The service is typically pretty quick and the man who typically works the counter at checkout is helpful, honest and pleasant. I have taken my car here a few times and got what I believe are fair prices and honest appraisals. I did not rate it higher as the last time I was there, some of the mechanics stood in the garage yelling things at me about my car(and its bumper stickers) and then proceeded to actually BARK at me yes, like a dog, as I drove away. I was highly offended by this unprofessional behavior and I know that the owners hold themselves and their business to a higher level than these men demonstrated.