get my regular oil change. Fewer things for me to remember to do and I just make it a vehicle service day.
I always get the add-​on certificates to avoid road hazard hassles from the manufacturer’s warranty.
I’m not knocking places like Sears or Costco or SAMs club for tires, but I find their selection to be limited and prices not as competitive and not as many store locations if I need quick service. And I guess it’s a lifestyle preference.
Besides, the folks at Discount Tire seem to be super friendly and love what they do and seem to really appreciate your business. I like that.

Always great service. Always very helpful. Never do anything I don’t really need.
I’ve been coming here since they opened. Went through 4 kids driving and eventually moving out. Have had as many as 7 cars at a time so we have purchased a tire or two over the years. I will never go anywhere else.

Went into Discount Tire to get the back end of my car fixed. I knew something was wrong but didn’t realize how extensive the problems were. I was surprised when Mike told me my tires and wheels were bent and the fee was way more than I was expecting to pay. Mike there was so useful and really helped me get the best deal I could. He was so patient with me while I paced back and forth trying to figure out ow to come up with the money. They even stayed a little after close to finish my car.
They offered me a drink and we’re so sweet. They even gave me reccomendations on where to get the dents in my car fixed.
I will most definitely be back even though I live downtown.
Mike who works on Monday is accommodating,

Been buying tires from Discount Tires for years. It’s always been great customer service. They match all competitors pricing and fix flats for free. Honestly been to about four locations over the years and all have great service. They must go through intense customer service training because they are very polite and helpful.
Homer Glen location is no different. Same great service and prices.

Have always loved the service and selection. Went to the Homer Glen location yesterday after having a blowout. They were amazingly helpful and respectful… why go anywhere else?! I have had to use the warranty services on several occasions, and it doesn’t matter where you go, they take care of you!
Had to go to the Romeoville location on Weber Road today on an unrelated matter, and they took care of everything and didn’t charge me a cent… you are silly if you purchase from any other company!

Free tire rotation. How can you NOT love that?
I’ve been dealing with Discount Tire for some time now and generally have had a very pleasant experience. Their prices are some of the best around when buying a new set of tires and their service has been quick and professional. My truck is fifteen years old and so I’ve changed them out about four times now and have never regretted choosing them at all. The one and only discrepancy I’ve experienced was a newly purchased tire that was gradually losing pressure and when I’d brought it in for them to check it out, they said it was because my rims were rusted and therefor, unable to give a good seal against the rubber. Even though there’s a sign right in their waiting area stating they’ll grind down any rust on rims prior to installing your new tires, I let it go since I was thinking about purchasing new rims anyhow.
I’ve never heard of anyone beating Discount’s prices and so, I’m happy with my decision to use them exclusively. If you know of a less expensive company, though, let me know, will ya?

I have been coming here for the last three years to get my tires. And yes, I go through quite a few of them. The bf tells me it’s because my car rides so low to the ground, but maybe it’s because I drive like a maniac… but who knows really?
I have purchased the replacement warranty on each tire (about $ 35/​tire… sounds expensive to add another $ 140 if you’re replacing all four, but the way I abuse my tires, it’s a much needed expense). I have used the warranty multiple times. I think I’ve used it about 4 times within just over a year. A couple flats, a bubble, a nail… They always take care of me here.
The customer service is always great, they handle the lines of reckless drivers with efficiency and curtesy. I set up an appointment for 8am to change my back two tires, and they were done within a half hour of me getting there in the morning.
Always great service!