Road Cases USA

I’ve purchased 3 cases with this company, and have had a horrible experience. The cases last 2 –3 shipments, IF that. I’ve had to find ways to hold these cases together, to make it work. I have had to replace the items in these cases because of damages. I will never purchase from here again.
On top of a lame product, the ‘customer’ service team, which basically sound like some stock boys in a warehouse, are rude, inconsiderate, and basic at best.

Don’t waste your time and money! I bought a cable trunk from them, as per recommendation of one of their employees called Ray, to use as a drum hardware trunk. I do serious touring as a drummer, and this case went on a 5-​week tour around the country, in a big trailer behind a bus. This is what the ROAD is like. I ordered the case well ahead to make sure it would be done in time (assuming it had to be built, but it turned out to be a pre-​made stock case). Turns out now that that killed me, because the warranty expired before the tour started. I was NOT informed about this AT ALL. Structurally the case held up OK but to my surprise the case was laminated with cheap, thin tolex type vinyl, instead of the industry standard hard plastic. The vinyl rips immediately if the case rolls into something somewhat sharp. Because of the absence of the protection of a hard plastic outer layer, the case also dented all over the place and I’m surprised the wood didn’t crack. The $ 75 worth of foam inside it of the kind used for disposable one-​time shipping packaging use and got torn to shreds in days under normal use. These cases are basically intended for storage in a place where they are being handled with silk gloves. These are not ROAD CASES. I was stupid and put price before researching quality. Additionally, the staff was rude, classless, judgmental and didn’t seem to care about making a customer happy at all. STAY AWAY.
The only place to go for a case that’s built like a tank is Kent Custom Cases, or Get Off My Case Cases. A few bucks more, but worth every penny, and those cases will last a lifetime.