Surf Shop West Coast

My folks live on AMI and I’ve been shopping at WCSS for years. My experience is always the same. Quality products in an authentic surf shop environment. I will agree that the customer service is not comparable to some chain stores, but this is not necessarily the type of place where you expect to have a sales associate following you around like a puppy. The shop is small and packed full of merchandise. If you’re looking for a high end surf & swim item, this is the spot. I wouldn’t recommend for tourists looking to score a souvenir.
Every year we purchase our whole family’s Reefs from WC. From toddler to adult sizes, we’re always very happy with the selection of apparel

Customer service was horrible. Clothes were overpriced. We bought a swim suit cover up with a stain on it. No refunds, only store credit and we lost money out of the deal. Will never go back.

What a joke of a surf shop. Super high prices, crappie employees. So I have been coming to this area for about five years and daughter would love to go in there and look around. We never by anything because it’s so overpriced. So this summer we decided to give them another shot. Why, i have no idea, once again the young girls behind the counter could give two shits about customers. They had their friends there just talking away ignoring the people who actually keep them in business. The owner was talking away to some kid about surfboards. The business has been for sale since I’ve been coming down here and still no takers. I wonder why.

I am surprised about Mark and Becca A.‘s reviews. This is exactly the kind of shop I was looking for. Yes, I forgot my bathing suit, like Mark, but the difference was that I was looking for high end surfer brand board shorts and it took us some time to find them. I was just on the east coast with two pairs of nice board shorts but when I stopped at home in Orlando on the way to Longboat Key to swap out dirty clothes with some clean ones, I accidentally threw the bathing suits in with the dirty laundry and I forgot to put them back in before leaving. So, when we got to the unit and unpacked I noticed I had nothing to swim in so we went out on a mission to find some board shorts. Three hours later, I had some options. It was worth the journey. We actually had a great time exploring the Longboat Key and surrounding area while looking. Next time Mark and Becca are in town they need to check out Island Bazaar on Ana Maria Island and Swim City over on Longboat Key. Much cheaper places and probably better «customer service.» I can’t believe they were so harsh on this place. It is the quintessential surf shop with expected high end brands that are actually priced competitively with normal surf family management. All in all, this is the kind of place that you want when you are at the beach. Great surf shop!

I realize I’m sort of a customer service snob, but this place kind of sucked. I went with my brother and brother-​in-​law because they both forgot their swim trunks while on vacation, and while they seemed to have an OK selection, it all seemed way overpriced. The employees were all hanging around talking to friends trying on bikinis– or maybe they were all employees, I couldn’t actually tell. I don’t remember anyone saying so much as «Hello» to us when we walked in, and when I was ready with my purchase I stood at the counter for way too long before anyone came to help me. I say it was too long because there were about 6 girls standing at the end of the counter gossiping about some party that was happening later that night… one of the girls eventually came to ring me up. If I’m back in the area and need beachwear in the future, I’m definitely going to go somewhere else.

Who goes on vacation to the beach and forgets their bathing suit? Me, that’s who. Pretty much every single time. So needless to say, I’ve got a lot of experience buying overpriced beach essentials from local shops at the last minute. Surf Shop had a large selection of bathing suits and other beach accessories, but the prices seemed surprisingly high even though I was fully expecting to get fleeced due to my packing negligence. The service was pretty lacking — I didn’t see anyone working there until I was ready to check out, and even then I had to wander around until I found an employee, who seemed more interested in hanging out with her friends and trying on bikinis rather than ringing up my purchase. Wait, maybe that wasn’t such a negative… Regardless, I did manage to get a bathing suit on Anna Maria Island with a minimum amount of trouble here.