Falcon Park Dental Group

HORRIBLE DENTAL PRACTICE. Run, do not walk, away from this atrocious group. I had been a loyal customer when one of my cleanings resulted in a medical issue (diagnosed by my Doctor to be FROM my dental procedure and nothing else). I called the practice to let them know what happened to me– and I was given a million excuses as to why this was MY fault and not theirs. They were highly un-​sympathetic for something THEY caused. I resolved my medical issue but it took about 2 months to get better. I decided to give them another try, against my better judgement. I went in for my scheduled appointment, only to find out that the person scheduled to do my cleaning wasn’t even in the office. They should have let me know that before I missed work to come in. They rescheduled me. The day of my rescheduled appointment, I called to confirm, and they let me know that due to my «pre-​existing medical condition», they could not longer see me. This wasn’t a PRE-​EXISTING condition and why didn’t they tell me this before? This was a condition caused by wrongful practice and lack of sensitivity to the patient. I would have overlooked that if it weren’t for their overwhelmingly POOR customer service (if you can even call it that). I wouldn’t give this group a CENT and neither should you. GO ELSEWHERE.

Dr. Spooner and staff only care about $ having extreme anxiety issues, she assured me I was in good hands and would take good care of me. My first visit i spent 45 minutes arguing with the staff because they insisted my plan had no dental, and i had ti make the phone call and do their job to proove my dental coverage. After selling me a $ 700 un needed mouthguatd, and upselling my cleaning with the gum lazer, next visit refusing to refill my valium before having a cavity filled and crown replaced. And being the first dentist in my life who REFUSED to give me pain medication after my procedure, but that is totally beside the point. Just one more thing to add to the list. Then also insisting my husband needed that mouthguard, and trying to up sell his routine clean and check up. He wasn’t a sucker like me, and simply said no, like I should have.
The staff actually laughed at me when I asked what sedation options I have like it was a joke. They don’t care about the patients and all they want is your money. It’s very clear. No compassion, or empathy. I gave them thousands of dollars. What a nightmare. Would not recommend and I will never go back.

I woul dnot recomment this place or ever go back. They made me feel uncomfortable. Also, they are really pushy on selling services and they receommnded a bunch of procedures to me that they said I needed and I told them that i wasnt able to afford that right now and wasnt interested, yet they still went and wrote up a payment plan and estimate for me, all while making me wait to get my teeth cleaned. Most places do your cleaning first instead of pushing services even after you told them you werent interested. It also took forever! they had me wait about 15 minutes in between taking xrays, and getting exam and cleaning even though I told them i had to go to work next. Ive never been to an office where they make you wait so much and push additional services so hard. Seemed money hungry. And i know i dont need these services becaus emy last dentist was very honest and very thourough and i just saw her 6 months ago.

The good: Nice and personable staff!
The bad: I went in for routine XRays and a cleaning. They had to redo the XRays several times due to an inexperienced assistant. The «cleaning» took all of 10 minutes. The worst cleaning I’ve ever had.
The Ugly: They said I’d have no cost but they ended up biling insurance almost $ 800 and my expected cost is $ 180. We’ll see how it goes when I disupte this. I’d rate my experience as criminal if it was possible.

Very happy with my recent visit. Had a bad experience with a practice across the street (not naming names) and let them know up front of the issues. They made sure that I was taken care of and made accommodations for the situation I was in. I am glad that I found my new dentist in Denver and will make sure my wife comes along with me.

I hadn’t been to the Dentist in several years, so I was a bit nervous. I chose this dential office because it was close to my home and I had heard good things about them. There staff is friendly and they use the latest technologies, inlcuing low radiation, digital xrays. Rhonda, the hygienist did a great job with my scaling and cleaning. Dr. Mehlhoff also did a great job with my fillings and an onlay. The only downside was that I felt they were a bit pricey which is the only reason I rated them with 4 stars instead of 5. I didn’t comparison shop, but after using my Patriot discount dental plan, my four quadrant scaling was $ 701 and my 2 surface cerec onlay was $ 489. I would imagine, their latest and greatest equipment is expensive and their rent at that location is high though. I would recommend this place to friends and family.

After much conversation, the practise refunded me $ 450. I appreciate this even thought the process to get my refund was frustrating.

I’ve switched dentists 3 times in the last 5 years because I just wasn’t happy with the service. But now that I’ve been to Falcon Park… I don’t ever want to switch again!
The staff here is great. Every aspect of a visit at Falcon Park is topnotch. I love all the new technology they use and how they help you to understand every aspect of your dental health.
This is definitely a dentist to try out. Plus, they usually have a great new patient deal.