v-moda

I would agree with all the criticism. VMODA headphones can be unreliable and inconsistent. The product design and quality seem attractive and then… POOF! the headphones stop working. I had the same problem as others who review here — one ear piece starts having horrible static and then stops working totally. I’ve gone through 2 headsets within 3 months. I tried calling customer service today, but it went straight to a voicemail. This may be VMODA’s last chance to redeem itself.

Love this product and going in to hollywood office to ask them to replace a bad headphone cable. Lets see what happens. They were so nice in the office they immediately replaced the headphone cable and I am so happy to be a V-​moda customer

to all of you unsatisfied users, try them again. they’ve changed. trust me. i’m in love with this company… their customer service is so great and they’re awesome to their loyal customers… i’ve tried almost all their products and i’m waiting till i have enough money to get the m-100’s their headphones though, crossfade LP’s are the ones i’ve honestly loved the most… drop them from like ten feet or anything and they wont break! they’ll pop off and you can just pop them right back in… so durable… LOVE the bass…
in addition, their CEO is like the coolest guy ever. sent him an appreciation thing for his birthday and he responded! amazing guy, can’t wait to go see their shows and get their other products…
not sure why i’m even posting this here. the reviews on amazon speak for themselves… seriously… to you dissatisfied customers, search v-​moda on amazon. look at the thousands of reviews… average is 4 stars +. give it another go

This is purely a review of V-MODA’s customer service as seen through my recent purchasing experience. Rarely have I had such a pleasant experience with a resolution of a problem while making an online purchase.
I recently purchased a pair of «verified like new» Crossfade LPs on the V-​MODA website. I had been thinking about the purchase for a couple of days, so I had the exact webpage ready to go without having to navigate through their homepage. As I placed the order, however, the page displayed an error message. Unsure about whether or not my order had actually been placed, I emailed V-​MODA to see what was up.
Within moments, I received an automated reply complete with a ticket number, informing me that I would soon be helped. Minutes later, I got a personalized email from someone at V-​MODA. Turns out their website was undergoing an upgrade, and that everything was okay. The email was clearly not simply some sort of form letter (it had a few typos, seemed more direct and to-​the-​point than a legal department would allow, and was quite personalized to my specific situation). In the email, the rep explained the situation and thanked me for my purchase, asking if I wanted to proceed with my order. I wrote back indicating that I did, and soon received a reply thanking me again and apologizing for the confusion. Though it would seem that this review could go both ways at this point, as I experienced technical difficulties, their immediate and very personal assistance won me over.
The package arrived two days later, even with free standard USPS shipping. The headphone box was nicely packed in a large shipping sleeve. V-​MODA even included a free set of their Faders, which are a snazzy pair of earplugs that allow mids and highs through without exposing eardrums to harmful volumes. Pretty nifty little random gift.
Again, this is review of my purchasing experience. The headphones, which already fit and sound great, are brand new and haven’t had a chance to be broken in yet or anything like that. No idea on reliability or sound quality in the long-​term. Many reviewers thus far have been pretty harsh on this site concerning these very points. I’ll be sure to provide a brief update in the future, but I feel that headphone reviews are not necessarily what I come to Unilocal for.
(Incidentally, the specific headphones I purchased, the Crossfade LPs, are well reviewed on electronics sites, particularly for durability. Anyone reading these V-​MODA Unilocal reviews for headphone buying advice should check out some more headphone-​oriented sites for a broader range of critiques.)

I’ve been DJ’ing for years now, and have gone through headphones and earphones like nobody’s business. At less than $ 20 on
and one of the bassiest earbuds I’ve had, the V-​Moda Bass Freq earphones are by far the best bang for your buck.
Bass Freqs come in a variety of colors and with 3 interchangeable silicone tips to fit any ear size. As I said earlier, they deliver TONS of bass (to the point you might need to LOWER the bass on your iPod EQ). Yes they’re like any pair of buds and WILL eventually break (I’ve been through about 3 pairs in 4 years under daily, abusive use; 1 pair which was happily replaced under warranty), but who can argue with a decent pair at less than $ 20? I’m a fan.

The good: VModa earbuds sound fantastic, fit under my motorcycle helmet, and block out a lot of outside noise. I’ve even used them as earplugs at shooting ranges. You can find pretty good prices on them on Ebay and
, and the «Duo» has a microphone and button that works with an iPhone.
The Bad: Here’s the deal-​killer — these earbuds are unbelievably unreliable, break and stop functioning properly ALL THE TIME! I’m not exaggerating — I’ve bought 6 pairs of these from different dealers, in different colors, etc. over the past 3 years, and every one of them has failed. I’ve had 2 pairs replaced, but it’s such a pain in the ass that I stopped having it done. While I love the sound and comfort, I just can’t live with the poor build quality any more, so I’m moving to another brand. The last pair I bought didn’t work for phone calls right out of the box, had static, etc.
If VModa can ever get their reliability and build quality together, these earbuds will be great. Until then, I’d go another direction.

I am pretty disgusted with V moda’s customer service in Hollywood. I followed the company on Twitter and they sent me an offer to buy my pricey vibe duos with mic on their eBay store for $ 30. They were the 45 degree angle ones to avoid the connection error. The listing said it included their 1 year warranty since it is being purchased directly from them. Then what do you know, my second pair brakes down because of the connection, I send them my receipt an original listing and they now changed their policy and WILL NOT HONOR IT!!! I have the proof in writing. I kind of wonder if this isn’t grounds for a class action lawsuit. I am shocked and made to feel like a sucker. I use to stand by this company but know I know how Val Kolton bought his $ 8 million dollar mansion with $ 25K of monthly expenses — by scamming an all of us customers with cheap $ 2 ear buds made in China, which sell for $ 30+! If you don’t want it rubbed in your face, avoid season 3 of the Million Dollar Listings show on Bravo:

OH V-​Moda. I found you on Unilocal!
I’ve been wanting to voice my opinion on this company’s products for a while. The time has finally come.
Like other users, their company must not have a quality control department. I’ve never owned a product that would continuously have the same problem occur after the same amount of time. Give them 3 – 4 months and the right earbud looses sound. After the third time that I sent them in, I just went and bought a different brand of earphones from the store. I’m at the point where when I was at the Apple store and this guy was browsing for earphones, and the sales guy recommended V-​Modas and I wanted to just say NO! But I didnt want to look like a crazy in the Apple store. If he only knew.

I bought a pair of V-moda’s at the Apple store and they broke in 4 months. I bought another pair and they broke in 7 months. Worst product. Never again.

V-​modas get a very big ehhhhh from me.
The best thing I can say for them is that they replaced mine twice within a 2 year period. However, they replaced them because two sets broke within a two year period. The vibe (in-​ear) have great sound quality but the silicone covers disappear easily and they have a tendency to lose function in one ear. Also in the box is this flexible rubber thingy that I assume is to wrap the cable around but is way bulky compared to the sleek design of the rest. Not nearly worth the price.

I am a fickle, fickle reviewer. Just received my replacement set of headphones today (this is pair #4) and they are failing right out of the box. Their quality department really seems to be lacking.

A friend of mine gave me the «vibe» in-​ear headphones in this hot red metal color and I must say. They are awesome. They come with 3 different sizes of in ear plugs, in two different colors, and their own pouch and twisty for the wire. Not only that, they sound really awesome. They have a noise isolating property and clear bass sound. Normally I hate in-​ear headphones because they make my ears really warm especially when exercising, but these kept them cool. Another thing that was great was that they didn’t jiggle out of my ear when I was running on the treadmill for 30 mins. I never had to readjust them and they blocked out most of the noise from the treadmill as well as the tv that someone had put on in the gym.