24 Hour Fitness

(Note, this review may update in the future once I start going to the place more often) Ignore all of the past negative reviews of this location and listen to mine. I went inside today for the first time to have a tour around the place. I recently canceled my membership to Planet Fitness and I wanted to give 24 Hour Fitness a try. Upon entering the building, I was greeted by a lady at the front desk. She was a little unprofessional, but managed to point to the right direction on how to get a tour.
Once a the tour was setup, a gentleman by the name Rick acted as my tour guide. He was very nice and explained everything very thoroughly with great real life examples. We went to each area of the gym and it seemed very nice. A lot more spacious than Planet Fitness. However, as I walked around more and more, it didn’t have the home feeling that Planet Fitness had (this will likely change as I spend more time here). Something that Planet Fitness offers in terms of «home feeling» that 24 Hour Fitness doesn’t have is the homey environment. Planet Fitness has their own branding, their own motto, and their own quotes that are displayed everywhere. They even do monthly free pizzas and bagels and they have two buckets of Tootsie Roll to grab on your way out of the gym! Meanwhile… 24 Hour Fitness gives you the corporate feeling upon stepping foot inside. There’s also the vague smell of the swimming pool too.
Okay, I sort of gotten off track in that last paragraph, let’s start where we left off at. Once the tour was done, Rick started to ask me about what membership I wanted and etc. He was very nice and helpful, I like that staff members like him. Rick gave me a 5-​day trial to let me decide and I’ve already decided that I’ll be getting a 2-​year membership to 24 Hour Fitness because of their great service and the things they offer.
I’ll be sure to update this review in the near future once I start coming here more often. This review is just my first impression of what the gym looks and feels like so far. If anybody has a question about the gym at this specific location, contact them and I’m sure they’d be happy to help.

A decent gym to get in and get out. Mens locker room has a feel and smell of not being the cleanest. Showers are below average and sometimes you need to wait to get one. Machines are a bit outdated but satisfactory. It’s OK.

Not the cleanest place, we as customers had to wipe the machines down before we used them, and broken down machines that seem to take awhile to fix. Some of the staff are great, others not so. Greeters don’t want to give you the time of day most days. The other customers were great, some of them offered more advice for the machines and weights than the staff did. I cancelled awhile back and still don’t plan on going back.

This gym has been getting worse and worse pertaining to the cleanliness and operational safety of the machines. Many of the machines and equipment are covered in dust, grime, and filth. I’m here virtually daily and it often takes many days for spills or grime to be cleaned. When I report broken machines or equipment in disrepair the staff doesn’t seem to care and equipment isn’t fixed for weeks. This is easily the dirtiest 24 Hour Fitness I’ve been to. I wish this wasn’t the closest to my house. Time to make a farther drive to someplace else.

Trainers are really good

This gym is filthy. No one seems to care that the basketball court is covered in dust. There is literally inches of dust accumulated on the equipment. When the equipment or some of the facilities are broken it takes weeks to get fixed. I guess since this isn’t one of there super sports they don’t care. I have been a member for about 8 years and I have never seen this gym so bad.

I’ve been a 24 member for 10 years now.
This gym has been getting worse by the day.
There’s always broken equipment. Bathrooms are always a mess. No one ever puts the weights away, .
Most annoying is the employees/​trainers.
They are using the gym as a cross fit place for themselves!
LIKE TODAY, I OBSERVED SIX EMPLOYEES TRAINING CROSS FIT, RUNNING BACK AND FORTH OCCUPYING FOUR LIFTING EQUIPMENT AND TWO TREADMILL’S. THIS GYM SUCKS!

I live between this location and watson. Treadmill area has alot of machines but a few newer ones. There are 3 different types of treadmills here, weird. New, old, and super old. Above the treadmills are huge huge fans, which helps circulate air. Huge bball courts. Largest of all the beav locations. Lifting machines lack some leg machines tho. If its leg day, i head to watson.

I purchased just one month while the aquatic center was closed for maintenance thinking I could go in at night on my break (I work graveyard shift) I only swim laps and so access to the locker room is important for changing and showering. They have posted that there will be a male janitorial staff cleaning the locker room from 1 am to 2 am but I can tell you from experience he will be in there anywhere from 2 to 4 as well and extremely rude if you need to use the facilities. I have complained but nothing is done. Also the spa & pool area are not very stellar either, and the spa was full of foam. I was hoping this might work better for my schedule and I might change but no way. Thank god the aquatic center opens back up next week.

Worst experience I have ever had with a company let a lone a gym. If your looking for a friendly gym and upfront don’t go here. They are friendly when looking into the gym, But when you sign up they switch you to a contract style membership so you can’t get out of it unless you pay for your remaining months. Not only that you have to pay first and last months upfront. I thought I was signing up for a gym not a place to rent. They take money out of your account with out your knowledges or a heads up and won’t refund you the money that was stolen from you basically. Nobody has the same info on what happens in the gym. You go through three managers all telling you different answers. The front staff never says hello to busy chatting with each other or gossiping about people in the gym. Save yourself some money and go somewhere else. Find a NoN contract gym and for what your paying they hardly have anything to offer class wise and the equipment is old. Overall unhappy with the company in general.

Could be cleaner. And they alwaaaays let someone jack their jump ropes, but never replace them! New jump ropes please. Maybe ask to hold onto IDs until they are returned to prevent theft? The Hollywood location does this and it seems to workout well…

So two weeks ago I had a horrible experience (again!) with this gym. I was very clear with the manager that I would be filling a complaint with the Better Business Bureau which I did immediately upon getting home. The BBB has now contacted the gym twice and has not gotten a response. The rude, condescending, arrogant sorry excuse for a manager hasn’t had the guts to respond. He thought he was going to talk down to me and that I, a woman and a Latina, would bow down to him. Wrong buddy. I have given the BBB permission to post my complaint on their site. I am rating you on social media and I am letting everyone know what a total ass you were in dealing with a customer. My next step is to get the name of his supervisor and ensure that my interaction and how I was treated is reflected in his evaluation and compensation. Poor attitude and customer service are not excusable.

I’m going to start this review off by mentioning that I have been a gym goer for about 15 years. I have been to Bally’s, Planet Fitness, Tualatin Hills, and many, many 24 hr fitness locations.
This is the best gym. Straight up. I’ll tell you why.
First of all, it isn’t a super sport. you don’t have to pay extra for towels and racketball, which don’t warrant the super sport price.
Next, it has all the various elements of fitness (minus TRX, important to note). It has four squat racks, which is critical now that Crossfit has become popular. This is a serious issue at other 24 locations, where there is usually only 2 squat racks. I actually commute to this location specifically because of the squat racks. Previously, I had intended to cancel my 24 membership due to long waits for lifting.
Now, we move to the cardio. The cardio is varied, with plenty of room for a large crowd. The machines have great customizable options, superior to Planet Fitness or other bargain gyms. The elliptical can adjust not only resistance, but also angle. The Beaverton Central 24 actually has a more diverse selection of cardio machines, but that one also has more people that go to it, so in spite of the wider selection of types of machines you may be compelled to use one that you had not planned on due to crowding.
Next, all 24s have classes included in membership. So if you’re new to fitness or aren’t comfortable making your own routine, or enjoy group stuff then you can do that. I don’t ever do it, it isn’t my thing. There’s also spinning classes. Never done them.
Here we move on to the spa area. You also get access to a pool, should you use it. It isn’t that awesome though, because it only has two lanes. You usually have to wait to use it, and very quickly start feeling social pressure to get out because people are waiting. Like 20 mins tops is appropriate to swim usually. It’s there though. There’s also a sauna and a steam room, which are really cool.
Finally, the staff. I primarily go in the evening, so swing staff or night staff work. Todd is a pleasure to be around, very positive guy but also actually does his job. Without knowing many details, I feel that he should be in a higher position. Other 24 hour fitnesses tend to higher young airheads who just don’t cut it. You walk in, they half notice you, and almost feel awkward saying hello. The other chill person is I believe named Meghan, she is outgoing as well, and actually does her job.
Some of the front desk people fit the more typical 24 hour fitness mold of aloof teenager (may or may not actually be teenage), I will admit. But they don’t seem to work that much.
At other 24s you also often find that the night person doesn’t do their job, part of which is re-​racking weights, so it becomes a huge issue finding a weight of a certain size. This is not the case here. It is always well maintained, signaling that the night staff are on top of their job. Believe me, this is an exception, not a rule at 24. I was shocked when the Beaverton 24 fired Omar, a reliable night person who was upbeat and provided the best customer service of any night person before or since, and subsequently the place has tended (I don’t go there as often due to the lack of squat racks) to be more unkempt.
So, relative to Planet Fitness, this is actually a real gym whereas Planet Fitness just… Has so little stuff in it. Relative to other 24s this one is the best kempt. And you don’t have to pay extra for nothing like the super sports.

No matter what fancy gyms come to town, this one is open all the time and for insomniacs, that’s just the best thing. When you come early, parking it easy and the gym is amazingly clean. For what you pay, 24 hour fitness is a great deal. Classes are included and are varied and they even have yoga. The personal trainers are very good. Kudos to Kody, he is the reason I will renew my membership. This location is clean and machines are well maintained. The jacuzzi, sauna, steam room and pool and all kept up and in working order. When its pitch black out, the friendly staff will even walk you out to your car if you ask. It is a very good sign when the employees are happy.

I was a member here for about four years. I had no issues at first, but things really began to deteriorate once the Super Sport opened up in Tanasbourne. The service at this place was «HORRIBLE» I mean, beyond horrible. The front desk clerks were too busy looking cute to even attempt to be friendly and do their job. The guys at the front were too busy flirting with members in the cardio area. Many of the people who worked there from the front desk to the trainers were arrogant jerks.
The equipment would break down, and it’d be three weeks before it would be fixed. Nothing ever changed or improved. The same crappy equipment in the center of the floor that NOBODY ever used, was never replaced. The hot tub was uninhabitable. So much bacteria bubbles in it that it would swallow you up. The restrooms were disgusting, never cleaned and the locker room seriously looked like something out of a horror flick. Sinks were nasty.
The final straw was when I came in to the locker room and saw wet blood on the floor. I went to the front desk to inform them of this, who said they would get it cleaned. I finished my workout and went back in and the blood was STILL there, only it was dried up all over.
I cancelled my membership the next day.

The results are in Amigo!.. This gym is pretty good. Lots of cardio machines and plenty of room for everyone. I like that even when is crowded there is always an alternative machine or free weights to choose from to keep that momentum going compadre. I love the diversity of people that go there, from your average meat head to an old Asian grandfather looking dude, there is room for everyone and it makes you feel welcome and at home. If you ever need any advise on working out come talk to me I look nothing like my pictures ;-)

Was offered a free training session from the manager, and simply going at their non busy tomes have acclimated me to the facility. I still think there needs to be a better welcome to the gym for those who are not buying membership on site

I recently became a member of this gym after canceling a membership at another local gym in Hillsboro. I mainly switched because this gym is a lot closer to my house, however I am disappointed. This gym is not the cleanest and the free weights section gets rather crowded. Also the general vibe of the gym is like a meat market and is not the most comfortable or friendly atmosphere. Plus, nobody re-​racks their weights, especially on the leg machines. This gym does, however, have a wide variety of cardio machines and weight machines, which is a plus, but doesn’t make up for the rest of it. I will most likely cancel my membership and go back to my old gym.

I joined 24 hour fitness almost 1 month back. I scheduled my pre assessment session with Alex. It was informed that he will be contacting me but it didnt happen for 2 weeks even after informing them twice that i am waiting for his call.
But later they scheduled it with ‘Seth’. I am happy that i got Seth. The overall experience was really good that i ended up buying 3 sessions with him.
His name is not appearing in the website but you can find him in the gym.
He seemed to be very knowledgeable on what he is doing.
Even though i have finished my sessions, if he is around and finds me doing workout, he always used to check with me to know how well am doing.
I would love to recommend this trainer for anyone out there

These other reviews must be: A) Fake, or B) A joke.
My friend and I are wanting to work out together, but 24 Hour Fitness wants me to cancel my membership instead.
When I signed up at the newer Tanasbourne location, I was not made aware of the «Club Sport» difference and just thought since it was newer it was nicer. With that, I signed up, paid quite a bit in start-​up fees and they charge me $ 38 a month. I don’t use their towels, I don’t use their showers, I simply work out here and go home. I’m a low-​maintenance worker outer.
My friend is a member of this location, and it’s easier for both of us to drive here than it is for her to come to my location. Being that she has been a member for over 3 years and I have spent hundreds of dollars on having a plastic card that did me little good for a while, I thought they’d value having me as a customer.
I was given attitude and told I was not a member of this club. Great, now that I’m aware of that — what are my options (while there’s a sign on the desk saying I can have a membership allowing me to work out at «ALL CLUBS» for $ 24.99/month — oh, except for CLUB SPORT 24 hr fitness locations, aka MY gym/​membership)?
$ 40 a month base charge for one monthly gym membership is pushing it. Their solution, while 2 people had to come tell me I wasn’t welcome after my «1 day free workout pass,» was for me to cancel my membership and get a new one. Oh, but wait! I have to pay the start up fees aaaaaaaall over again. And on top of that, you have to wait THIRTY DAYS before you can sign up for a new account. They told my friend SHE could upgrade to drive further to my location for another $ 16 a month. So she would pay almost the same as me. I love how they just keep trying to sell, sell, sell.
Wow, such problem solvers.
The machines are older here. The bikes we were on had programming issues and mid-​workout would completely turn off or not even show anything lit up. And they lacked foot straps.
And there were butt naked 60-​something year old ladies hanging out in the locker room. Not changing. Sitting there exposed. I might as well cancel my membership. I don’t pay to see a senior peep show and get treated like crap just to use exercise machines from the 80’s and 90’s.
Here’s to the proposed addition of a fitness room in my apartment complex!
*** On a sidenote, my boyfriend got a check in the mail because he was unknowingly part of a class action lawsuit against 24 hour fitness. They purposely and regularly charged people’s cards numerous times after they requested to cancel their membership. If you don’t step it up I will have to cancel as well.