Highland Laundromat

Always wash here. Always in and out. Never again!!! Today I came in with a very small load to wash. Got stared down by some small Hispanic woman… I go straight to the bill changer as I usually do, and she proceeds to follow. Once I get my change I head straight to the washers to put in my load… I guess she didn’t see that part, but once I’m done I take a seat in the sitting area, minding my own business. The woman comes up to me and rudely asks me if I’m washing… I said yes. And she proceeded to ask me the same question in disbelief. I told her that I wasn’t here to have fun… She looks at the floor which had some laundry powder on the floor and blames me for it. Mind you I used liquid detergent, and the place doesn’t looked as if it had been mopped in a while. And goes and grabs a mop and starts to clean it up and mumbling under her breath. I was in such disbelief. Everytime I come here, the men are so helpful and attentive. Never have I ever felt so uncomfortable in my life. Never coming back.

Wonderful laundromat, very clean and well maintained. Probably the nicest in Hollywood.

Decent parking lot, free wifi, very clean. Plenty of options of sizes of washing machines. Quarter machines in site. Honestly nothing wrong with it. Very happy to have used it.

I live here in the neighborhood and I can confirm that the machines here are well priced, efficient and reliable, the neighborhood is very clean and safe. (Now) The morning attendant, Dora, during the weekdays is very detail oriented, responsible and friendly. In the mornings the place is very organized and tidy — with exception to Sunday mornings when the hired help Hector is lazy and incompetent.
On weekday nights I try to avoid the place because the hired help Hector is working and that’s when the tidiness is horribly neglected because this shady character is too busy getting high and bragging about crimes he committed against innocent people and making casual conversation with people instead of maintaining the cleanliness and responsibility for his job duties.
–however…
I love the new hire Elisabeth that works Friday and Saturday nights though. I sure hope that she will become Hectors replacement at this location.
The owners are pretty nice for the most part although I am concerned about their practice of community support when I see things written for the owners that are so incredibly transphobic and inaccurate that it is basically hate speech. Their rebuttal was truly disappointing and disgusting and seems to condone a hateful message directed towards a person who has volunteered so much time and heart into the revitalization and safety for this business and neighborhood.
This is a LGBQ and T friendly neighborhood and so many in the community were coming here in support of EQUALITY but I sense that will dissipate as it becomes realised that was not the true vision of the owners.
Despite the lack of good service and cleanliness on weekday nights and the lack of sensitivity when the hateful bantering of a trans person is cruelly acknowledged and exchanged with a illusion of consumer flattery is concerned and moral awareness has been overlooked by owners. The performance of duty by Dora and Elisabeth and the prices as well as machinery reliability allows for a five star rating.
But sadly the owners have chose instead to ignore the concerns addressed and so one solitary star was all I felt comfortable issuing

I love this laundromat everyone is no nice and fun! I love Alexis she is the best! She is caring and loving and does so much for our little community. One love people one love!

I used to think this was the best laundromat around, I live over by the 101 off Hollywood Blvd. and would come the mile or so to do/​get my laundry done.
Don’t go here!!!
I hate writing bad reviews, but after what happened today I have to, I’ve been coming here for 3 years and never had any problems here. There is now a homeless man/​woman who’s obviously a transsexual live in the parking lot and making me as a woman feel unsafe. Not sure that I will ever go back to this place especially when this (wo)man is still there.
Some kids said what’s up dude or some smart as comment and this person in the parking lot threw a fit and came into the building following these kids in and tried to pick a fight. I’m sorry that person has a rough life, but keep it outside of my safety zone of the building. Keep it outside.
I’ve called the owner and heard nothing back yet so I’m writing this review to warn possible future customers about this person who lives outside in the parking lot! If I hear something back then this might change my opinion until then STAY AWAY!
So I heard back from the owner who said she would talk to the person who is living in their parking lot, personally I think I’ve decided for me personally not to go back which stinks cause I really like the ladies who work there and they are great! If you decide to go for yourself, just be aware.

Very convenient, enough machines and not pricey. Friendly staff and fair prices, will be coming back.

Prices are super reasonable and theres shaded parking and wi-​fi & tvs. Its kept clean and theres plenty of spots to sit.
Not my usual neighborhood laundry-​mat being that I live in Long Beach but when work brings me up this way with a few hours to kill I’m here.

Three stars for parking lot, layout, and costumer service. The attendants were very attentive, helpful, and friendly. However, a machine broke with my clothes in it and I was unable to get them out for 20 mins to wash them in another machine. This delayed my time about an hour. As I was waiting, I saw not one, but two of the biggest cockroaches I have ever seen running around. The same attendant who helped me with the broken washer ran up to one and smashed it. This lady deserves a raise!

You know my girlfriend and I have been coming here for a very long time, and I don’t know if they changed owners or something, but I actually like doing laundry now, reason being new machines :) wi fi was a must!!! And they have it chick fi la right next door free parking, um PARKING, trust me we come here so often I know all the employees even though they might not know who I am but I’m sure they are like oh those two hahaha: D the only down side is it gets really hot but hey no biggie other than that I enjoy giving my buisness here: D –Mark

The self service worked perfectly for us. One of the employees explained to us how everything works (because this was our first time in a laundromat). There’s WiFi, a TV, games, a charging station and free parking in the back so we don’t really have anything to complain about.

This place is really clean and tidy. People are very quite and no funny business was going.
They have new machines, tvs, games, a bar to sit with electronics, charging station, free parking in the back, and free wifi.
Over all, one of the best places to do laundry for sure!

The new machines are not worth it. Came here with my girl because of the good reviews and used the new machines. Totally a waste of time and money. The machine said UE for unbalanced so I opened it up and redistributed they it locked and did nothing for a good 10min. Again UE so again I opened and redistributed. Yep again a waste of time! Asked for help and they just uselessly pushed buttons then walked away. Ended up wringing out her bedding by hand before drying.
Best, Best, Best Part they then talked behind her back in Spanish and told some other guy not to use the new machines because they weren’t as good. Well guess what, she may not be Hispanic but she understands Spanish perfectly! So rude and unhelpful, I would never return and never ever recommend this place.

«My review is subjective»
I tried this place for the first time recently and I liked it a lot. It is cheaper than my apartments Washer and Dryer. Plus the attendant honored the Unilocal cheek in coupon of one free dry. They have new washers in the 2 – 3 load range. Whirlpool to be exact. Nice service it was quick but I went early, I can imagine it gets packed.

Clean, lots of free parking BEHIND the front off DeLongpre next to Chick Fil A. No crazies. Lots of machines. I’ll be back.

Great spot, comes with a small parking lot. Lots of different size washers to fit any load size. They have snack machines, soap machines and a change machine. Lots of space and free wifi! Only down side would be no AC, but it’s worth it.

This place is seriously the best laundry mat I have ever been to and I have lived all over the country. Hector is the most genuine and sincere person I have encountered in LA. I live close to here and when I am walking somewhere I make a point to go say hi to him. If you need to do laundry or get your laundry done for you then this place is the place to go. They have multiple options (self-​wash, fluff and fold, drop-​off) and you can get them done fast. Another plus is the bathroom is really clean!

First time here. I actually live in the Valley but came out to Hollywood for a run. Brought laundry with me to finish after. Found this place with great reviews so I stopped in. Although they ran out of quarters the lady that worked here apologized and went to get me quarters. Which really surprised me. The place is clean. She was very friendly and even helped bring my laundry to my car. Amazing place here. If you’re in the area I highly recommend.

Close by the apartment. And there’s free parking and the staff is funny and nice. My quarters got stuck in the dryer machine and one of the staff members helped me out. I definitely will come back but with a bigger loads of laundry.

The staff is very friendly and helpful. Same is to be said for the new owners. They seem to put forth an effort to inject positive change within this community. It’s infinitely cleaner than it used to be and much more well maintained. Be sure to check out the pop-​up coffee shop in the back delicious ice brew.