Verizon Wireless

I walk in to pay my final bill as I left Verizon and switched to T-​Mobile. Sales Rep named Lester cops an attitude immediately when you walk in. He was not helpful at all when I was asking about taxes and other fees. Verizon SUCKS!!! Just switch to T-​Mobile. And don’t come to this location.

My 2-​year contract with Verizon just expired, and I was trying to keep my old cell and data plan while looking ways to possibly save a little money every month. After a little research it has came down to between T-​Mobile and Verizon. Why? Well, Sprint really does not have «true» 4LTE. We do not get very good reception from AT&T where we live. After gotten a flyer from T-​Mobile on the plan we would like to have, we decided to go to this store and see what Verizon can do. The Verizon rep. Adrian was great. He was very friendly and helpful explaining all different kinds of options to us. After we picked the plans we wish to have, it was a lot better than our old one and its only about $ 5.00 more per month than our old plan. And as for trade-​ins, we both got $ 200.00 for our old iPHone 4S so the new phones are almost free. My wife stayed with Apple and picked the iPhone 5S. And I couldn’t be more happier about my new HTC One. All in all Adrian spent a lot of time helping us and got us all hooked up with our new phones. He is extremely professional and I’d recommend anyone who decided ‘to go with Verizon to go see him.

I’ve been with Verizon for over 5 years and I stay with them because all of my experience with them has been positive.
I have gone to this particular store several times and the staff has always been knowledgeable & helpful.
I had a destroyed phone that they replaced for me the same day… which was REALLY helpful.
I would strongly recommend anyone looking for a new cell provider to go to this store & speak with any employee as they have always done a great job for me

Different store. Same act. Constant change in whatever they say in the plan. Is it that the way they were trained or they just didn’t give a damn about lying a little about the plan and extra fees. What we thought we signed up for $ 120 or maybe $ 135 turned out to be $ 170. We had to deal with two months of headaches from getting our problems solved about the extra fees we have not been informed on. Thank you NOT so much, Verizon. especially the reps that have lied to us over and over.