W Hollywood

Well we came here last Saturday and the music was ok. We had a few dishes which were OK.
The service was not so good and thats why i gave them 4 stars.

The hotel was honestly great, but I am leaving disappointed at the service in Wet. My hoodie was stolen off the back of my chair 5 minutes after I left and realized I forgot it. No one ever turned it in. They were less than sympathetic — seemed pretty standard even though there’s security and hotel guests only.
Also, their $ 15 drinks aren’t actually made with premium vodka as per the bar menu. I blatantly saw the bartender pour Absolut into all the drinks she was making. Totally fine with that, but then don’t charge $ 15. Absolut is a house vodka, at best. It’s also deceiving and tacky.
Last but not least — this is an update. One of the Wheels Valet attendants stole our car charger. As a SPG Gold member, I’m disgusted by this experience.

My boyfriend and I got a room here as a grand finale of our LA trip. The front desk people are friendly. The bartenders on the roof are good that their jobs, a little rude. Nothing that can’t be looked past. The bouncers are amazing, such funny guys. One of them was helpful to me during a fight between me and my boyfriend. (Not in a creepy way, helped me in crappy situations more than once) the building itself is awesome. Plenty of places to lounge. My only complaint is that the rooftop closes at 7. Seems a bit early. It’s still light out. The rooms are gorgeous, I almost didn’t want to leave. Very modern. Super comfortable. No complimentary breakfast, and at $ 400 a room, I’d like to be fed. But hey, all around-​great.

My review is about the club and jazz nights on Sunday’s from 10pm-​2am
Location
It’s located in the nice part of Hollywood. Valet parking available in the back or you can find parking nearby to save a few bucks.
Price
It’s free to get in but you will need a wristband to get up close 10 bucks which I think is worth it. If you want bottle service sometimes it’s worth it for like bdays or special events. Or if you are a baller like me jk they run about 400 – 600 bucks but you get drinks for your money so if you have a crew that can but them back… This is a good idea.
Food
I don’t eat here
Service
The bouncers are cool just make sure you wear a collard shirt if you are a guy or they won’t let you in. The girl that hands out wristbands (which you will need if you want to go close the stage is a sweetie). Bar tenders are really cool not uptight or cocky like some places in Hollywood.
Misc
There is always a great show!!! The singers are amazing and you never know who will be doing a special number from tap dancers to Nicole Scherzinger. Check it out it is the best thing to do on a Sunday night!

There were some blood stains on my pillow. So gross! I just realised on my last night of stay here, it was on the back of my pillow but I didnt flip it the past 2 days, cant believe I slept on it. Shyt.

I stayed here as a guest from May 13 — May 15. The valet guys were awesome! They were so friendly, funny and helpful. $ 42/​night for parking is a little extreme, but hey, if you want to stay in Hollywood and at The W, and know that your car will be safe, so you splurge a little!
Don’t get me wrong, the hotel is beautiful. I knew it was more of a club thing at night, etc… but I had a really good deal and decided to stay anyway. Everything was great… the service that I received, the shower/​bathroom area was amazing. The bed is low to the ground, but that’s how it is for every room.
The big drawback that I took from this is that I stayed on a Fri and Sat; it got VERY loud at night (that’s why it got 3 stars; for that reason alone). It’s not a «family» hotel; so if the noise is something you’re afraid of, then go for a quieter hotel. Other than that, it was a good hotel.

Entered the room to a great big turd in the toilet. Love that. Nice fat and brown. Maybe a little pee in it too. Flushed once and it wouldn’t go down, so I took a pic of the remainder and will show the staff on my way out.
The headboard for the bed was also very dirty and the room itself very bland and very not worth the price point. It’s just not worth it. You’re being up sold at every single corner, 100 dollar 200ml bottles of grey goose and just about every sly underhanded selling tactic on the book is prevalent here.
The restaurant service sucks, the room service even worse, makes you sick as hell.
My «upgraded room» had no view at 300 a night.
Construction noise.
Location is great though. But can’t give it a star just based off location.
The professionalism of the staff is also lower due to dealing with a younger crowd.
My rooms blinds were broken as well (the second blackout set that you need to keep that obnoxious 7AM light out of the room
I recommend spending 200 extra and staying at the montage If you want a truly excellent stay in LA
Note: Manager David did do a good job of rectifying the situation, but I really am hesitant to stay at this location again, but the property is beautiful to say the least and it has a lot of potential, just bad staffing and proper food handling I guess.
But I am upping the stars by 2 due to the fact that the manager did remove some charges in order to make up for the severe inconveniences, however I feel this as a dishonest move on my part and a disservice to travelers around the world, if you feel as though I should stick with the one star rating regardless of appropriate ramifications taken by management, drop me a message and explain why you feel I should drop my rating

I did not stay at The W, but I went for their Jazz Night Sundays. I REALLY enjoyed the music and performance. Too bad there wasn’t mush sitting room by the stage area unless you pay. Other than no place to sit the environment is very grown and sexy.
If you love live jazz music, Sunday nights here is a go!

Valet guys were awesome. Check-​in was a breeze. Lobby was absolutely gorgeous. Our room was ok. Bed low to the ground. Décor was kinda tacky. Bathroom was awesome. Felt like everywhere we turned we were being sold something.
Biggest issue: this hotel was not good at providing quiet or rest. Right after check in it sounded like the room next door was being remodeled. Mid morning trying to sleep-​in we were woken up by housekeepers in the hallway. Light came streaming under the doorframe and the air conditioner was really loud.
Wouldn’t stay here again.

I would not recommend the W Hotel.
Extremely overpriced for the average /​small rooms.
$ 500 charge if you want to bring your own alcohol. They make you sign an agreement at check in. They make it very clear this is not a «party hotel,» however, everyone knows the W is infamous for being a hip party hotel.
The valet guys were great, they deserved a great tip.
Our room faced a big dirt /​construction lot.
I absolutely loved the body bar they have in the bathrooms. I called to request more because of how nice they smell. Probably the only thing I can give credit to.
The only way I would ever recommend this place is if you are looking for something right on Hollywood and Vine. I know there are limited hotels in the area, however, I have stayed at Loews multiple times and find their rooms much nicer and larger for the price.
Can I have my money back? Lol.

People were great. Hotel not so much. Not really a hotel. More of a nightclub with rooms. Booked two rooms for my family and kids. The W knew we had kids yet gave us two rooms directly above the parking lot. The noise was unbelievably loud for most of the night. The worst hotel stay in my life.
I have to downgrade my review. Tried to resolve with their corporate customer service. They aren’t interested with resolving any issues. They prefer to play games
TERRIBLE ORGANIZATION — I regret giving them even one star

We absolutely loved & enjoyed our stay here at the W! Of course it wouldn’t have been as good if it wasn’t for the amazing staff here! The rooms are beautiful and kept very clean. There is even a window bed for an extra guest! We came here to enjoy my friends 21^st birthday & the love we received was completely genuine and appreciated! Words cannot describe how much more pleasurable it is to have a caring staff that truly want the best stay for you. I would definitely return! Room service was amazing! Thank you Claudia for showing us so much love and taking care of all our needs!!! She is a very sweet lady!!! Thank you again for the wine on ice filled with gummy bears! Muchos gracias!!! To officer Aubrey, thank you sooo much for the sweet balloons, card & cake!!! Given the fact that my girlfriend was completely done after a night out on the town, being able to return to our hotel room with the sweetest gifts ready for her was exactly what we needed to come into! The fact that he took the time to write the perfect note & set everything up as small as it was it made a huge impact! Seriously I wish you the best Aubrey! George was a great help to thank you George !!! Carlton, Carlton where do I begin !! Thank youuu very much for making sure us ladies had everything we needed you are so sweet as well & I wish you all the best!!! You still owe me that carlton dance though!!! :D !! All in all I loveee the W & will return!!! Thank you staff & friends for an amazing stay !!

If I could give negative stars I would. Read below to understand why.
The W Hotel lives up to aesthetic value. However, as any respectable establishment should– have great, friendly customer service, no?
We were treated very rudely. Honestly, it you’re going to pay close to a grand for A NIGHT IN A HOTEL ROOM you would expect at least some sort of friendly customer service. Unfortunately, no. Take my word of advice and spend your money on somewhere that will be WORTH IT.
It’s honestly kind of pathetic and sad that the W cannot live up to its name. The manager was rude and the rest of the staff is nice, but quite frankly a little bit lost and unhelpful. W Hotel, I was about to ball out and spend racks and racks here with a large group. You missed out on future and current customers. Completely

Didn’t stay here but stopped by to check out their bar lounge area and meet some friends. It’s well decorated with lots of ample seating. Prices are a bit on the higher side for drinks.
I decided to walk around Hollywood Blvd and tried to re-​enter from that entrance however they locked that door to prevent loiterers since it’s closest to the Metro entrance. Only way to enter is to have a key card. When I tried to get the attention of the front desk to open the door (we could see them in the clear door), they ignored me and another patron who wanted to get in.

I visited an event at the W Hotel in Hollywood, it’s a nice facility, and the event was held on the 12^th floor which had a nice view.
Traffic can be tough in the area and parking is pretty much all paid lots that start at around $ 10 – 15 per day outside of the hotel, but walking distance.
The staff at the W were all friendly and had that «service with a smile» attitude which was welcoming.

Why bother racking up Platinum status with Starwood when properties like this don’t allow you to reap any benefits? Upgrades… forget about it, they give the worst room in the house.
THE NOT SO WONDERFUL ROOM. After reserving their «Wonderful Room» and checking in, I was asked if I want to downgrade to a regular room since there is loud construction outside their Wonderful Rooms. Indeed, paying extra for these rooms makes zero sense. It’s an ugly view of construction, noise and the room itself is exactly the same as the regular. The regular room I was given was facing a wall, good thing I am not claustrophobic.
NO UPGRADES. Not only did they not have any Platinum upgrades available, but I wasn’t even able to get a room with a city view and not a room on a high floor! Now, that’s ridiculous.
THE GOOD PARTS. Common areas of the property are beautiful, lobby is immaculate, excellent singers on both nights and phenomenal service. Breakfast is excellent also. This is a gorgeous looking property with an excellent design.
ITS HOLLYWOOD, HOMELESS CENTRAL. Thought I’d mention just in case this is a surprise to someone. There was a homeless person sleeping right next to the Hollywood sign, so be prepared to see sharp, disturbing contrasts of income inequality.
JUST UBER IT. Parking is insanely expensive, somewhere around $ 36 I think. Just Über and save yourself the hassle of dealing with rental counter and looking for parking, you’ll pay about the same.

My experience at the W Hollywood was fantastic. The service was casual, thorough and personable. The room speaks for itself – big, ultra edgy and clean. I wish I could’ve stayed longer to enjoy the beautiful suite and get into some trouble… LOL! Oh well, next time.
(The only reason I can’t give the full 5 stars is because the construction noise across the street woke me up very early. This would normally be excusable, but the hotel was not even close to being full and they could’ve easily have placed me on the non-​noisy side to begin with.)

What a smooth and fun NYE @ the W!
— Lines were short (we got there early to avoid craziness) and staff were really friendly. I even brought my expired driver’s license on accident and the bouncer just let me in and said to enjoy my new year. *whew*
— Wasn’t too crowded as expected and the lines for open bar went fairly quickly. Bartenders were very sweet!
— Heating lamps located pretty much everywhere. Thank God because it was a cooooold night!
— Beautiful view but no fireworks. This was a bummer but oh well.
NYE was a perfect night spent with my friends and significant other. Hope everyone had just as much fun as I did. Happy 2016, Unilocal friends :-*

The lounge looked amazing, at the rooftop it was smaller than I expected. The bedroom and the bathroom were pretty small too, but it’s decent. I tried two margaritas which was ok, not that special maybe its the one I chose that was decent. The staffs dressed professionally, friendly and most were munch of good-​looking people.
But the hotel had some problem like with the t. v that didn’t work and the accommodation I asked for before I made the reservation which was to give me a shower room without a tub because of personal reason, but once I got there, they were saying there isn’t any notice about my accommodation anyway long story short they gave me a discount and all is well.
I don’t recommend to those who’s completely immobile, but those who can use their arms should be fine. Also, everything is there except hairbrush so I recommend you bring one.

I’m writing this review solely on the Jazz Night event that they hold every Sunday.
Jazz Night is held on their rooftop. You have to wait in line to ride the elevator to the top and there’s a bouncer there to keep the line in order. We waited for about 15 – 20 minutes. It wasn’t too bad but while we were in line a few people decided to leave. Once you go through the bouncer you take the elevator up to the rooftop. The elevators are wide but you’re squished in sardine style.
The room itself is kind of small so most people started piling out to the pool area. The view of Los Angeles is beautiful up here so make sure to stop and stare. There are two bars in each side of the rooftop. The bartenders are nice and worked quickly, we didn’t have to wait too long for our drinks. They are a bit on the pricey side but they are strong.
The event said that it would start 10:00 but the band didn’t even start playing until 11 ish. I guess they want you to mingle for a bit and get to know each other. You really meet different people from all walks of life at this event. I didn’t get a pretentious vibe at all, people are friendly and will come up to spark a conversation with you.
Overall it was just okay, it was a nice experience. I don’t know if I would be back necessarily for jazz but I would definitely come back to stay at the hotel. The W is one of my favorites and they are always great.
The event is free! You can’t beat free Jazz on the rooftop.