SpeeDee Oil Change & Auto Service

The service was absolutely terrible! I showed up for a smog check and was told the guy who does the smogs was about to go on lunch, and that since it was Saturday, his lunch would be an hour long. I left and came back about 45 minutes later, the woman in the lobby told me that the guy was on lunch and would be back in about 30 – 40 minutes and I told her I would be back then.
I ran across the street to target to kill some time, I got back there about 35 minutes later. The woman in the lobby said the guy was still on lunch but that someone else had just walked in for a smog check and that I would have to wait for another hour…
When a smog check takes no more than 10 minutes and there is only one person ahead of you, please tell me how that is going to take an hour? These people just sit there and waste your time. I ended up going to a place down the street and was in and out in 10 minutes. Do not go here, it is not worth your time or money.

I don’t know what people are talking about
This place is honest and they did a great job for me
Please give them a chance to prove to you how awesome they are :)

Place sucks

Five stars for being super fast and getting my car in last minute! They told me it would be 25 minutes or so till my car would be ready, which I anticipated, so I went to run an errand. It wasn’t even 20 minutes that had gone by before they called to let me know my car was ready. Friendly staff. The coupon from Unilocal was helpful too! :)

It’s been 4k miles since the last oil change. Decided to change it myself. Top grade full synthetic oil top grade oil filter total of $ 28.00 from our local auto part store!
Shame on you speedy lube!

UNBELIEVABLY horrific service. Wow. Constantly hear how shady this company is, yet they are still trusted. How? My mother went in for an oil change and first off, the guy outside doing intake didn’t know what kind of oil she needed in her car, nor did he understand the many ways he could have gone about finding out the correct answer. Her car takes synthetic oil, yet for some reason, the «professionals» at the Hollister Spee-​Dee decided that wasn’t something my mother needed to know, and proceeded to put non-​synthetic in her car. How do you do that? Does a doctor prescribe you allergy medication when you come in with the flu? Then after everything was all said and done, the «advice» from the lovely Hollister Spee-​Dee «professionals» pretty much boiled down to «Man, you should have really gotten that synthetic oil nobody here told you your car requires, that’s sure gonna void the hell out of your warranty and screw up your engine.» (Obviously not an actual quote, but the meaning stands) EXCUSE ME?! Doesn’t that seem like something you should MAAYYYBE tell the car owner BEFORE you glug 5 quarts into it? On the receipt, there’s a note that says my mother «demanded» standard oil and specifically declined synthetic oil. As if she was given the opportunity to. If she knew her car needed synthetic, she absolutely would not have declined it. Oh then it gets better. Instead of offering to ratify the situation by, hmm I don’t know, UNDOING YOUR CLEARLY NEGLIGENT MISTAKE, the wonderful staff of the Hollister Spee-​Dee lube offered my mom a *gasp* $ 10 DISCOUNT ON HER NEXT OIL CHANGE. ARE YOU OUT OF YOUR MIND!!! The offer was $ 10 off the correct oil change which would cost her another $ 100+ dollars ON TOP of the fallacious oil change that she already received. Man. What a deal!!! You put her car and herself in danger, and the best you can come up with is a $ 10 discount? I would have rather just been spat at. At the VERY least, the Hollister location should have drained the oil, put the CORRECT stuff in, and charge her the difference. But no, screwing over customers seems to be higher on their priority list. I will not let this stand and will be contacting corporate offices. Getting over on unsuspecting customers who trust «professionals» is despicable and should/​WILL not be tolerated.

Do not ever come here!!! You go in for a simple $ 39.99 oil change and come out with a $ 300 bill to pay for. Nader is the owner and he loves to take you to the cleaners. Didn’t even put the new air filters in right. Check engine light came on within 2 days and when I took it to a mechanic he said the previous people who worked on your car did not properly install air filters right. Also the brakes were squeaking really loud and it was do to the guys at speedy not putting the break pads on properly!!! Never again

Great service.
Knowledgeable agents and friendly customer service.
Affordable prices and speedy service.
Great metro location and easily accessed.

I hate to do this since I have been getting my oil changed here for over 5 years. The mechanics have always been super nice to me, but that’s not their job. About a month ago my check engine light came on and I was told it was a transmission code issue. They kept my car a day and a half to further diagnose the problem only to tell me it was nothing and everything looked good. Luckily they didn’t charge me the $ 90 check engine light fee since it appeared to just be an electrical problem and nothing else. So I was content with that. Two weeks after that, check engine light turned on again only this time I took it to the dealership’s service department to have them tell me I needed a whole NEW TRANSMISSION. How on earth do you miss that and tell a client everything is fine? Late last year I also had the transmission fluid changed there for about $ 180 only to have my dealership mechanics tell me it appears to have never been changed. I also had them check my breaks because I was hearing a squeaky noise and they told me everything looked good only to have the dealership mechanics tell me my brake pads were down to 1 mm! Never going back there again.

Manager Jacob really knows his stuff and had great customer service. I’ve had extensive work done to my car and all the employees handle my car like it was their own. Definitely recommend to anyone in the area who is in need of car care

Don’t get anything done to your car here unless it is a simple oil change. They will charge you an arm and a leg for anything else. I recommend maybe taking a look at ur oil and the oil filter before you take it in. Look at the oils color and how dirty the outside of the filter is, maybe even take a photo. Then inspect them again after the oil change to make sure they even did it.

They lost my wheel lock and refuses to change it to OEM locks but rather a simple lug nut. When I confronted them they said it wasn’t there anymore. The point being I didn’t not know this until I inspected it. They never advised me it was missing. So it does not come off by itself and my last tire rotation everything was in order before I came to this place. Will never come back here again.

This place was great. The service was awesome they did a quick job on my car and got it running like brand new! friendly people at the desk would definitely recommend.

On our drive home to Washington we pulled in here for a quick fluid check. The mechanic said it would take about an hour to accomplish everything out car needed. We got everything we needed done on our car for a pretty good price, however it took two and a half hours which was frustrating when they guaranteed it to be done within an hour.

Wow! I was a little hesitant to come here after reading such bad reviews!
READERS: this place is not bad at all, to my understanding, they are under new management. Jacob (manager) has been very helpful in every way possible.
I am not from this area but I stopped on the way in after a light popped up in my car. Looks like I needed an oil change. Instead of trying to sell me a whole bunch of unnecessary products, I felt like they only showed me what I absolutely needed. I always feel like I’m being heckled to buy buy buy but not here! I’m in the area often so I will definitely return for future servicing.
Thank you speedee for fast, honest & cheap service!

Fast service, friendly staff, reasonable prices. We take all our cars here (Volvo, truck, equinox). They go above and beyond and will fit you in if you are running late. Thanks Jacob (mgr) for your help with our maint light!

OK well they ended up saving the day. Pretty frustrated with the whole experience but Jacob not Josh I read the name tag wrong earlier helped us out in the end. Been here for a few hours already he must have felt bad. Armando not mark he was wearing someone else’s shirt I guess. Ended up getting our tire on and getting us out of here. Ugh! What a waste of 3+ hours all for a flat tire!

My husband and I have never had major car problems, since bringing both our cars in we have had nothing but problems! My husbands car needed a new starter and sat in the parking lot half the day. When they finally called us right before closing to pick it up, they had charged us for a full days labor. Then they told us the battery was dead from them working on it. So on too of the $ 800 they charged us we had to go buy a new battery because heaven forbid they do it.
I had taken my car in for a tune up and to have my fluids changed and checked. Well apparently they like to charge you for work they don’t do because my car started over heating not to long after getting work done. I took it to a different Mechanic I trust and he told me that my car was so low on coolant there was no way they added any or probably even checked it.
We will never take our cars there again. Don’t they realize that their half hearted and shaddy work is eventually going to harm someone?
Now on top of all this when my husband took his car in for an oil change they told us he needed $ 700 worth of work on leaks from his tranny and his water hose we decided to get a second opinion… Well I’m glad we did because neither of those we’re leaking! What a freaking joke! It makes me disgusted now when I see how busy they are and think about how many other people they are screwing over and putting in danger!

They offer 17pt inspection which includes washing front and rear windows and vacuuming inside of car.
2 out of 3 times I’ve been there that service was not done.
Why even advertise it if they are not going to do it. Girl at front desk apologized not her fault but manager needs to make sure all services are rendered. I’m not even sure if they topped all the fluids.

Totally needed a last minute smog check I walked in with no apt and literally walked out about 30 minutes later. And they sent my info to the DMV for me. Super fast and super easy. Not to mention everyone there was very professional. That’s ALWAYS a biggie for me. Needless to say I will be returning and I’ve already referred a few friends.