Hoboken A-1 Limo/Taxi

Worlds worst. Waited over 30 minutes to go within Hoboken only to get an insanely rude driver. I could have wakes fasrer

If you call them for a pickup, multiply the wait time they give you by three. I gave them two chances and each time they were even more late the second time. Each time I called I missed the train they were supposed to take me to.
If they just set realistic expectations when you ask when they’re expected to arrive, I wouldn’t despise them.

Horrible service. They quote you 10 minutes, you call back after 25 and they say another 5 – 10 mins, AAAAAAAAAAND they never call you back! Not reliable at all! Never use them and you’ll be fine!!!

TERRIBLE! I called and asked for a car to my address, she said ten minutes and that the driver would call when he was outside. So we waited outside on the street and after 25 minutes called back to check on it. She said 10 more minutes. So we waited again, and no call or cab came. Finally we flagged down a yellow cab on the street, but I never got a call from the driver, ever. Awful experience.

Said they would get me in 5 – 10 minutes, ended up being 45. The incredibly rude driver didn’t help me with my bags or say a word the entire trip, just kept the heat on about 90 degrees in the POS mini van they picked me up in. Charged a 5 dollar credit card fee that they never told me about and tolls from before I was in the car. All around terrible experience with «A1 Limousine»

In my 2+ years in NJ, one of the many things I’ve learned is that good car service is hard to come by.
Either it is nice and price prohibitive, or cheap and absolutely horrific.
I’ve had both, not paying for the former (work) and suffering through the latter. Hoboken A1 is a great mixture of both (nice & comparatively cheap), and the first car service I’ve used that I will definitely go through again.
Good car service: shows up on time, doesn’t drive like a maniac, has a clean car, and doesn’t cost a lot.
Hoboken A1 got me to EWR in 12 minutes, the guy was nice, chatted with me the appropriate amount (curious but not stalkey) and drove like a sane person.
As far as car service goes, can’t ask for much more.
You should let them bring you places.

I’m surprised at some of the poor reviews. I have NEVER had a problem with this car service, and the drivers are always polite. I also appreciate the follow up call when the car is outside so I don’t have to wait out in the cold weather.
I called for a car one evening to take me into manhattan from Hoboken. Long story short, my friend who was supposed to let me in, ended up not being home when I got there. The driver actually waited for me, even when I went inside to knock on my friend’s apartment door. When I cam back out about 5 minutes later, he told me, «I saw you went inside but just figured I’d wait ten minutes to make sure you got in okay». I was blown away by how thoughtful that was.
I always use A-​1 and will continue to recommend them to friends. Thank you!

Worst Airport «limo» experience EVER. From reservation to payment this company was a nightmare. I called them after receiving a coupon in the mail, spoke to the owner, he asked me to call back the week I was traveling. (I was hesitant because it was during the holidays). Then he hung up on me. TWICE!!! (I should’ve called it quits then, but.) During the booking phone call, I told him (the owner) I had the coupon and he told me to bring it with me and it was no problem. The driver showed up a few minutes late, in a beat up minivan. He was fine, however, when I went to pay he wouldn’t accept the coupon, stating the owner wouldn’t allow them in the holiday months. BULL!!! If you think they’ll save you money, they won’t, and the ownership is wanting. Don’t do it.

Waited 45 minutes for a taxi that never showed after being quoted 10 minutes. Operator was rude.

Terrible service. Never order a car from here. I was going to an event with my wife and child. They said 10 min. Waited for a car that never came, then called and was told the car had come and they had called so left. I never got a call and had been waiting outside. They said they’d resend. Waited for another 15 min car never came. Called the operator said «oh the car never went». Forget it, if you want to get somewhere dont use them.

Hoboken A-​1 is a great service. Just used it to get to the airport and the driver was nice. Fast service, no complaints. Comfy car too, not your standard yellow cab. Definitely recommend it!

WOULD NOT RECOMMEND! I called for a 6:30am airport pickup (days in advance) and after several phone calls the morning of, the car finally arrived a little after 7:15 am. The car was a mess (a very old and run-​down yellow car) and the dispatch was rude. For an airport pickup, you expect a car to be early or at the very least, on time and this was very concerning. The driver was then rude because we had asked to speak to him directly so we could see exactly where we was and make sure we wouldn’t be late to the airport. Very disappointing all around.

Always on time, and never had a problem anytime ive called (+10x)
Only use A-​1

after waiting for champion taxi for over 30 minutes we decided to call Hoboken A-​1. So I Called for cab from Jersey City Heights to Hoboken, and it showed up very fast, about 10 minutes. The girl over the phone was very nice and asked for my number to call when the cab got here unlike champion taxi. From now on We will be using Hoboken A-​1.

Wish I could give negative stars! Maria, Maria, Maria. You sound like a broken excuse record like you did when I spoke with you tonight. My exact words to you were «if I ran my business like you run yours, I would be out of business.». My experience with A-​1 Limo/​Taxi, and yes, you are the company I called at 9:45 this morning to make our 6:30 p.m. reservation, was unacceptable. I spoke with Jeffrey and relayed to him that I had a date with my wife for dinner and did not want to drive tonight due to inclimate weather. I also relayed my concerns about their inability to meet a scheduled pick up time after reading the reviews on Unilocal.He assured me that this would not be an issue. Well at 6:35 I called A-​1 Taxi/​Limo in Hoboken, and guess what? They knew nothing about picking us up!!! Maria proceeded to make excuses about emergencies, etc. that had come up. I am a business owner and all I can say is NEVER USE THIS COMPANY!!! I should have called Yellow Cab instead of trying to go with a company that advertises how professional they are. Don’t fall for their false promises like I did. Walk if you have to, but do not count on these people. How they have stayed in business as long as they claim, is a miracle at best. They do not understand the term «customer satisfaction» and it is my guess, they will close their doors before a customer is ever satisfied.

Hoboken A-​1 Taxi is the worst. I called for a cab to the airport and waited on the curb for the A-​1 car and driver to arrive. At the appointed time an A-​1 cab did pull up but the driver told me he was picking up someone else. I waited for another 10 minutes and no A-​1. Then another cab came by and offered me a ride. I took it. Upon returning from my trip I listened to a message on my machine from a rude A-​1 dispatcher claiming to be the company’s «owner.» «I saw you get into that yellow cab,» he said. «As long as I own this company I will never, ever send you a cab again,» he said. If he was there, why didn’t he pick me up? This d-bag’s loss is my (and another cab company’s) gain. Go with another service.

Strictly the facts. I made a reservation 24 hours in advance for a 3:30AM pickup to the airport. The car arrived at 4AM and I needed to walk a half block to find the driver. Their website says $ 35 to EWR, turns out its actually $ 45. Their website says all cars contain EZ-​Pass, our car did not have EZ-​Pass. Instead, we waited online.

I called A1 for a taxi ride and they told me a car would arrive in 10 – 15 min. After 25min, I called back and was told that the car was nearby and that they were very busy. After 35min I called back again and was again told that they would be there soon, and that they were very busy when we first called. I feel like if they knew they were very busy they should have included that in their time estimate. After 45min I called back again and asked if they could comp the ($ 5) cost of the ride since they had so grossly misquoted me. The person on the phone responded that if they did that, then they would be giving everyone free rides. What exactly does it say about their business if they’re telling me that they would be giving everyone free rides if they comped rides where the cab didn’t show up until more than half an hour after they said it would? I was running a little late, which is why I wanted to get a cab instead of walking 20min to the PATH. If they had quoted me correctly, I would have walked. It makes me feel like they’re intentionally misquoting people to get more business. I was so late for my dinner reservation that I had to take another cab after getting into the city.

I rarely leave negative reviews but I’m so dismayed by this service I was compelled to.
First time I used them they told me 15 minutes. After 20 minutes waiting I rang to ask how much longer, informing them that I’m heavily pregnant and I don’t mind waiting, but can they just give a realistic waiting time so I’m not standing around. They tell me the car is five minutes away. I waited another 20 minutes.
The next time they did the same thing, even though I explained I would be getting A LOT of taxis in the coming months, and being heavily pregnant I wanted a reliable service. THIS IS NOT RELIABLE. I said I don’t care if it’s 30 or 40 minutes, just tell me it’s 30 or 40 minutes and not 5 minutes so I can go and sit somewhere and not wait outside standing in the cold.
The next time I book more than 1 hour in advance for an exact pick up time — saying I have a doctors appointment and can they be on time. They said they would be but still came 15 minutes late.
The next time I rang form the hospital they said 15 minutes. Half an hour later I call to find out where they are and the operator says «they are five minutes away’. I explain to her why I need them to give me a realistic time and she hangs up (and I wasn’t even being rude). The car never turned up.
Nice cars, and the drivers were pleasant. But the operator is awful and operation is shoddy. I wouldn’t recommend this if you want a taxi within 10 minutes of you pick –up time.