VIP Stone and Tile

Excellent work & Professional staff. Highly recommend :) Big selection. Did amazing work on my mothers bathroom! Will be using again! Thank you!

Incredible product and fantastic outcome!!! My husband and I had the great pleasure of working with Phil on a fairly large project! When we first went in to meet with him he made a very overwhelming place seem like home– he led us in the right direction to help us pick just the right tile to design some great rooms! The guys who came to install the tile were just as great– perfectionists! All the work that was done is flawless and at the end of each day you never knew they had been there! I could not recommend VIP and Phillip enough and I can’t wait to work with them on more projects in the future!

I was incredibly impressed with the level of service that I received from Philip on a recent trip to VIP Stone and Tile. I was looking for something very specific that they did not carry in the showroom and he really went the extra mile to try to find it for me, even suggesting a competitor’s showroom. While I ultimately purchased carpet runners from another rug shop, I would absolutely work with Philip again in the future– I know that he really tries his best to make sure that his clients’ needs are met!

I’ve looked at tiles for my kitchen backsplash in several places in the area. Nobody seemed to want to take the time to sit down with me and make suggestions. Then I went to VIP. Phillip was patient, kind, and had plenty of creative and practical ideas for my specific needs. He even promptly followed up with me via email with answers to some questions I had. I hope to work with VIP in the near future when it’s time to do the backsplash.

VIP has an amazing showroom. As soon as you walk in, you become engulfed in gorgeous stone and tile. They have a vast selection of mosaics and they are absolutely stunning! They also have great display of hardwood, laminates and carpet. The customer service is beyond par and the best in the industry.

My experience with VIP was ok. The customer service experience was mixed with some communication issues and project delays. They did work to meet my needs and follow up with any concerns that arose throughout the project. The floors also look amazing and I’m very happy with the final result.

I recently ordered a set of glass backsplash tiles from VIP and the team (especially Phillip) was extremely helpful. The product arrived on time and the prices were competitive. Highly recommended.

Philip at VIP saved me twice! My tile guy quoted a ridiculous price for Carrara marble so I called VIP and Philip spent lots of time telling me about some of my options. I went in to see some of the samples and picked out a gorgeous brushed marble with the help of Philip. I needed it «yesterday» so Philip made some phone calls and was able to get my order in very quickly. The pricing at VIP was VERY reasonable and they have plenty of beautiful inventory to choose from. Well, I messed up and measured wrong. I thought I had ordered 10% more then I needed but I hadn’t. We were literally ONE tile short of finishing the entire bathroom! Again, Philip saved me by giving me their sample tile and ordered another for the showroom. It was SO kind and he was great fun to work with.

VIP Stone and Tile did a great job.
We had 1200 square feet of porcelain tile installed, and they finished the job in 1 week.
Mark and the whole crew were professional and hardworking. They showed up everyday on time ready to work. Their cuts around curved walls were awesome, and the transition areas were great. The installation on the steps were perfect.
If you have any reservations about making a decision to use VIP, don’t.
We would and will use them again in the future.

I love the guys at VIP Stone & Tile in Highwood. They helped me find not only great looking travertine tile, but also a really great deal for my bathroom renovation. They have tons of options, offer quick turnarounds and they really know their stuff. I recommend them very highly and will definitely be heading back there when I renovate the other bathrooms in my house!

VIP Stone and Tile is a hidden gem on the Northshore. I have driven by is 100 times and thought it was a tiny little specialty shop. Was I wrong. They have everything you could want when it comes to tile flooring and back splashes. It is a bit like a Mom and Pop shop in that they are very friendly and down to earth and extremely helpful. .. but they can get anything and a really great prices.
My builder was supposedly passing on «contractor pricing», but Mark at VIP beat every price and had everything delivered right to the house. I even found a few had to get tiles on line and they sourced them for me is smaller quantities than I could buy on line.
They have a large quantity of samples for you to take home and think about and will help with design work too.