So my husband got an employee rate meaning we paid less cause he works at an affiliated hotel. We’ve stayed at many Hampton inn. I’m very disappointed with the quality of service. The agents were rude and the roach in my room really didn’t help. Hair in the shower that did not belong to me. I have red hair, it was black … We called and informed that there was roaches and the lady moved our room to the furthest room on the other side of the hotel. I was displeased with the rooms. The housekeeper didn’t know any English and my husband had a hard time communicating. Luckily I knew spanish, if not we’d be screwed. Upon day of checkout At 10 am someone banged on our door and then came in saying«oh you’re still here?» I proceeded to say something smart but my husband took over and said they told him checkout was at 11am the lady left but left the lock on the door to access the room. I work in the hotel business and I’ve never done or seen what I did at this hotel. I will NOT be coming back.
Glen C.
Classificação do local: 5 Sumter, SC
Great room, great rate, great location. This former Quality Inn is now in good hands. Ask for room #146 it’s a suite. Enjoy your stay on Hilton Head Island. John & Mary could not have been more accommodating and hospitable.
Anna S.
Classificação do local: 5 Marietta, GA
Great place. Very clean and pleasant. Great lobby. They always have fresh coffee and tea. Breakfast is generous and very good. Staff are very pleasant and sweet. Beds are very comfortable and have very clean and new bedding. Pool area is great. Location is very good and close to everything. Fridge and coffee maker in room. We will be back. Loved it. Afternoon cookies and popcorn was so cute.
Rosemary P.
Classificação do local: 5 Henrico, VA
Excellent place to stay. The room is clean and comfortable. Nice to have the breakfast area available, too. The staff is friendly — always smiling and asking if they can help in any way. Convenient location. Good value for the price. I would stay here again, and I recommend it!
Tim G.
Classificação do local: 4 Franklin, TN
Comfortable beds. Great service and clean. Breakfast a bit lacking. We will be back next year.
Karyn B.
Classificação do local: 5 Durham, NC
This is where we have been staying the past few years after poor experiences in other well know hotel chains. Our trips are usually just on the weekend to visit my great aunt who lives on the island so we usually aren’t accessing beaches but it is very convenient to shops and dining. The beds are comfy and renovations were done within the last year and we enjoy the continental breakfast so it’s one less meal to eat out for!
Phil C.
Classificação do local: 3 Boston, MA
The room I received was clean, orderly and fairly spacious. There’s a partial wall between the bed and the suite area. Having the fridge and microwave was convenient. The free wifi worked sporatically. I was a little concerned while booking at this hotel, since it is near the airport. However, when I realized that just one prop plane from USAirways comes infrequently during the day, I was confident that it wouldn’t be noisy. Unfortunately, the noise issues were from the fact that the guest room walls were really thin. You could hear conversations easily. Plus you can hear doors slam during to the weight of the doors combined with the thin walls. The service was very good though. The concierge was polite and accommodating. I tried accessing the fitness room with my keycard, and when I told him about the problem, he immediately had someone come and fix the situation. I didn’t get much from the complimentary breakfast(just some juice), but it looked pretty good. It was a nice touch to have coffee/tea and cookies throughout the day. I was in town for a wedding, so I didn’t need to have the beach nearby. However, if you do need the sand, you might want to try somewhere else.
Vincent V.
Classificação do local: 3 Atlanta, GA
Pretty middle of the road for a Hampton Inn, without anything to really distinguish it from any other I’ve stayed in. This Hampton Inn is next to the island’s small airport and right off of Highway 278, so it’s very convenient. It’s not in the league of the resort hotels on the island, and it’s nowhere near the ocean… but, it costs a lot less than staying at the resort/golf hotels. My one complaint about this hotel is the thin walls/heavy doors combination. The doors to the rooms were heavy and would slam loudly if you weren’t careful. Any time someone’s door shut on our floor, it felt like the whole building was shaking. If you’re a light sleeper like me, it gets pretty irritating.