The food isn’t better or worse than any other Panda Express in the world. Where this place fails is with facilities. The ice machine has been broken on and off for months. The order taking between drive thru and inside really struggles and appears to be very disorganized leading to long wait times. Seen egg rolls being dropped in the dry basket by unwashed, un-gloved hands… I understand the hot oil will kill bacteria, but what other food handling issues exist that aren’t negated by hot oil???
Jeff L.
Classificação do local: 1 Grandville, MI
I don’t quite know what to say. Good food at a fair price. That’s it though. No ice. No knives. No help from this restaurant’s owner for his help. The people were as gracious as they could be, and had been obviously well schooled on how to answer the daily and continual complaints. I felt for the hard working people.
Eric B.
Classificação do local: 1 Ada, MI
Currently sitting in the drive through, going on 20 mins. Worst, slowest service ever.
Erica V.
Classificação do local: 1 Cary, NC
25 minutes after opening time the doors were still locked and after 2 minutes of knocking an employee finally let me in. The only food that was ready was fried rice, noodles, and orange chicken. Instead of taking my order, the girl at the counter organized sauce packets until I rudely asked to order. Terrible customer service.
Be F.
Classificação do local: 1 Bellevue, WA
It was eally dirty for starters. Our food sat dished for about five minutes while we stood there waiting for the cashier to check out one person, then he wouldn’t give it to us until he could find a tray. There was an 8′ puddle around the soda machine with no attempt to clean it up. The bathroom was filthy too! Stay away
Tim C.
Classificação do local: 1 Zeeland, MI
Horrible service, had to sit in drive through for 20 min, literally. It does not taste like real chinese. It’s getting worse over time with food quality, service etc. not recommended. Dysfunctional
Jennifer N.
Classificação do local: 1 Holland, MI
The food is terrible! It’s dry, bland, and cold. I’ve had better Americanize Chinese food. One of the employees was super rude to me. His name was Kay and I believe he was the manager. All I asked for was a simple order and he was lashing out at me saying I was being rude and giving attitude. First off, you do not ever talk back to a customer in such a manner as that. It’s unprofessional and disrespectful! I work as a waitress so I know what to do and what not to do and that was definitely something you are not suppose to do! I was not giving him attitude or being rude. I would never recommend this place!
Kat J.
Classificação do local: 1 Zeeland, MI
Service was apathetic and rude, food was either dry or cold and the famous«orange chicken» was horrible. The rice was so dry I couldn’t eat it, same with the chow mein. I could have handled mall chinese food but this was just gross, I won’t be going back.
Donna N.
Classificação do local: 2 Wyoming, MI
As other people have been saying; «this is not authentic Chinese food. It’s more like Chinese food you’d find in the mall.» I have to agree with these statements. The service was ok but the place was clean and well lighted. I’ll stick to the small actual Asian restaurants.
Mikey R.
Classificação do local: 5 Grand Rapids, MI
I absolutely love Panda Express! Its high quality Asian food served ala carte. You can’t go wrong with all of the mix and match options. They have several good options and the orange chicken is no joke.
Scott J.
Classificação do local: 2 Holland, MI
Typical Chinese«mall» food. Not bad, not great, but not really Chinese. If you want really good Chinese food, head over to China Inn.
Aaron J.
Classificação do local: 2 Holland, MI
I was hoping for so much more. The décor and branding might have you looking forward to some good eats — no jackpot. Friendly staff, but nothing over the top. Food presentation looked par for the course, but really lacked flavor. The fried Rice was cold… and not fried. Whatever, though. If your looking for Ameri-nese with a drive through, it can fit the bill.
Leah T.
Classificação do local: 3 Holland, MI
I am not sure what happened here but they have gone down hill within the past few months. It was the first time ordering from the drive thru and was impressed with the customer service working on it. I got the angus steak which is usually awesome but it was not crisp, it was like a boiled beef. The sauces tasted like nothing. They did not have the chicken and green beans instead they had chicken and kale, which was awful. I will not be rushing back there anytime soon
Robert D.
Classificação do local: 1 Norton Shores, MI
Food tastes wierd. Not like Chinese. Its like an Americanized version of what Americans think authentic chinese food should taster like.
Jeremy C.
Classificação do local: 3 Grandville, MI
It’s cliché Americanized oriental takeout. My wife described it to me as the Qdoba of Chinese food and I agree with that assessment. The noodles were greasy, the food was acceptable. Huge portions. I ordered Orange chicken as one of my meats. It was still being prepared and the server offered to bring it out. After finishing my other meat it still hadn’t come do I had to go back up to get my chicken because I was forgotten about. It’s not bad, but also it’s nothing special.
Joshua S.
Classificação do local: 2 Grand Rapids, MI
What can I say, the service was ok and the place was clean and new. The food on the other hand, the rice was dry, to the point where you have to have a drink just to enable you to eat it. All of the entrée selections were more or less the same, dried out meat coated in some type of sweet sauce. The egg rolls and Wantons were flavorless. I can’t really think of any redeeming quality, aside from the fact that they’ll provide employment to a few people.