Sears Auto Center

Hilo, Estados Unidos

1

Fechado agora

6 avaliações

Contatos

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Telefone
+1 808-981-4095
Site:
searsauto.com
Endereço:
111 E Puainako St, Hilo, HI, 96720
Categorias:
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Hoje

Hoje 7:00 – 18:00
Fechado agora
Horário local (Hilo) 21:34 quarta-feira, 18 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 18:00
terça-feira 7:00 – 18:00
quarta-feira 7:00 – 18:00
quinta-feira 7:00 – 18:00
sexta-feira 7:00 – 18:00
sábado 7:00 – 18:00
domingo 10:00 – 17:00

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6 avaliações para Sears Auto Center

Não exige registro
Classificação do local: 1
Los Angeles, CA
Some months back I took my car into this location for an oil change. Picked it up, drove it home. No mention of found issues was made but I guess I should have read the notes. A week or two later the oil light goes on in my car, and I realize the oil is leaking! I add a quart then take it to Lex Brodies this time since that made me feel uneasy about Sears. They confirm the leak, but say it’s a very easy fix, that parts of the filter just hadn’t been reassembled properly and it doesn’t cost all too much. When I get home, I look at the notes from Sears and sure enough there is a note about a leak and a recommendation to replace a much more expensive sounding part. Honestly, it looked like a setup for some BS. I loved the convenience of the location but can’t see myself returning now.
Classificação do local: 1
Kaneohe, HI
Go to Lex Brodie’s on Wiwoole Street.
I came here to take a screw out of my tire first thing in the morning. They said it would take 4 – 5 hours. Yes, hours. You heard it right, hours. To plug a tire. 4 – 5 hours to plug a tire. There was one other person there. I called Lex Brodie’s and they said to come on down. Once I got to Lex Brodie’s, they had 4 cars being worked on, 2 people ahead of me, and they said it would be done in less than an hour. And they charged me $ 5 less than Sears.
Classificação do local: 1
Oak Forest, IL
I would give zero stars if I could. I scheduled an APPOINTMENT for 8’clock am and I guess nobody knows what an appointment is because my car wasn’t serviced until after the walk ins. I even had to wait in line for 43 minutes when I got there at my APPOINTMENT time of 8’clock. So I didn’t get to turn over the keys until 8:43am because there’s only one person working. Unbelievable.
Classificação do local: 1
Hilo, HI
Took my vehicle in for alignment, a couple days later there was a noise from the front end, i looked over the front end and noticed the alignment adjusting bolts were loose. So i called sears and they said that a loose camber adjusting bolt would not cause my noise! I told him that I can see the whole arm moving because of the loose bolt. He said to bring in my car. When i got there I waited for 20 minutes to speak to the manager and He never came out. One of the customer service people came up to me and said that she will remind the Manager that I was waiting and still the manager never even came out. What bad customer service & care. I will never go back there again
Classificação do local: 1
Keaau, HI
So we took my car too sears too change all 4 tires… an so they did jus that. We drove home that day an my car started BOUNCING like a ball. So I was like. WTF. I called them the next day, an come to find out they said it wasn’t
ok they balanced it, again my car started being a bouncing ball AGAIN, after about 3 times of taking my car back they found out it wasn’t the balancing it was a defected tire. An here’s how STUPID THEY ARE… they put the defected tire on the back an told us too test drive our car too see if it was still bouncing. An we was like yea it is… so the tech goes OH YEA YOUR TIRE IS DEFECTED. so we was like what if we said it was fine SEARS WOULDVE LEFT THE DEFECTIVE TIRE ON AN LET OUR FAMILY RIDE AROUND IN AN UNSAFE CAR… WE HAVE INNOCENT LIFES IN OUR CAR THAT IS 2 years old an 5 months old. Does it seem like they cared. I say.
F*** SEARS
Classificação do local: 1
Hawaii, HI
Is customer service dead? I tried to call for an appointment today. First the pleasant lady tells me to call back in 10 minutes after she is done with her customer. Okay, fine. I call back later on and she puts me on hold before I can even make an appointment, leaves me hanging on forever until I hang up. Also when I have gone in the past, they keep you waiting forever and I see unprofessional behavior there. No wonder Sears is doing so poorly.