Center For Medical Imaging

Been here on different occasions for different situations and from the moment I walk in, with the tech and walk out EVERYONE is always pleasant.
Thx you and plz continue:)
Kudos to your interest in amazing and fabulous patient care.

My experience here was quick and wonderful! Everyone at the front desk is very friendly and super professional as well as very helpful. The tech that came back to get me for my x-​ray, she was also very friendly and warm and wonderful. I was able to get in and out very quickly before my doctors appointment at the surgery center next door. They also provided me with a CD copy of my x-​rays to keep in my files as I moved forward to keep an eye on my break and the progress of it’s healing.

I assume the bad reviews about this place result from a few bad employees. My experience today was quite positive. From a bright, cheerful welcome (from Savannah) at the front desk, to the sweet woman (Janae?) who brought me my barium «cocktail», to the CT Techs (Jules and Norma) who were thoroughly pleasant, compassionate, and friendly… I was treated with great care. Thank you!

I’ve been here several times and never received such a cold, no responsive, and blah customer service. Jackie when working at the front desk, it would be great if you smiled and greeted the individuals. Answering the telephone while you have a patient at your counter can be done with a simple please excuse me while I take this call. And then placing the caller on hold. Or even asking me to have a sit seeing how it took more than 5 minutes to check me in. Not to mention you never made eye contact with me until you handed my insurance card and photo ID back. Obviously we are here to get some type of imaging done, some people may be nervous and scared, so a warm welcome from the front desk would really be great.
I am glad to know you do however treat and respond to your coworkers in a nice and professional way.
Now let’s take a brief moment to review the tech who assisted me. If I ever treated, touched, or talked to patient as you did me, I hope someone would have enough sense to say it speak and understand English. Thank you for changing your demeanor after I asked you to speak to me as an adult.
I’m sure with it being early in the morning (9am), you have a long day ahead of you. But if you both just try to enjoy your job, be kind to the patients, and think about something that makes you happy, your day will go by smoother.
Customer service is one of the hardest occupations to have. But if you are going to be a representative for ANY establishment, PLEASE remember your attitude can make a patients experience great or horrible. Unfortunately my experience was not great today. I do hope both ladies have a great day and find something to smile about. If not maybe think of a different position at this office.