Transmission Technology

I had an appointment set first thing in the morning. Got there a little early and proceeded to wait over four hours for the head tech to come in. He comes lolly gagging in with out a care in the world, looking like he’s been partying the night before, finally looks at my car for fifteen minutes then charges me the ridiculous diagnosis fee. The shop in kona has a good reputation, I would choose that one!

Gave us straight answers and were very helpful. They couldn’t do the work and even helped me deal with the dealership! We have 2 other vehicles that will be headed there in the future. Thanks for all the help.

They have no integrity. It was so disappointing because when we first brought the car down they were so nice and seemed to care. But we ended up towing our car in and towing our car out. When we talked to the owner about our grievance he promised to take care of us. When we went down to the shop to receive what he promised he went back on his word and ignored what he said he was going to do. They have admitted that they did not know what was wrong with our car and «tried» to fix it. All we left with was a large bill and a car that still did not work. Thankfully we towed the car somewhere else and it was fixed and is still running great. DO NOT TAKE YOUR CAR THERE.

BEST. TRANSMISSION. SHOP. EVER.
And better than any mainland transmission shop I’ve ever used.
my mechanic recommended this place and sure enough i had a great experience here.
Bryson’s customer service was friggin’ impressive — really superb all the way from my first phone call all the way through giving us back our car.
my car is a 1994 with about 275,000 miles on it— so when the tranny started malfunctioning I figured the whole car was just done — - but my mechanic encouraged me to take it to Trans Tech— sure enough they diagnosed it to be a repairable electrical issue and $ 439 later I had my crappy old car back running better than ever. It hasn’t been shifting this well for a LONG time.
Damn, I was kind of looking forward to getting another car, oh well, LOL.
It’s $ 98 to diagnose your transmission… but if you actually have them do the repairs then they don’t charge you the diagnostic fee, just the repair.