PetSmart

Some of the fish of their fish tanks are already dead so i prefer not to buy a fish on petsmart.

Worst grooming store, both of my dogs were return home with severe cuts… when i pick up my babies, no one said anything. Once at home they were both in obvious pain. Tried several time to contact the store to file a complain with supporting pictures, got nowhere!!! Even a manager hang up on me… STAY AWAY… SHAME ON PETSMART

For the second time I tried to bring my cat to bath and shave in this store and them this time as the last time, they were not able to wash my cat because he was too aggressive. I used to go in LA at PetSmart in La Cienega where my cat was adorable for every guys. Unfortunately I live in Fl now and I have to find a good groomer and evidently this is not the right store to look for.

Exceptional customer service from the store manager, Ali and associate, Michelle. Will continue to shop here because of them.

Not my favorite pet store
But it’s very close to where we live
Our first grooming service was really bad, the groomer name Anna grooms my Maltese ears way too short and he looks like a Jack Russell, (even I’ve showing her picture the way I want twice before I drop off my dogs)
Now we have a groomer name Andrezza, she’s really good and my dogs love her
We are regular every other month now

people who worked here were sort nice. wish I would have been help everyone seemed to busy and I really didn’t bother to ask but it’s nice when you can walk into a place and at least be ask if they could help me anyway nice place located in a getto plaza.

This review is only for the grooming.
I’ve been holding off on this review for a long time. I don’t derive pleasure out of writing bad reviews, and I really had to think on this one.
I have a small high maintenance dog (maltipoo) that requires grooming every 6 – 8 weeks. I admit there are times when I wait a bit longer due to cost, time, or both– and the poor pooch looks homeless. At that point, the hair in front of his face is long and his vision is obstructed. Then I know I can’t wait any longer and I must take him in.
You can’t usually just walk in and drop your dog off for grooming here. Calling in advance to make an appointment is highly recommended. This is especially true during holidays… any holiday you can think, pet owners rush their precious pups over to the groomer. So if you too need your pup looking fresh for fourth of July then make certain you call at least a week ahead of time. Weekdays are pretty busy as well. If you aren’t the type to make advanced appointment you should at least call the day of, it would be a bummer to drive there and they tell you there are no appointments available. They don’t really do fit ins. The will tell you it takes about 3 hours. I’ve had to wait as long as 6 hours.
I have taken my dog here several times. I have never been completely happy. In the 7 years that I have had the dog, he has been to some talented groomers, just not here. It seems like they are the Super Cuts for dogs. Starting off and waiting to get a better grooming job.

I have been coming here a couple years and have never really had a problem.
The fish department: Aside from there never being anyone on staff to assist you and you have to go and find someone every single time– the prices for the fish are comparable to similar chain stores. They do not carry anything exotic or exciting. There is a large selection of living plants– but be very careful with buying one because they tend to have snails, and where there’s one– there’s 100.
Dog food: How do you not have dog food? I went to the store and the excuse was that they were changing distributors and did not have dog food at the time. This did not even give me time to go to Publix– are you serious?
Groomers: I have taken my dog several times– and they have never ever done what I have asked. Why is a rounded puppy face so hard to accomplish. I never had so many issues with the pet store where I lived before. UGH!

Clean store! Friendly staff! I went to the groomers for my two dogs and received incredible service. Recommend them :) and will return

I went in here to pick up a chain collar and found almost all of the shelves empty, I had to ask if they were going out of business or moving. I told the employee what I was looking for and that the entire area was empty. She asked me to follow her. She took me right back to the place that I already told her was empty and said, «we are out them», I said, «I know»
WTF