Reigning Cats & Dogs

We bring our 2 dogs here. One very large boned English Bulldog and a barky Boston! The staff is so friendly and caring to our dogs. Wouldn’t go anywhere else!

My 10 month old Aussie puppy is a bit quirky to say the least. He acts like bath water is a monster trying to eat him and forget the blow dryer! But when he leaves Reigning Cats and Dogs he is always clean and looking handsome. I also like getting an honest report of his behavior instead of some blanket oh he was good statement. If I didn’t know he did all of these things for the professionals I would think he is just being bratty for mommy!

My lab is 14 yrs old and I have never taken her anywhere else to be groomed. She always looks wonderful and smells terrific. The most comforting thing for me, is that she is never afraid to go, and comes out looking like she had a relaxing day at the spa! I can’t say enough great things about this groomer!

I Really wanted this place to be my go to groomer. It’s 1 block away from where I live and have had good references as well. Didn’t turn out to be like that. I took my 3 month old Maltese puppy to them for a traditional haircut. My room mate dropped her off in the morning and was told she would be ready in the early afternoon. When she was picked up by my room mate, the news was bad. The poor puppy looked like she was given a cut by an out of control razor. There were bald spots, uneven cuts, and just overall looked terrible. I can’t wait for her to grow all her hair back and give her a proper cut.
I tried calling them on multiple occasions to get answers and of the 3 times I called, on one call a young lady said to me to call back the next day which I did to no avail. The other 2 times I left my phone number so that I can receive a call back. Nothing never heard from anyone. I am not in the habit of leaving bad reviews because they are a local business to me and I like to support local businesses. But the service here on both quality of work and communication was poor. Will never visit again.

This place was referred by my vet 6 years ago and I refer them to others all the time.
One of my dogs is very aggressive (doesn’t take kindly to having others in his personal space) and the people here seem to be the only ones that he’ll instantly submit to (they never even knew he was aggressive). They are really nice, efficient, flexible and knowledgeable. Sure, as the day gets started it might not be so «clean» that you can eat off the floor but seriously… it’s a grooming facility that has several stations going at once! Besides, I would much rather have them care and focus on my animals when he’s there than worrying about if there’s fur all over the place. If you see the place before/​after hours (which I have), you’ll notice it’s as very clean (no dust, no fur, no dirt).
Being that I’ve been going here for so long I know this… They have tremendous love for animals (they volunteer for rescues), care for customer animals (immediately greeting the animal the moment they walk in with love/​hugs/​kisses, allow my aggressive dog to pick his own waiting cage so he’s comfortable, and they don’t stick them in a «dryer» with blasting heat — instead they have a person standing there with a blow dryer to make sure they don’t overheat), they respect customers (never rush them out, always return calls, answer all questions, cut/​fix/​adjust according to the individual preference, allowing them to look around and even watch from the appropriate areas), and they’re organized (even when I first started going, they knew who we were the moment we walked in — based on the time of our appointment of course — and had our paperwork ready so we weren’t just standing there).
P. S. My opinion may seem biased but I have tried 2 other places (because of my own personal schedule) but I keep going back because no one has been able to compare overall!

I was not satisfied with treatment of animals, customers, cleanliness, or organization. I would sooner learn grooming on my own.