Really cute little business. The cookies here are all *incredible* and the staff has a warm friend-like quality to them that lacks in most businesses. They also gave a friend of mine 4 dozen’s worth of cookies for free for a high school charity project. The extensive poor review on these guys seems pointlessly harsh and doesnt seem to have much legitimacy to it given my experiences. It simply isnt accurate as these are some of the friendliest people in Holland.
Jason B.
Classificação do local: 5 Holland, MI
Okay, after reading the previous review I can’t help but notice the review below. Mark and Candice have avidly been professional with everyone and anyone who came to their bakery in the old location and the new location, which they had to renovate by themselves, so sorry if the bathroom wasn’t a four star experience for you or what other slack in the building is not up to your standard. I have been eating their baked good since 2013 when they were located in the west shore mall. They have helped me do projects with schools where I had to make traditional cakes that is part of certain cultures. They have expanded pretty well and done well for every one of the birthday cookies cakes that I had for my kids parties and professional events such as Magna mirrors. Mark is a great guy he donates the stores leftovers to churches and families in need. Mark gives every customer their space and respect them and will treat your kids like his grandchildren, hence their name the cookie grandparents. Candice just loves baking and decorating and leaves the business to Mark. So, if you have a problem with her sitting and decorating that’s because she is doing her part that she loves and is passionate about. And also to compliment the cookies. Best Damn Cookies«Period». The scones and muffins make you feel like you have had a spiritual calling and brownies melt in your mouth. So, when a person says, «My kids bake better cookies then this place!» Your either lying or just simply sell your kids cookies in the black market. Either way your being demeaning to the quality of food that you have received. The prices is very much so affordable. I am sorry Marie M. you felt like you have had a bad experience but I believe before you gave this place a shot you judged it soon as you walked in the door. I am pretty sure if you go back Mark and Candice will treat you just as I described which is like family. Especially if you let them know who you are and your views on things. This company is fairly young and is open to suggestions and criticism. But, there is no reason to go after this company in a negative way that will possibly affect them long-term. Other than that make your peace and let it be. Thanks Mark and Candice you have been amazing to us.
Marie M.
Classificação do local: 1 Grand Rapids, MI
JUSTDON’T EATTHEIRCOOKIES!!! Is what it should say!!! I honestly wish I could give this place negative stars it was HORRIBLE! LOCATION: They moved & made a new business page trying to get away from their horrible reviews, wow is all I can say! STAFF: Male staffer seemed bothered that he had to get up from sitting to help us. Female staffer continued to sit in her chair«decorating» cookies. Male staffer just stared at us until we ordered something, them sat back down by female staffer. That was the extent of our interactions with these employees, they never said bye, nothing. PRICES: WAYOVERPRICED for the quality!!! Don’t waste your time here! You can buy the slice & bake and get a better cookie(& for cheaper!). FOOD: YUCK, sorry I can’t figure out what else to say here. The cookies were hard, burnt, & disgusting. My kids bake better cookies then this place! Would I return to this place… NEVER!