Framing Concepts

I agree with the first reviewer. However, the owner is very discourteous and disrespectful. No thank you! There are other shops which are much friendlier and treat customers and the public with courtesy and respectfulness.

In the past, all of my framing work has been through Aisling Gallery. For whatever reason, I decided to give Framing Concepts a shot this time. Unfortunately, I never got a chance to see what kind of work they do here, because the prices that were quoted were so astronomical.
I brought in a couple of pieces to be framed and the young man who was helping me, while very nice, did not inspire confidence. He was fairly rough around the edges, covered in ink, didn’t seem to know his stuff when it came to offering advice, and he seemed to be winging it.
Nevertheless, I was willing to give them a try. I picked out the frames and mattes I wanted, but when he quoted the price, I felt like I was on a hidden camera show. When I told him that the prices seemed extremely high, he said he could knock off 15%. When I said it still seemed excessive, he said he could do a 20% discount, but any further and he would lose his job.
Even at a 20% discount, the price was absurd. Moreover, I felt like I was being taken advantage of because I had told him my address before the price quote. If I’d said I was from a less expensive zip code, would the discounted price have been offered first? Give me your best price first! Otherwise, you just look like you’re ripping people off. It’s very clear that they are using their Hingham Square location as a reason to massively inflate the prices.
There is a happy ending, however. I took my stuff to Aisling Gallery, and was helped by a very capable staff member. The finished pieces look spectacular, and they did it for 50% (actually, a hair below 50%) of what Framing Concepts wanted, even with their «discount.»
The take home message is clear. Aisling Gallery is the only place I will ever go to now.