Mr. Tire & Complete Auto Repair

Friendly service and EXCEPTIONALLY fast. Got there late in the afternoon and was afraid it’d take a while, but I was out by no more than 45 minutes. Fair price, quick service!

My husband went to Mr Tire because his father’s clutch got fixed there with no problems. There were delays with getting the car done. Then when my husband finally went to pick up his car, they told him that they fixed the problem (which was fine) in the transmission, and that when they went to replace the clutch (which was what we thought was the problem), the original clutch looked fine and that it had at least 1 – 2 years left in it. But since it was already out of the car, they went ahead and replaced it with a brand new clutch. They did this without asking us first and charged us for it. Not only that, but when my husband test drove it (with the owner, Moses, in the car with him), the clutch plate grinded really loudly. Moses kept looking out the window, pretending nothing was wrong. WHen asked about this problem, Moses asked the mechanic why it was grinding (Moses doesn’t even know his own business). The mechanic said that we never asked them to fix the plate, and that to do so, they’d need to take apart the transmission and charge 1700 dollars for it. A reputable place would never have used this kind of «protocol». THe original price quote was $ 500 for all this. They charged us $ 850, and then quoted 1700 for aligning the clutch plate properly (which they should’ve done when they replaced the clutch!). My husband was angry with their service and told them to fix something they should’ve done while replacing the clutch (re-​aligning the plate) — something they didn’t even ask us about. Moses threatened to call the cops. THis was the most horrible experience my huband and I have endured from a service business. My husband said he had never been ripped off before, and was livid about it. We will NEVER go here again, and will announce to the world about what a crook Moses is, especially claiming to be a God-​honoring Christian.