Natasha Chinn MD

I have lived in NJ for 4 years and it has taken me that long to find a new gyno. I loved mine in Michigan and was nervous to find a new one who would be as gentle and understanding. I’m so glad I waited because Dr. Chinn is amazing! The wait time wasn’t ideal but, it was worth the extra 15 minutes to meet with her. She’s soft spoken, kind, gentle, and very informative. Her solutions to any «lady problems» were rooted in preventative care rather than prescribing a bunch of meds.

This is the worst and most unprofessional staff I have ever encountered. I waited over 2 hrs for my appt and after asking the receptionist several times about the wait she told me I must be next since my file was not there they must have take it aready. After over 2 hrs I said I couldn’t wait anymore and they discovered that they never pulled my chart at all! They were all talking and eating cupcake at the front desk the whole time and were very unprofessional and seemed not to care at all. They the. Told me a had to see a new male dr bc my dr still had to see 2 patients before me even though I’ve waited for over 2 hrs. Walked out and Will never go back. They all need to be fired

I was very frustrated today when the doctor’s office called to tell me at 4:30pm that my appointment for tomorrow at 8:15am had been cancelled.
*There was no rescheduling time offered that matched the same time I had requested, or in a few days range from my cancelled.
*No one could address or handle the issue.
*The office staff said they’ve known this for weeks and had tried to call me (yet I had no voice mails of missed calls from this number).

Although I’ve liked every doctor I’ve encountered, you are never given an appointment with the same one. On top of that, there have been at least two times I have been desperately trying to get a hold of someone at their office and it took hours of calling and leaving messages before I heard back, if I did at all. I have nothing negative to say about the doctors themselves, but if you’re in an emergency situation and need to get a hold of someone, don’t hold your breath.

This was literally my very worst medical experience to date in my entire life. The incompetence of the office staff is astounding and the office manager, Alan Hirsch, was so incredibly dismissive of my feelings and concerns.
I visited the Hoboken branch of this office in late August and saw Dr. Samantha Lowe (who is new to the staff). I inquired about getting the copper iud Paragard and Dr. Lowe gave me the instructions as to how to go about ordering it – she told me to call Paragard, give them the office address and they would send it and bill my insurance. Upon calling Paragard I was told this was the completely WRONG way to go about ordering it. I called the office, confused, and spoke to Carmen in Billing who informed me that is not how they go about ordering it, and Dr Lowe gave me the wrong information. She said she would order it for me and call me to let me know when it was delivered. That was on September 3^rd.
I hadn’t heard from them in about two weeks so I tried to call to follow up. Key word there is «tried». Getting someone to actually answer the phone is like pulling teeth, and once someone does answer the phone, the only response I ever got to my inquiries about my iud were that they would try to find out what was going on and call me back.
I never got these calls back that I was promised. Not even once. I called numerous times over the past few weeks, losing my patience more and more, and each time was told that they needed to call me back.
Finally I demanded to speak to the office manager and I was told he was in a meeting and they would give him my name and number and yes, you guessed it… HE WOULD CALL ME BACK. That was last Tuesday, and needless to say I did not get a call back.
I called this past Monday and was told that once again, the office manager was in a meeting and would call me. Three hours later I still did not get a call so I called them and FINALLY got on the phone with Alan Hirsch. He confirmed my suspicions and said this was the first he had heard of me and was never given any of my previous messages to call.
He promised to find out what was going on and said he would call me back by the end of the day. Surprise, surprise… no phone call. He calls me now, two days later, and informs me that they ordered my iud on September 3^rd but my insurance company still hasn’t gotten back to them to let them know if I was covered or not. I asked him why they hadn’t followed up sooner… if a patient needs something and you file a claim with the insurance company, it is UNACCEPTABLE to not follow up for THREE WEEKS while I sit around without any form of birth control playing phone tag with them.
He told me he didn’t understand why I was so upset, he didn’t like my attitude, and was insulted and was taking it personally that I could POSSIBLY have the nerve to insinuate his staff and office was incompetent. Well, when Im sitting around for six weeks hounding a medical office to get me my prescription and keep getting the brush off, and then I find out your staff hasn’t followed up to my claim in a month, yes, I would absolutely say your office is incompetent.
He told me if I had such a problem with the situation at hand, I should call my insurance company and ask why they’re taking so long to follow up. Umm, excuse me? I believe that’s the office’s job. NOT MINE.
Needless to say I told them I would no longer be a patient at their office, and I am so appalled by the way things were handled I’m actually filing a formal complaint with The Better Business Bureau.
I don’t know about anyone else, but I take my reproductive care very seriously, and I find it appalling, shocking, and unacceptable that the business of getting some birth control for myself was handled with no importance whatsoever. It’s been more than a month since my first office visit and still no iud… unacceptable and ridiculous. An absolute nightmare of an experience.

I was skeptical to see this doctor based on reviews but they were open after work so I went to see her anyway. I’m glad I did because my experience was great. Dr. Chinn was very warm and patiently answered all of my questions. She explained each procedure beforehand and discussed a variety of medication options with me. My only complaint is that it is a cash-​only office.

I am beyond disappointed and downright appalled by Dr. Chinn and her office’s staff.
I met with Dr. Chinn for my first prenatal appointment on September 17, 2012. From the beginning of my appointment I was turned off by the office.
As the receptionist asked for my name, she yawned mid-​sentenced without covering her mouth and then abruptly interrupted our conversation mid-​sentence to compliment a nurse’s scrub. The least she could do was focus on me for the two minutes it takes to collect my personal information. My husband and I waited for over an hour to see Dr. Chinn.
As a first time mother, I had several questions for Dr. Chinn. I wanted to know about her practice and experience. I think it’s perfectly reasonable for a patient to ask their doctor basic questions, such as «how long have you been at this office,» and «how long have you been practicing.» When I asked Dr. Chinn how long she had been at the office, she became defensive and evasive. I was by no means attacking her or suggesting she is not qualified, I simply wanted some professional background about the person who could possibly deliver my child. Needless to say, I did not find Dr. Chinn forthcoming.
The visit was over in no time. I wanted to chat at greater length about diet etc. I felt like I was on an assembly line of pregnant women going through the first visit drill – take some pamphlets and read them over. Thanks. I asked whether there were any recommended pregnancy books. Their response: What to Expect When You’re Expecting? Really?! I, along with pretty much everyone else, already know about this immensely popular book. Heck, the book was even made into a movie. I was looking for some useful reading suggestions. Another disappointment.
After seeing Dr. Chinn, I gave a blood and urine sample. The nurse told me she would call with the results. The next day I called for the results myself. The nurse told me what she knew at the moment. However, according to the nurse some tests take a little longer. She assured me she would call if anything came up. Fine by me.
After, I changed doctors based on my disappointing appointment. Two weeks, 15 days to be exact, after my appointment with Dr. Chinn I called the office to transfer my medical file and asked about the remaining exam results out of curiosity. I assumed that because Dr. Chinn’s office had not contacted me, the results were normal. WRONG. Turns out, I have an infection and not one person from Dr. Chinn’s office called me! I’ve had an unknown, untreated infection for over two weeks.
I DO NOT RECCOMEND Dr. Chinn. I cannot speak for the other doctors in her group as I did not see them. The office is unprofessional and reckless. If you value your health and your child’s health, go to another doctor.

Terrible experience with this doctor. I had a simple procedure done in the office with her. So much pain, excruciating pain. Mind you I have had two c-​sections, one surgery and went into labor with my first one. I know pain. This was different. In fact it was so painful I had to stop the procedure. The most disturbing part is she had no remorse and was not apologetic at all about what she did, no sympathy or compassion. I do not recommend this doctor. Dr. Brescia, Dr. Migliaccio and Dr. Moon at the same office though are all wonderful.