Can not recommend this company based upon my experience. Not a quality organization in my opinion.
May E.
Classificação do local: 1 Alpharetta, GA
This company is a total ripoff. The technician charged $ 500 to replace a part that he never replaced, but simple took an old part from his truck and pretended to have replaced. He only needed to light the pilot. He also failed to change the filter which he claimed was okay, but was filthy. Simply dishonest. Stir clear of this operation.
Jennifer F.
Classificação do local: 1 Roswell, GA
Scott Heimler was recommended by my handyman, Tom. I had been advised to have my HVAC and ducts cleaned out because of recurring sinus infections. Scott arrived on one day and provided a well-written quote on a professionally printed form. He began work the next morning and was finished by lunch, which at the time, I thought was very speedy. The service included cleaning and/or replacing the intake soft-sided intake tubes and opening the HVAC unit to vacuum/clean the inner workings. I was at home for this service. After he left, I realized that he had not removed the grates on the intake. So I did, and found that there was literally 1″ of sticky dirt and dust still remaining just behind the grates. I called him back, and he came back out a day later to finish cleaning. At that time, I also noted that he used my bathtub to empty waste-water and acid, and left that dirty. He also splattered this acid mix on my basement steps. A few months after this, I was replacing the filters for the HVAC unit, and noticed that when he was cleaning the unit, he dripped the acid down the sides of my unit, and now the metal on the outside of the unit was corroded and flaking away. I have now put a call in to have him come back yet again to clean this up, as well. When he recommended Scott Heimler, Tom assured me that Scott may charge a bit more, but is an excellent HVAC guy. After my experience, I find that while Scott does charge more, he simply does not have the attention to detail that his price should warrant. I would not mind paying this guy $ 1600 for 4 hours of work if he did a complete job and cleaned up after himself. I will not be using Scott Heimler again.