Sunnyside Ford

No idea about sales, but service dept. is as bad as it can be. They are capable of fixing simple and obvious problems, but their service advisors and managers should really learn how to deal with people. Also they tend to question anything you say and basically blame it on you instead of simply fixing the problem. To me it happened a few times. Last time my car developed an oil drip and was leaving oil stains all over my driveway for couple of weeks. I brought it to this dealership and told them exactly where the leak was. After long talks to everyone it somehow came down to a service manager who basically told me that I’m lying and there’s no leak, and he knows this for a fact because his tech couldn’t see it. Sure, I just love wasting my time and money on fixing imaginary oil leaks while being called a liar by the same people whom I pay to do the work :)
BTW, I know for a fact that the leak was there because I’ve seen it with my own eyes and I tend to trust my eyes. But that’s ok.
Anyway, it was a very easy fix that was done at a different place, but for future I’ll do my best to stay away from them and I wish you the same unless you like to be treated like an idiot on your own expense.

In my honest opinion, best, most trusted garage around. Brought my Jeep in for service and was assisted by Nick and one of your great mechanics by the name of Jimmy. They found the problem and fixed it. In addition I had some custom work done by another garage and Jimmy noticed how it could have been done to prevent future issues. He took the time to bring it to my attention and gave good suggestions how it could be fixed. It’s this sort of going the extra mile that makes me feel as though this shop cares of it’s customers. I never feel like they are out to make a quick buck at my expense.
I will give you one other good example. I drive a car owned by the company I work for and since they are based out of state I am responsible to get the vehicle serviced. The Stock tires are clearly not all season tires and after the first of winter driving. I had put snows on it. I recall last year I asked Nick if he thought I needed to replace the summer tires. He came out looked at the tires and simply said. I think you can get safely one more summer out of them. In the fall, I will have the snows installed and in the spring I will go to see Nick for 4 new tires.
I am sure there are other good garages out there. However, unfortunately they are like finding a needle in a haystack. This in my opinion is one of the very good ones. I always go here.
Please extend many thanks to Nick, Jimmy and the rest of his mechanics for a job well done.

Sunnyside is a pleasure to work with. I recently had major work done to my Ford SUV. Although I had to pay a large sum (just the nature of the beast), it could have been much more. The crew at Sunnyside Service went out of their way to help me and made sure everything was done right and responsibly. I greatly appreciate their help and consideration.

The service I received was exceptional. I appreciated the offer to check the wheel alignment. First class! Crew was professional and accomodating.

Everything was quick and hassle free. This is my 2^nd vehicle from Sunnyside, and I will definitely come back when I am ready for another. Tim was great and took the time to explain the features of my purchase and answered all my questions without hesitation.

I have been buying cars their for 15 years and they have the best service the staff is amazing. It a genuine ford dealer.