I brought some items here to have embroidered and they did a wonderful job and the turn around was very quick. The staff was very friendly and they have great hours. 8 am– 5pm. I had them embroider my son’s name on a tote bag. I had already written his name in Sharpie pen so they were going to put the name below it. I was thrilled when I picked it up and saw that they somehow were able to remove the Sharpie ink and put his name in that same spot. I really appreciate that extra effort because now it looks clean and absolutely perfect!