Hoboken Lock & Supply Co

These guys are outstanding. I had an upcoming work trip and could only take same-​day service and they were able to come by in a matter of hours (at no extra charge). The locksmith was knowledgeable, friendly, and he completed the required work in record time. He also explained why he did certain things the way he did, which I always appreciate (I’m naturally curious).
I won’t hesitate to use them again in the future, that’s for sure.

Service was bad! The price for making a copy of one key is 60 bucks! Then I left this store.

Excellent service. Very friendly staff. They know what they’re doing. Reasonable rates. If you’re looking to have a key made because you’re new to the area, might as well go for a stroll. There are tons of great hang outs near by.

Unfortunately, this is a locksmith to avoid at all costs.
Once Luis visited the home I was intending to purchase, it took a solid month and 3 follow-​up calls after he told me I would receive the estimate in a week. As a follow-​up at his request, Luis made an appointment with me on the one day I had access to the home, then completely blew it off. When I called to check on where he was, they expressed amazement that he had an appointment with me.
Additionally, Luis didn’t return several polite calls in response asking to reschedule the appointment, and the owner, Al, didn’t respond to subsequent emails or phone calls asking to switch to someone else.
Hoboken Lock also states they offer doors, as well as locks, but then it is impossible to get the door person to coordinate with the lock person, so you’re not ever able to get the full picture for a larger-​scope install. Grade F whether you have a commercial or residential installation.

Polite, prompt, and thorough. Made appointment a week in advance, and on the day of they called at 9am to say the service man would be over – and he was! Fast, courteous, and helpful. They also were great on the phone when I set up the appointment. Thank you Hoboken Lock and Supply!

I never done business with them, but thought this should be known. While driving the light was red and behind me was Hoboken lock and supply company’s van. A lady is crossing the street and the light turns green, the driver slams on his horn, floors past me, cutting me off and almost hitting me and the pedestrian and after I blew my horn he throws trash out the window at my car. Very unprofessional and especially while in your company’s van.

Had a appointment scheduled 3 days in advance between 8am-​10am. At 9am I called to check status. They informed me the guy in Jersey City and may be running late due to a water main break in Hoboken. You do not have to go through Hoboken to get to Weehawken. There is other ways, especially when I live in the borderline of Union City. They even mentioned that it may have to be rescheduled. My question is, why wait until I call you to inform me the locksmith is running late. Why not give me the courtesy call to inform me in advance. If this was scheduled in advance than it may be because I too have a schedule to go by. Please let your customers know if you are running late instead of having them waste their time waiting at home. I could have been running errands instead! Like mentioned in a recent review. It seems this business does not care for the smaller jobs.

First time reviewer. Hoboken lock came to the rescue tonight on my birthday. My wife and I got out locked out of our apartment and within 20 minutes the locksmith arrived. Was able to pick the lock in 5 minutes. Oh and this was close to midnight. Will definitely use again for my lock needs.

Great service. Very nice guys and very helpful. You definitely do not feel like you are being taken advantage of. They were very helpful when locked out and I have always been impressed with the quality of the keys that they have made for me.

Here’s what I have to say about Hoboken Lock & Supply.
To date I had 2 interactions with Hoboken Supply — both for locks for the building where I live in Hoboken —
Once I needed to replace an electric strike on our building’s front door and they were able to order the same one and have it to me the next morning.
Another time I had them come to our building to re-​key a few locks and they showed up at the time we both agreed and performed the work in a clean, fast and courteous manner.
I would definitely recommend them to anyone in Hoboken.

These guys are great! Quick response and great service! Definitely my go-​to place for keys and locks, thanks Hoboken Lock!

This place is great. It’s the only place I go to get my keys copied because their keys always work and their prices are low. They’re also good people.
In response to Felicia’s review on 5÷30÷12, they do not have a monopoly by any means. There are several locksmiths in the area, just none worth going to. They are the best. If they’re closed, they’re closed. Get there early.

I typically use these guys and they are nice. HOWEVER, I walked in today @ 5 pm — door was open. With me was (1) baby in a stroller and on me was a very obvious ankle brace (it’s badly sprained — and I’m limping).
I was told that:
a) the man there would not help me (they close @ 5)
AND
b) I should walk to the hardware store on 3^rd street to get help
my thought is:
these guys have a monopoly in hoboken — no one else does what they do,
they know it
they don’t really care about the «little jobs»

GREAT SERVICE!!! I walked in with a special request for a key to be handmade from scratch. I was restoring an old candlestick phone from 1907 which I found with a .05 cent «courtesy box» attached, locked and with no key. The guy took the time to fabricate a skeleton and quoted me a very fair price. After about 15 minutes of work he handed me the custom key. It worked GREAT. This is old time customer service done at a fair price, this would never happen at those monster stores. Applaud the businesses work ethic. Highly recommended. Thanks.

These guys are top notch! Professional, expedient, licensed and bonded. BEWARE OF IMPOSTERS!
There is only one HOBOKEN LOCK & SUPPLY CO., INC. and they are located at 624 Washington St. A company with a similar name and address passes themselves off as these guys. They are not… not even close. I was an unfortunate victim. I needed my locks re-​keyed and accidentally called the imposters. Although someone came and re-​keyed the locks, they broke them while they were at it (probably to force me to call them again). When I called HOBOKEN LOCK & SUPPLY CO., INC. to tell them about a problem with the lock, they told me about the scam. They came right away to change the locks. I would hate for anyone to have the same experience with the imposters so wanted to write a post. I would also hate anyone to think those phonies are HOBOKEN LOCK & SUPPLY CO., INC. If you have a bad experience with a locksmith… it was NOT these guys, I assure you.
Thank you HOBOKEN LOCK & SUPPLY CO., INC. for being professional, responding quickly and giving me peace of mind.

I’m not a fan or coming home to a pillaged apartment or waking up to a bed intruder, so when my keys got snatched my first priority was changing the locks.
I’m no lock expert, but fortunately the guys at Hoboken Lock are. I thought the hardware would have to be totally replaced, but they were able to re-​key the lock so the keys some potential murdered is carrying around are rendered useless. It all took about 20 minutes and $ 100 for their time and labor.
To the big scary man who took my keys: enjoy the oversized glitter star key chain. You can leave it in my mailbox when you realize you’re not getting in to my apartment.

I’ve been through 6 roommates in the past year and a half. It’s not me, it’s them. I swear. Anyhows, I have had some good luck with roommates I’ve picked up off of CL but it’s that one Single White Female or Pacific Heights moment, that can really shake up a home.
I had to have my locks changed due to one manic roommate and since the lock is one of those high security locks, I couldn’t go to just any hardware store to get a key made. I had to find a locksmith.
Hoboken Lock & Supply Company is located at Sixth and Washington. It’s a bit of a hike from the Hoboken Path station, but enjoy all the stores Washington Street has to offer and you will not be complaining at all. Hoboken Lock & Supply has every type of door knob, lock, hardware, and safe you could ever imagine. They make keys in less than five minutes and can even provide you with a key covered in Mets or Yankees skins if you want to rep your baseball pride. I thought that was a little fun.
Thank you Hoboken Lock & Supply Company for providing me with peace of mind and making keys a little more fashionable.