Country Inn & Suites By Carlson

This hotel is the epitome of GROSS! I booked this room through Hotwire (first mistake) and wasn’t told the name of the hotel until I booked. I read some reviews and felt comfortable with this reservation. The hotel is located off a side street and is hard to find. The check in process was okay however, the lobby was filthy. There were dead bugs in the window seal and on the lobby floor. I mentioned it to the manager and the first desk agent only to be told that the houseman quit and everyone is pinching in trying to keep the hotel clean. My room… Ughh…as soon as you open the door you smell the mold. The carpets were damp and stained. The frame of the bathroom door was covered in rust! I mean seriously you couldn’t paint it at least? As I laid on the bed I started feeling something crawling on me. Well I jumped up and looked at the bed for a while and then I spotted some sort of black bug I tried to hit it but it jumped and I couldn’t find it anymore. And then either a new one showed up or it was the same one. Either way I grabbed my stuff and went downstairs to the front desk to ask for a new room. Soooo I get a new room. By now it’s almost midnight. Turn on the tv and it completely distorted with a horrible snowy picture. I called the front desk again. The agent came up with a manager who didn’t apologize at all. The manager told the agent to fix it. Well he did but he has to hit the side of the tv like it was made in the 60’s. He went on to say they are trying to change their cable. C’mon! Are you serious? Once again, no apology. No nothing. I tried switching hotels but Hixson is such a small town and there was no hotel better than this in the area. My suggestion… stay in downtown or somewhere where there is a variety of hotel chains. Not these rinky-​dink hotel chains. COUNTRY INN ON HWY 153 is FILTHY, NASTY, DISTURBING, DISGUSTING, and GROSS. How dare they charge anyone $ 99 to stay here. I wouldn’t pay $.99 to stay in this dump!

SOMETHING NEW!
This is the first time that we have stayed at a Country Inn but so far so good. It is easily located right off of the freeway. It is located away from the city for very close to lots of shopping and several eating options. Check in was a breeze and although they are full to capacity, all is very quiet. Our room is clean and comfortable and we have a generously sized bathroom.
The hotel has all of the amenities that we require, nice quiet room, business center, WIFI, fitness room and easy access to the freeway.
When we arrived they had some delightful little self-​serve cookies available and that is always a good move.
I look forward to a restful night and will provide additional information once our stay has come to an end.
Edited on 5÷3÷15
Now that we have been in the hotel for a couple of days, I can give more information:
This bed is incredible, comfy mattress and nice linens. I have gotten a good night’s sleep each night.
The shower head provides a full robust flow of water that gets as hot as you want it. I like a nice warm steamy shower.
Hotel has been quiet so you can actually take a nap at anytime without being disturbed. These black out drapes are pure magic!
My daughter will be visiting this area in the fall and I am already setting her up with this hotel. I like being away from the heart of the city because I absolutely love having so many services at my fingertips. Here is what you need to know: Everything you could possibly need is within two miles of this hotel: hospital, pharmacy, mall, library, a plethora of restaurants, great bakery, grocery stores, post office, park and so much more. I can’t wait to explore even more good stuff today.
Our one challenge was trying to find a breakfast restaurant in the immediate area. They only have a Waffle house down the road. I like a really nice breakfast and this is just not what I am looking for in a breakfast. The good news is that we stocked our fridge with some food options in case of an emergency. Winning!
5÷5÷15
Now that we are back home, I can truly say that we had an awesome stay at the country Inn. The only hiccup we experienced was our refrigerator. It was a bit aggressive and destroyed our fruit, even after we turned it down, it still froze items. On the other hand, it kept our water nice and cold.
This did not negatively affect my stay but I would have liked to see the inside stairs vacuumed and cleaned more frequently. I used them all the time so I really noticed them.
This is a smoke free hotel and they have done a nice job with moving the smoking area off to the side of the front door. However, it still manages to blow back in and be an issue if you entering or exiting the building. At times, you can smell it in the lobby and when you are entering or exiting the building, you don’t want to encounter the smoke. I understand not alienating smokers but I would suggest that they create a nice patio space out back so non-​smokers are not affected.
Overall, this was a very nice hotel, in a great location with great customer care. I would definitely stay here in the future and recommend it to others.
***Stayed her again during the weekend of Dec 4 – 6 2015 and had another great time. Would still award 5 stars as everything was perfect! Love the noon check-​out time and those self-​serve cookies!

We were visiting family in the area and found this on a hotel-​deal website. Good deal and the best hotel in Hixson by a long shot. Excellent front desk service. Bed was good. Place was new. Scope it out in the daytime since it is very hard to find in the dark behind the iHop!