Giant Eagle

So, I’ve shopped off and on your store. I was always disappointed by your «organic section ». I won’t sugar coat it, I won’t buy it. Why? Looks old, is old, has brown spots. Kroger out does you, but never stays fresh, but at least it isn’t brown.
Today I had a mere $ 5.00 check I wanted to cash at your customer service. I was told no by a regular employee. Wow, a small check FOR the no good «Horizon egg nog ». And I stated that. And I bought it at your store, like Horizon isn’t going to give me a bum check.
Another wow, what the heck moment for me.
I was kind of digging your salad bar. But, I won’t be coming to your store again. I’m really thinking Kroger and I know whole foods for a fact, had and has beat your food appeal, as well as excellent customer services.
You don’t deserve one star.
Also, your prices are above market for Kroger and whole foods

Not a typical Giant Eagle, a much smaller store so few products and selection. Management can be rude at times, but the associates always seem helpful. Prices are a little high, but that’s typical with any Giant Eagle location.

I live right by this place and shop here on a weekly basis. I can honestly say I have never been to a corporate grocery store before where the employees are so helpful and cheerful! Yes it’s Giant Eagle so it’s a little more pricey than other local grocery stores. But the people that work there are so friendly and helpful I don’t mind paying a few extra bucks. I just hope the employees are paid well enough to reflect the awesome customer service at this store because they deserve it.

Right in our neighborhood and a great store. Not too big for just run in and grab up a thing or two for dinner. The staff is wonderful and friendly, the store is always clean and like the convenience of the in store bank and dry cleaner. Produce is fresh and the bakery is delish! Just moved here from Alaska so the prices seem incredibly cheap. Great to get fresh food that hasn’t been shipped 4000 miles. Am getting very spoiled… and they even had Copper River salmon for far less than I could ever get in Anchorage. Amazing!

Just a note about the bakery… I ordered a birthday cake by phone a few days ahead of the party and the young lady taking the order was wonderful. The cake was ready on time and they did a fantastic job. My family and I absolutely love the almond cake flavor they offer. I would definitely order from this location again. I also ordered a balloon bouquet and ditto!

Giant Eagle has always been somewhere I go grudgingly. I miss Big Bear, and typically go to Meijer for serious shopping. But Giant Eagle is often handy. Prices– meh. Good on some things, outrageous on others.
Service is usually very good. Selection is okay, not great. And I often find expired items on the shelves and in the coolers.
All of the above applies to Giant Eagle in general; I’ve been to half a dozen stores. Overall, maybe I’d bump it to three stars. This location, while not awful, is only useful to me because it’s not too far away. If I have an extra 15 minutes, I go to Meijer. And, it was open 24 hours which worked well for me. Was. I went last night at 1255am, only to find them closing up. Whaaaat? Yep, 6am to 1am, as of February. So, now it’s not even very convenient for me, so I might not be back.
The store on Avery cut its hours too, a few months ago.

The cake decorators at this particular Giant Eagle (Hayden Run, Hilliard OH) are fantastic! They decorated a ½ sheet cake the same design as our baby shower invitations: Jungle Theme. It was gorgeous — complete with mottled edging like a giraffe. We have been very satisfied with the decorating every time. The cakes are very tasty, too.

Other than being off the beaten path, this is a great grocery store. We live kind of in the country so it’s a good 5 – 10 minute drive, but then again, so is anything else. It’s open 24 hours, always clean, ample parking, and the people who work here are extremely friendly and helpful. I can’t think of a time where something I wanted to purchase wasn’t available. The deli and butcher staffs are my favorite, always making suggestions on side dishes or cooking methods. Also a great beer and wine selection and they have a state liquor agency inside now.