Hollywood Beach Resort

I booked a hotel down the street from your hotel and they had an incident with the room they were suppose to rent me. I was transferred over to yours. The pool was great and your little store was very appreciated and it was useful several times while we were in your pool. I checked in at around 1:45pm went up dropped our stuff and went to the pool. Your tiki hits with BBQ amazing idea. At almost 7pm we went up took showers and left for the beach and dinner. We came back at 2am in which time I ran up to open the door for my husband as my two month old and 2 year old boys were already asleep. When I opened the door I smelled a gas leak I told my husband get some one from the office don’t come up with them it smells strong I had to use the bathroom and got a headache from that bit of time. Your employee then came up and into the room to inspect that there was in fact a gas leak. He said let me go to the office and see what I can do. He the. Came and told my husband they had another building available 4 – 5 blocks over with a room that had one bed and a sofa bed. We could leave our stuff (which I couldn’t do since I have two children in diapers I grabbed my baby’s pack and play and diapers and clothes for them the pjs for my 9 year old. As we went down to put out stuff in the car the gentleman said we could not take our car and had to walk. I said no way how am I suppose to get all this stuff there? I am not walking 4 – 5 blocks at 2am with my children and unable to bring the pack and play and our stuff. Then we realized our truck had been hit that was the cherry the topped it all. I called several times for days left messages with several different staff members and a voice message and Johnny as they said never called me. I refused to think that there is such horrible management service when the staff was so nice. I called again today and finally spoke to John seems he was on vacation. I spoke to him for over 10minutes and not once was there an apology. I am in the medical field and it’s always about the patient. In this case the customer, good customer service makes the world go around. He made it a point to tell me that I signed the paper were it clearly said no refunds in bold letters as he said. I understand I signed that and maybe under the circumstances I thought there was another way but I guess not but again there is several ways of going about situations. Maybe I can get another night stay but again no apology or anything else was offered. I just had a baby and I am very emotional after I got hung up because I said «fucking» I cried because he has no empathy what so ever. I have a newborn and obviously customer service is not a priority there. On one the busiest weekend of the years you think you would have a «what if plan» in place. My experience was horrendous! But at least my boys enjoyed your pool. You can keep the money it was never about that trust me. It’s about making a customer that was extremely upset happy and content. I had a gas leak, you wanted me to walk 4 – 5 blocks with my children at 2am, leave all my stuff which I couldn’t do since I have a newborn and my car gets hit on your private property and the best outcome was for me to go home at that point.
I will never stay here again nor recommend it. For the lack of customer service in this situation. But I guess that’s what $ 130 get me on memorial weekend

No disclosures. I booked last minute for Memorial Weekend and loved it! This is not a 5-​star hotel, it’s 3 but feels like 4 cause the service was excellent. Google reviews (which are more recent) are more accurate than Unilocal.I think they changed administration. Location was superb. I’d stay here again!

One night stay. Last minute booking before actually reading reviews. I have to say. On the cab omw there. I was terrified lol. However, when I got there, it wasn’t as bad as some had made it seem. Of course, I probably wouldn’t stay here again or more than one night.
Check in was quick, room was clean and had a kitchen and fridge in it. Again, one nighter so I didn’t need any of it but it was the cheapest room available. The bathroom was stocked up with the basics and towels were folded nicely. There were a few nails sticking out from the sides of the shower which was kinda eh.
Minus 2 stars because when I walked in the room, it smelled damp. Also, the fridge made this annoying buzzing sound throughout the night. Getting to your room is actually a little confusing unless you’re being directed by personnel. When I checked out, breakfast was included but it was just coffee, OJ, some slices of bread, and a small appetizer platter with cuts of cheese and meats which had been left out and looked dehydrated. No thanks.
If you must, then I say why not. It’s not far from FLL airport. However, if you need a long stay, maybe save your pennies and go somewhere nicer.

Service is mediocre at best. When you ask for something like towels you’ll have to wait and wait. It feels as if you’re asking for a favor and then you realize hey … I’m paying for this. No hangers in the room, mold in the bathroom.
One more beautiful thing they NEVER tell you when you book your room that you’ll be charged for parking. Yes one more way to milk the guest.
I’m certainly never staying here again
GUILLERMO

This place is complete trash. Don’t believe the online pictures. Everything is molded and rusted. If you plan on staying any longer than one night DO NOT go here. Complete waste of money.

Worst experience ever!
We booked a room through the
, and it was worst idea ever! Online it says parking fee was $ 10 and some cents, however, we were charged $ 20 per car! Ok. Price deference was not as shocking as the front desk person… young gentlemen was not just too slow but so rude! Owners of the place should train theyre employees better how to be professional in the hospitality business!!! I mean. really? Very unfriendly staff! Never seen anything like it! No smile, no answering questions in appropriate meanner. It’s not it! Do not believe to what you see online. It is completely different. My last straw was to see a broken shower and extremely dirty bath tub… and sandy floors. C’mon! Disgusting! The only good thing about the hotel is it’s very close to the beach. That’s all!

Don’t understand the hysterical negative reviews. A block away from the Hollywood Beach Boardwalk for a reasonable price, excellent location. This was an extended-​stay studio apartment with glossy tile, excellent AC turned on when I arrived. Big-​screen wall TV with working remote.
Coffee maker, toaster, microwave, stove and refrigerator was more than I needed for two-​night stay, the most appliances I’ve ever seen in a hotel room. Cookware, utensils and glassware included. Plenty of towels for just me, and maid service the next day. Huge bed was excellent. Bus # Four at the door, plus trolley that takes you to Downtown Hollywood.
There are five separate buildings here, so their small lobby overflows during free breakfast. Tiki Hut outside covers two long tables for outdoor breakfast, drinking whatever or just hanging out. Within lobby is a mini-​mart with many food items to cook in room, including pizza. Several restaurant a few blocks south on The Boardwalk. Front desk and staff always pleasant.
Only scalding hot water in shower major glaring negative. WiFi worked well on arrival day, then would not the next day after password change, go figure. That shiny gloss tile in bathroom can get slippery, so use towel for floor mat.

This hotel doesn’t even deserve a 1. We stayed here for a while and the things I saw here I have never seen at any hotel. The staff there must realize that just because you are a black person and don’t speak Spanish it doesn’t mean you don’t understand it so they need to watch when talking about other staff and residence in front of people. They have a young manager there by the name of Gerald (sp.) and I and another resident say and witnessed him go across the street while supposedly working and smoke weed on the steps with the neighbor. We watched naked girls fighting for a week and a half and heard them breaking every glass in the room yet they were never removed from the premises because the manager and the maintenance like to see them prancing around in the nude. The lady in the of office Natasha was downgrading a lady named Donna saying she needed to be fired because she doesn’t do anything. As a guest that’s not my business. Lastly, the night clerk named Francisco (Frank) revealed a whole lot by letting us know that it very easy to steal from the hotel because their systems are not updated and come to find out he has been convicted of credit card fraud but you have him working with money and credit cards!!! Wow!!! I guess you reveal alot about yourself when you are outside drinking liquor and beer with the guest. Run far and run fast from this hotel!!! They are scammers, liars, thieves and drug addicts that work here!!!

The location is great, but you may as well sleep in your car. The only positive thing that I can say is that the AC is ice cold, but that’s it. The room is tiny for the price and the bathroom is disgusting. The shower had fuzzy mold on the floor, so I informed management about it on the first night and they never bothered to get rid of it. Luckily, The in laws had a room nearby, so we used their shower instead.
The truth is, I only stayed because I was pretty much forced to. I tried to cancel after seeing the photos and reviews on here, but they have a ridiculous 40 day cancellation policy and will not budge on it. They wanted to keep almost $ 500 despite me trying to cancel a little over a month in advance!
Screw this dump. If you’re going to stay at this shitty beach, splurge on the new hotel they’re building or play it safe with the Marriott.

I was paying weekly till our last day of check out which was on Friday 6÷26÷15 we were paid up till then. They sent email threats to my wife saying we owed when we owed nothing. Jared the manager even helped me pack up my SUV so he was aware that I was leaving/​checking out. He was too high from smoking weed with the people across from office (which he usually does) and did not remember. If you go back to cameras (that’s if they are working) THEY will see this. Its a shame I had to start paying cash due to finding out the night person which his name is Francisco had been arrested and convicted of credit card fraud. Don’t know how they would have someone with this conviction handle peoples credit card when he is stealing their info to use as personal gain and also isn’t no telling what else he is doing being that he is always under the influence due to drinking while on duty. I am very angry with this email they sent to my wife. Let this be a warning that I take threats very seriously and react to them so there for my lawyer and Mark the owner of Hollywood Hotels were blind copied on my email so we are covered in all areas. I would like to thank other personal from HBH for being helpful with all my needs and even though my stay was horrible due to drug the infestation. I will like this to be on the local news and post on Unilocal and other websites THAT HOTEL WILL BE ON. So for the record I owe nothing.

DO NOT BOOK this Hotel nor BLUE WAVE MOTEL! The place is disgusting. They will not return calls, they over charge for their GROSS Motel (it shouldn’t even be considered a motel)!! I booked my room through Travelocity For $ 204.50 for one night, when it then charged me for $ 856.34 I Immediately called to have it corrected. They would not even budge. Who on earth would pay that kind of money for the rooms they offer? My friend had a similar experience with one of their other hotels… RIP OFF! Disgusting owners! Bad Business people! STAY AWAY From this place! DO NOT BOOK!

Don’t believe the pic’s, many so called hotels, hence the word hotels. Room was robbed with cleaning woman next door. She was fully aware we were a Caucasian family as she watched an unknown black man use a key to enter out room and steel our cash and my wives rings.
Management useless, owners useless. This place I would compare to a third world hotel /​shit hole! DONT STAY HERE!
See photos after police dusted our room! Again no help or contact from owners after the fact!
DONT STAY HERE! Bring a gun with you if you do!

TERRIBLE, NASTY DISGUSTING… checked in this friday late around midnight. the room was hot smelled musky, the bathroom had no hot water and the shower was dirty. the AC barely worked and the bed was old and uncomfortable with lumps and bumps let alone the comforter was disgusting and old, the linen was out dated and stained.
the free breakfast was a banana and a cookie from little debbies dollar store boxes.
for 139.00 for the night this place is a run down dive … when I got home I took a long shower for fear of anything that may have bitten me there…
FYI the room is no bigger that a closet and there seems to be very unsavory residents who look like they may live there,

Although other Unilocaler may saw bug here, i did not see unwelcome insects of any kind showing tonight. The internet is quite fast, reliable, and customer friendly. Price was decent compare to other hotel near by the beach.

The service from Natasha is unmatched (hope I got her spelling right) The hotel is nice and clean. The staff goes above and beyond, this is our third time staying there. Never been disappointed. Highly recommend!!! Also the pool water is so nice and warm. And they’re located so convenient everything you need. Hey taxi ride from myself in my husband only $ 15 from the airport in Fort Lauderdale. And was only $ 20 to the cruise port.

We can’t expect to much from a cheap hotel. It’s really a 2 stars! Very simple! But Staff was friendly and nice.

I Needed a last minute Hotel so i used my
App and found this one, when i arrived things went wrong, First they Charged me $ 10 extra for parking, they should just raise the price of the hotel room $ 10 and give it to me free, I hate paying for parking! Next the kid behind the desk just did not care at all he was not helpful friendly and was more interested in what was on his computer than helping us check in, We had to drive some random place to find the hotel room its not at all near the front Desk, after looking for 15 min for the room we found 1 parking spot left, then we had to walk ¼ of a mile to the hotel room. I hope you like Walking! Just to find the front door look like it had been kicked in, the main light did not turn on when we walking in, we had to use our cell phones as lights, Mold on the fridge (on the Outside, did not even want to look instide) Dirt and dust everywhere, Cracked walls, and Signs of Bed Bugs, It looked more like a Crack house than a hotel room, we went directly to the front desk and said we where not staying here, The Kid told us we needed to call back the next day to get a refund. I tried calling back the next day, they said i’m not getting a refund, even though i did not stay there for more than 10sec in the room, Very Disappointed in Hollywood Beach Hotels!

If you are looking for a cheap hotel for a short vacation, this is a good place. However, if you want a hotel that provides a more enjoyable hotel experience, I would look elsewhere.
This place is very inexpensive. Especially, if you look online for hotel deals. Thus, you get what you pay for. You are not provided any other clean towels after check-​in (rooms come with towels, they are not replaced during the stay), unless requested. Hotel rooms do NOT have WIFI, only the commons area has WIFI. If you are able to withstand not having WIFI in your room, good for you. Parking in the extremely limited lots, costs ~$ 10 USD a day. The rooms are not cleaned until you check out, and the floors are not swept, expect uncomfortable sand on the floor. However, beds are comfortable. The Hotel complex is a 30 second walk to the beach, which is in the hotel’s backyard.
Therefore, this place is not the best, but it is worth it for the money. Do not expect 5-​star service.

AVOID AT ALL COST.
I’m the owner of a service business, and have been for the past 25 years. Myself and my company are long-​time members of the BBB in Illinois, and I feel compelled to write and post this for all the good travelers out there who put their trust in (and try to support) smaller hotels while on the road.
Upon arriving at the «Hollywood Beach Hotel», 1915 N. Ocean Drive, Hollywood Beach, FL on 12÷12÷13, I asked the clerk about how quiet the room was, especially because it was so near the highway. He assured me it was ‘very quiet’ because the walls were ‘poured concrete’ and ‘nothing goes through these walls”.
He showed me the room before I said I would take it. There was music blaring outside, but I asked that it be turned down, and it was, but still rather annoying — why bother people in their rooms with this — why not let them quietly play their own music?
I walked into the first-​floor room, and the place reeked of a strong cleaning fluid. I opened the door, and figured it would air-​out eventually.
Well, upon signing their very strict non-​refund form, with a rate of $ 536.13 for the week, including taxes and a daily parking fee, I entered the room and closed the door, and the within a few minutes, there were two guys sitting right outside my window, talking loudly, swearning, and drinking beer. There were also people smoking in the common area, and their smoke was wafting into my room.
I asked about getting another room — they said it would be another $ 50, (they said it was a reduced rate), and they walked me down a narrow alley, about ½ a block away. They showed me a room with the front door and window facing another building, about 5 feet away, with no sunlight, even if the shudders on the windows would have been opened; this also smelled like cleaning fluid.
I decided to walk a block toward the beach to check a hotel I had seen online earlier, the Neptune. The lady there was very nice, and showed me a clean, quiet room on top of a two-​story building. The front window had a great view of the boardwalk and ocean. No way for people to hang outside the door, and no highway noises either; she said the rate would be around $ 619 for the week, with all taxes and parking included; I thought the higher price was worth it; hey, I live in Chicago, and it’s 7 degrees there today.
I returned to the nice guy at the front desk of the Hollywood Beach Hotel and said that I wanted to cancel, and he said no way. I had signed a form, as we all do when we check into a hotel, but this one stated that ‘all charges are final, and I am not eligible for any refund for any reason.’ The clerk showed me the one-​page form, and I asked him kindly, several times, to please make an exception, as I hadn’t used the room in any way, and found it too noisy now, as I had a moment to check it further. He flatly refused, and when I asked him to check with the owner, he said he was out of the country, I believe he said India. I asked him kindly over and over to please accommodate his customer, and again he refused, and said it was out of his hands, because I had signed his form. He said he would call the owner tomorrow, ½ way around the world, but that he probably would not accommodate me either.
So, now I’m stuck here, drunk neighbors and all. I can hear them talk, even when in a normal voice, and bump into the wall right next to my bed. I can clearly hear trucks and cars going by outside as well. Now it’s 10:45 pm, and people are right outside drinking and making noise, and this is only a Thursday night.
I’ve told the clerk that he can even charge me for tonight, and I’ll go elsewhere, if he’ll refund the remaining amount. He still says no, even though I’ve offered to pay for a night I wouldn’t even use!
This is just ridiculous. As a business owner, I believe in taking care of my customers, no matter what, and especially if they don’t use my services. Here I’ve offered to pay for one night while going elsewhere, and still no dice. The clerk says he’s one of the managers, and will call the owner overseas tomorrow, but I know he won’t agree, and that’s why I’m posting this warning message to everyone considering this location. I just want out of here, and will even pay them $ 69 for nothing, and remove this posting, just to get out of jail. Seriously: Buyer Beware.
BTW: Their sign states you get a $ 5 credit for posting about them online!
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Stayed there for one night (paid $ 46 through
)
Nice (though old) rooms. Great location, with multiple pools.
Okay continental breakfast. The front desk rep is nice and let us for a late checkout of 2pm (3 hours over their normal) for a mere $ 10.
Do note that they charge $ 10 for parking in their lot.