Chili’s

This place is nasty!!! Been here twice the first time they didn’t have what we wanted to eat and now today got the ribs and they were super DRY! Tasted like freaking cardboard Won’t be going here AGAIN!

This has to be the worst chain chilies I have ever eaten at! The host seated us right away (that was the only positive) then it room 15 minutes for a server to come great us. While waiting another server was just looking around and eating maybe she was on break? I’m not sure. So when the server finally decided to come see if we have been helped my husband and I were just so frustrated we decided to just order while she was at our table the first time. Cause who knows maybe it would have been another 20 minutes. 30 minutes goes by our food comes out like warm at best it was disgusting. After this poor service I will not come to the one in Hinesville again. Hopefully the pooler location will be better. It’s so hard to go out to eat in Hinesville and get decent food here. Save your money it seems to be you have to drive farther to get good food.

Took my family out to eat lunch on sunday. Let’s say that I have been to chills but this one was an imposter. the serves was ok but when you have to find your waiter to place your order it might be a problem. And that’s how the rest of the time went. Don’t even think she came back to check on me but oh well last time here

Are these people serious here!!!
Disgusting food and even worse service, the staff is horrible long waits for cold food. I saw young staff members bringing their own food out and eating and playing on their phones and ignoring the customers. I saw girls playing with their hair then going over to tables and touching things… NASTY!!! to be honest I’m not sure how they are still in business.

My husband and I wasn’t Chili’s for the 2 for $ 20. The food is OK. Good for eating out on a budget.

It’s about what you’d expect. Its a chain, so stuff defnitely aint fresh, but thats to be expected at this place and others. come with good expectations and youll be fine n dandy

Pros and Cons with this place. The waitress was kind and checked in a good amount. The food though was kind of a down side. I ordered the margarita chicken Tex mex bowl and it was sort of watery and not very good. It was disappointing for sure. The chocolate milk we ordered for a kids meal wasn’t stirred both times they brought it. Seemed like some people sitting in front of us found their meal gross too. Not sure I’ll come back for a meal.

If I could give this place no stars I would.
1. We watched a waiter wipe is face, his nose, his hair, sneeze into his HAND over and over and even called it to managers attention and we STILL saw him do this and proceed to serve people food without washing his hands! Disgusting !
2. My order was wrong, had to send it back.
3. Food took an ungodly amount of time to get to our table
4. When my friend finally got her food it was COLD! She got tacos and the tortilla was CRUSTY, the avocado was BROWN and the shrimp was COLD. It was so disgusting she didn’t want any food after that.
5. My other friend has floating particles in his water.
6. The only reason for the star is the waitress was nice during the whole ordeal. This restaurant is disgusting and I would NEVER set foot in there again. Consider yourself warned !!!

This place is garbage and I have no idea why we’ve kept giving them chances. Last time I was here there was LITERALLY a dead bug in my drink and the service has progressively gotten worse and worse. Today we ordered an appetizer that never came out, when we asked about it a completely uninvolved waitress came over and gave us attitude about it. My country fried steak gravy was… Something very un gravy like. They reworked the gravy and sent me some less watery gravy on the side but when you add flour to gravy that’s already hot it just sort of creates big balls of flour… So it tasted very much like warm flour. Valid attempt to correct the issue but it wasn’t quite delish. The manager was very nice, and our waitress was polite, but apologizing after the fact doesn’t make all the problems this place has worth coming back. They gave us a $ 5 chili buck for our next visit. Again the manager was very nice but too little too late. This place has been falling apart service wise for awhile. Another notable character along our chili adventure was the waiter who brought our food out. He was also very polite and incredibly understanding of my friends frustration with the lack of appetizer appearance… Since my friend got a little heated initially.

My husband and I have been here several times. It’s your typical Chili’s. The service is hit or miss. We like to go here on the weekend between government pay days because the restaurant is slower and we get much better service. If it is close to pay day I would advise people to stay away from here because the service will be horrible and your food will come out slow and cold.
With that being said we have always enjoyed our food here. Good chips and salsa, margaritas, fajitas, quesadillas, and we love their light and fit menu. We have a few favorite servers who we will request to sit in their section and they always take care of us. We will keep coming back in between pay days for their 2 for $ 20 special.

Avoid this location unless you are only going for drinks, or if you are planning on going to sit at the bar. The waitstaff has no problem displaying their poor attitudes and make no attempt to do anything more than the absolute minimum. I have visited this location several times a year for the last 15 years and each time I leave shaking my head in disgust. The only reason I keep coming back is the fact that I am in the area a month at a time & there are just too few restaurants to avoid it entirely. The last visit, they spilled drinks on several of our party members and didn’t seem to really care since their lackluster «oops, sorry» were accompanied with just a few napkins and we had to ask for replacement drinks. When we left there was still glass & liquid covering the floor even though plenty of staff came by & commented on it. Several of our orders were incorrect & by the time we got them, we just boxed them up & took them home because everyone else was finished by then. The bar is the only reason to visit. Go somewhere else to eat !

Horrible. We came in 45 mins before closing and this asshole waitress pouted the whole time. This is life, honey. We left after 30 mins and that’s including the time it took to cook our food. She ruined what was supposed to be romantic. All the servers, the hostess and the bartender had crappy attitudes. Every time someone came in you could see them all clucking like hens. If you don’t want to serve, don’t become a server

Stood at the door for 20 minutes and could count 6 open tables while I was standing there. Finally got seated then of course I see a good 5 – 6 more tables open on my way to my seat.
Waitress was nice. Cook sucked. Ordered a Medium steak and it was fully done. So after 30 minute wait to be seated I just didn’t complain because I was hungry and didn’t want to wait any longer and the waitress was nice. Didn’t want to give her a worse night then she is already having working in this shabby place. Unfortunately there is not much to choose from in town but I do recommend to try somewhere else

Visited this Chili’s on a whim b/​c I was craving their tacos. Ended up attempting to park into a tight space (in a VERY dark, unsafe parking lot…) next to a guy driving his precious Corvette. He also decided to double park in their Chili’s to-​go spots, so yeah… Merry Christmas? Jerk.
Anyways, the food was decent but was cold upon delivery. My molten, fudgy dessert was cold. Well, at least the drinks were cold and the waitress was friendly! LOL!

Just has take out spent way to much for cold food. We where not pleased at all with the quality always seems you get smaller portions with same price when you take out from here.

Nothing special about this location just average does have a full bar and is kid friendly people are nice

Usually when you step into a Chili’s, you know exactly what to expect; this branch of the ubiquitous chain fits almost neatly into the mold; the tables, menus, general layout and assorted table displays call to mind anywhere-​America Chili’s. The only thing that seemed a bit out of place, is that it seemed a bit sparse on the wall décor compared to the norm. That, and it was near empty at 5:30 PM on a Monday.
We were promptly greeted and seated, and our server quickly came to take our drink and appetizer order.
Drinks arrived rapidly, and the food arrived in good time. it was hot, tasted good and our orders were all correct.
The server (whose name I did not catch) was attentive, without being overly solicitous, and we lacked for nothing.
This restaurant is equipped with the table-​side tablets that allow you to order additional items, drinks or pay your bill, and we used it to pay our bill once we were wrapping up our meal, which greatly sped us on our way.
Around 6:15 PM, when we were leaving the mostly empty restaurant had filled to about half-​full, and appeared to be in the opening stages of becoming truly busy, so I’d recommend that diners perhaps opt for an early supper.
There were absolutely no issues, but also nothing stood out as spectacular, and I easily say my family and I will be back from time to time to experience the comfort of a known quantity.

The only thing this Chilis is good for in my opinion is going to the bar and having drinks! I will NEVER eat at this one again. After several times eating there I’ve came to terms they don’t give a crap about there customers or the quality of food they put out. For a prime example I ordered a burger… asked for it to be cooked medium rare. Mine was bloody and medium RAW! Of course I couldn’t eat it. The manager finally came to my table and asked how things were I mentioned my burger and my BFs ribs being horrible. He shrugged us off and walk away! Didn’t offer a new one, or to give us any money back. That’s just one incidence, there are several more! Horrible place in general!!! Disappointment!

Need to really change up the ribs. They are not tender but the manager is awesome thanks Ashley.

If I could give Chili’s of Hinesville negative stars, I would. I was extremely dissappointed in the horrendous service I received this evening.
I came to Chili’s for a delicious meal to celebrate my birthday. After being informed that the staff «never sings for birthdays» I settled for the promise of ice cream to follow my meal.
Unfortunately, this was a hastily made promise as I never received any ice cream. My waitress was infatuated with her male customers seated next to us and did not make time to bring me ice cream or even refill my drink.
After begging the hostess to get my check, I was finally able to pay and end a disappointing evening. If you are looking for great service or even food, you best look somewhere else.