Drs. Girgis & Associates

Dr. Girgis is great! He has been doing this awhile and it shows during an exam. He immediately knows what the plan is for you and has a way of explaining it really concisely to make sure you understand where to go from there.
Making an appointment to see him is very easy, usually they can fit you in within a couple days. He has been running behind about 45 minutes each time for my appointment, but I think that is pretty standard at most doctor’s offices.

This office felt like an assembly line. I felt like the people were knowledgable, they probably are giving right diagnosis, but very little effort is made for the patient to understand or feel comfortable with doctor.

I do have to echo what I see from others here about the wait times. I spent a little over 2 hours total at the office, waiting about and hour after my appointment time to finally be in a room. HOWEVER, the doctor (Dr. Thomas) and everyone else on the staff in the office that I interacted with were fantastic. I don’t know about you, but when I go to the doctor I have the time blocked off anyway. Time waiting is pretty far down my list, in terms of how I’d judge the experience.
Because of that, I recommend this practice to anyone. Dr. Thomas addressed my concerns about my sleep issue with knowledge and confidence, which really put me at ease. He described the plan of attack and I was given a printout with this plan to bring home. Overall, I’m extremely happy I chose this doctor.

I stumbled into Dr. Girgis’ office a few hours after I was sent home surgery with Dr. McMahan. The surgery went perfectly, and was more conservative than expected. However, I was having some issues with bleeding, and I was not prepared for a 45min+ drive back into the city to Dr. McMahan’s office. I had never met Dr. Girgis before, he was not my doctor, he was simply doing an old friend a favor by seeing me, and I could not be more grateful. He saw me almost immediately, he was kind, patient, and reassuring. At first, my doctors and I thought this was a routine issue, just needing a little extra packing and a little vasoconstrictor. Unfortunately, despite his best and thorough attempts, the bleed continued. Eventually he was forced to call an ambulance and I was brought to the Hinsdale Adventist hospital.
As I laid there on a gurney in the ER with my boyfriend beside me, worried and somewhat afraid I was surprised to learn that Dr. McMahan was on his way, on his off time, from his home. He came and sat with me in the ER, and to my utter astonishment Dr. Girgis came as well. Two surgeons were there by my bedside to give me moral support and encouragement. They both patiently explained to me what was happening and how I was being treated, as well as my options in case medication was not sufficient to stop the bleeding. «This woman is a trooper,» he said to Dr. McMahan describing my composure during this whole affair. Soon, my ER doctor came in to inform me that Dr. Girgis has advocated on my behalf, contacted the hospital director, and got emergency entry clearance for Dr. McMahan for the Hinsdale Hospital Operating Room. Dr. Girgis was prepared to perform an additional surgery (as an admitting doctor) with Dr. McMahan present and advising. This was late on a Monday evening. These were two incredible, compassionate doctors fully prepared to give me the best possible treatment. Upon his departure, Dr. Girgis told me to keep him posted on my progress, because he sincerely cares for his patients.
I am not a regular patient so I can’t speak to the routines at this office. Perhaps Dr. Girgis does run a little late sometimes. I have no doubt it is because he is providing superb care for his patients. Perhaps he is taking a few extra minutes to reassure someone before their surgery, or perhaps comforting someone who is pain, answering someone who is confused about their medications, or perhaps he is treating someone who stumbled in bleeding uncontrollably. In any case, in my book, planning to spend a little extra time in the waiting room reading a magazine is well worth being the patient of a doctor who goes above and beyond the call of duty. I cannot recommend him enough.
An update: I will be posting a review of Dr. McMahan as well, he is a surgeon in Chicago proper. The bleed was the result of an undiagnosed bleeding disorder that did not register on the regular bloodwork, not the error of the surgeon. I have been referred to hematology. Those of you that this has worried, whatever I have is incredibly rare, and is the result/​complication of an underlying genetic disorder.

I’m giving this 2 stars because it doesn’t seem to matter when you schedule your appt, this doctor is perpetually late. It’s beyond insulting. My time is valuable too. Don’t bother coming here if you have a little one, you’ll be sitting in the waiting room for more than an hour at least. We went to see Dr. Girgis to get ear tubes in our toddler. He did a great job for the procedure as far as we are concerned. However, for the pre-​surgery appointments, to the surgery itself and after… loong waits. Apparently this is well known to those in the medical profession that he works with, as we all were waiting for Dr. Girgis to stroll in the morning of our son’s ear tube procedure, the anesthesiologist grumbled about his lateness too. As I type this, my husband is sitting in Dr. Girgis’s waiting room with our child who has blood coming out of his ear. He’s been waiting 90 minutes already. In addition, I will echo other sentiments that the billing is a mess. When we went to see the doctor last year, we were first taken to see an audiologist in his office to get a baseline hearing test done before meeting with Girgis. They attempted to charge us two separate $ 50 copays — one for Girgis, the other for his audiologist. It took months to resolve.
Edit: Just wanted to update the final wait time — 2 hours 30 minutes. We’ve since moved on to another doctor.

Dr. Girgis and his staff were great, the appointment was thorough and my questions and concerns were all answered and addressed. The wait time was very long-​about 2 hours to see the doctor. Other than the wait, the appointment and doctor were great. I think the staff should manage appointments better if the doctor frequently goes over time with his patients. Be prepared to wait when you visit.

I’ve been going for services for 35 years and have been completely satisfied with the knowledge of the doctors and the staff. I’m grateful!

I read reviews online and noticed a lot of people had commented that there might be long wait to get in to your appointment, but that it would be worth the wait. I did have to wait, but was very impressed with Dr. Girgis and his knowledge of his specialty that I left feeling that my issue was addressed and I was on my way to getting better. He is very kind and explains things so they’re easy to understand. I am going back and though I may have to wait, I know I will get the best treatment and am in good hands. The front office staff is excellent and helpful and had explained that it is a very busy practice. I can see why! I’m so grateful I found this wonderful doctor and look forward to going back!

The office staff, nurse and Dr. Girgis were all amazing! The only reason I’m not giving 5 stars is I waited 40 minutes after my scheduled appointment time to be seen and was at the office for almost 3 hours for an initial consult.

I have had all great experiences with Dr. Thomas! He has been life changing for me and helping diagnose some issues I’ve had with my ears for years. I recommend him to anyone I talk to that needs an ENT doctor!

Dr. Girgis was on time, attentive, clear, caring and followed up personally with a call regarding my test results. What more could one ask for in a physician?

Dr. Girgis is an amazing doctor. He performed a sinus surgery on me and results are great. His bedside manners are the best. However his billing department is incompetent. I went for a pre-​op visit and ended up paying about 400 dollars just because his nurse is out of network. The tricky part is that Dr. Girgis is on the network and I was going to see him and not his nurse so I was surprised when the bill come in. After 4 month of talking to the billing department I gave up. Operation went great however I was billed for a lot of extras that were billed as out of network as well (like socks you wear when going on to surgery). So beware. Doctor may be in the network, his stuff might or might be and the equipment he uses during the surgery might be in the network or might be not. You never know.

The office came recommended from a family friend who knew a former employee and it did not disappoint. I had a wonderful experience with Dr. Thomas, so much so that I decided to have him do my surgery even though I currently live in RI (have family in Chicago). He was willing to accelerate my appts, CT scan, and CT review given my tight timeline. The surgery seemed to go great, I had no pain after 5 days and am breathing much better. What made a big difference to me was the personal touch he put on the surgery: he talked to me right before the surgery, talked to me right after I woke up, called me the day after to check in, and gave me his cellphone number in case I felt that I needed his consultation. I definitely recommend.
Most impressive to me was Dr. Thomas’ honesty. He told me immediately after the surgery that he was surprised by a few things during the surgery (he detailed what, exactly), but that everything turned out well. Separately, during one of my initial appointments he had the office staff refund my co-​pay and bill for one of my visits because he thought it was too minor of an appointment to be billed for. That was the integrity indicator that caused me to decide on him as my doctor. And I would again.
The Hinsdale office was also very nicely decorated and maintained. Plus, they played relaxing music which helped take away the edge from my significant nerves.

When I felt I had no where else to turn. I contacted Dr. Girgis office. That is when Triss answered the call. I was in so much pain and just really could not explain what I was feeling. Triss was so understanding and made an appointment for me the same day! My husband took me to the office and all the staff at the the front desk and the nurses were helpful and empathetic to how I was feeling. This continued on to Dr. Girgis he knew and showed me that he really cared about what I am going through. He explained everything thoroughly about what he was doing and what he will be doing to make me feel better. Tanika explained all of the follow up and prescription information that I needed and let me know if I needed anything they were just a phone call away. I am glad that I made the choice to contact the Dr. Girgis and his helpful and professional staff. Thank you from the bottom of my heart!!!

Dr Girgis is the epitome of professional and an expert in his field of ENT. He is also warm, kind, smart and has an excellent bedside manner. I would say that Dr. Girgis gives his patients 110%. He listens and spends time with his patients. I am very grateful to have Dr. Girgis as my Doctor.

Can’t complain about their medical care, however they are very over priced and their billing department is not he best! Went in almost one year ago and paid my usual copay. Three months later I got a bill for $ 100 which I paid right away thinking that was the end of it. Yesterday I got a call from their billing department stating that I owe them $ 155 and that it would be going to collection if not paid in a week. What kind of business is this? I never received a second statement and on my previous statement it didn’t specify that i would be responsible for more than the $ 100 I paid! Conclusion: I ended up paying over $ 300 for one office visit to see a Nurse because there was no Doctor on staff. I’ll be taking my business elsewhere

One of the best ear, nose and throat doctors I’ve ever been to. I am happy to say that my sinus issues have finally disappeared. He diagnosed me, treated me and 2 weeks later I’ve never felt better. Thank you Dr. Girgis.

Going to any doctor is not fun because you are not feeling good, but this office and staff will make you at ease.
I met Dr. Samuel Girgis is a very good doctor and he listens to you before he makes any suggestions. I went here do some trouble with a sinus infection and I was very happy with this choice of doctor. Dr. Girgis is EZ to talk with and he is very concern with all their patients. His staff members all deserve a big high-​five too, as they all know their stuff.
When I was there I talked about ringing in the ears and was treated to a complete hearing test in their isolation chamber. All the associates I had contact with are all very PROFESSIONAL and will go here if I have further trouble.
Thank you all again and it was a pleasure to meet you all.

I just had sinus surgery in May with wonderful results, unfortunately I did not have the same wonderful experience with his staff and billing.
I have a very high deductible and was meticulous when I asked how much I could expect to billed for the doctor’s surgical services, as I have a budget like most people and would be paying large percentage myself. I had the surgery in May, paid the bill in June and it though it was slightly higher than expected — about a $ 100 more — I was satisfied.
Now in November I just received an additional bill for DOUBLE the original estimate! When I called to ask for some consideration and to inquire how the cost were now double what I expected, I was told that I signed a document which stated that I knew that there would be additional post surgery costs. The women with whom I spoke was very rude and essentially called me a liar. I would have never agreed to the surgery had I known they would be charging me $ 1500 each of four 10 minute post surgery appointments. I cannot understand how the staff would think it is at all acceptable to charge me $ 900 more than they were supposed to. I would have appreciated any offer to reduce the additional amount, but NONE was offered.
Most upsetting is that even though I really like Dr. Girgis and think he is a great physician — I will no longer be a patient — even after 15 years.

The past six months have been pretty awful for me, during that time I had been sleeping for three hours or less a night. Lack of sleep and a long work day in a new high stress job had created other problems such as anxiety and panic attacks. I went to the ER with breathing problems a few times during the six month period and all that was diagnosed was anxiety. As a recommendation from my primary care physician I was referred to Dr. Samuel Girgis an ENT specialist.
After months of health problems I was finally diagnosed with obstructive sleep apenea, as well as a deviated septum, enlarged tonsils and adenoids.
The experience I have had was a very pleasant one with Dr. Girgis and his associates. The nursing staff were very professional and friendly and asked very specific pre-​screening questions. I had a few sleep studies performed at the time and the staff at the sleep center were excellent and made me feel very relaxed and comfortable. After I was unable to adjust to sleeping with a CPAP machine, the next step in treatment would be surgery to fix my deviated septum and remove my tonsils and adenoids that were enlarged. Dr. Girgis walked me through the procedure step by step a week before surgery as well as explain any possible complications that could arise.
The day of the Surgery came and everything went smoothly, everyone at Hinsdale surgical center were very welcoming and friendly which eased my nerves about having my first surgery. Everything was re explained once I arrived at the surgical center, and followed up with appointments with the anesthetist, surgical nurse, anesthesiologist and finally Dr. Girgis once more before heading into surgery. The entire surgery process and post evaluation was almost pain free as the staff kept a very close watch on me while i was still recovering.
During the recovery process I had some problems with the pain medication and I was quickly able to get in contact with Dr. Girgis with the help of nurse Lynn even after office hours were already over. I was very grateful that the staff went so far to help me and prescribe me a new pain medication that worked perfectly.
It is now a month after my surgery and I have had no complications and had a very speedy recovery with the thorough instructions provided by the nursing staff and Dr. Girgis. It feels like I am sleeping for the first time in years and I am amazed at how much more energy I have from finally being able to get a full nights rest.
My other health problems have cleared up as well and were all related to one complication that Dr. Girgis was able to identify, diagnose and treat. I will be recommending friends and family in the future to seek out Dr. Girgis if they are in need of an ENT specialist.