Levin Tire & Service Center

Made an appointment for my front 2 tires to be replaced and to get an alignment. After dropping the car off I received a call stating they couldn’t perform the alignment without replacing a broken tie rod, replacing the rack, and replacing a broken shock. I was told they weren’t surprised my shock was broken since they were factory when In fact I had just replaced them months prior. An independent evaluation from a place I TRUST (who just doesn’t do tires), confirmed that absolutely everything the tried to up-​sell me was completely inaccurate. Nothing broken and no need for a new rack. Needless to say I will never be back and recommended anyone else who reads this avoids them as well! I wonder why no one trusts these places…

I have been coming here a few years now! There is only 1 person that I will let tell me something is wrong with my truck & that is Jim! Jim is a good guy, he is not out to get you (keeping in mind that most service centers do, especially if you are a young female), & he will tell you if it’s something you need right now or if it’s something you can hold off on.
There are some crooked people out there, so when you find a good person, you spread the word & give them your business!

I’ve been meaning to write a review for over a year now. A year and a half ago I came in with an axle issue on my 2001 Honda CRV. My grandpa and I took it in there. I’m a 23 year old female and he’s almost 80 years old. It seemed as if this guy was clearly out to take advantage of us. He proceeded to tell me that we needed «new ball joints, new axles, new brake hose; Coolant and oil was coming out of the car, bad belts, leaks, need a new water pump, and numerous issues with the suspension.» He also said we can’t fix one side of the car without fixing the other, but HEY we’d get a 2 year warranty. Total cost $ 2800. There was no way I could/​would pay for this. He then offered to buy the car off of us for $ 200. (how insulting!) We took it somewhere else and paid $ 300 to fix the issue at hand and the car has been running perfectly ever since. We only went there because they were open on a Sunday, but I would NEVER EVER go there again. I hope this is a warning for anyone reading this.

I’ve worked with these guys for a few years now and they are competitive on many brands of tires. I’ve bought several sets of Michelin and they are very easy to work with. Chip is an excellent storer manager and takes personal interest. Chip Larock does a nice job along with his guys. Levin Highland is my go to location for service needs.

Not a fan. Too much to go into about the ruining of a rim. If you have 20″ or bigger rims, go elsewhere… as they are clueless as how to manage them. But they did reimburse for the ruined rim… after a lot of arguing with people… manager included that the rim was not damaged when it was brought in. Thankfully, the surveillance tapes showed this. However, the other tire that was brought in to have a slow leak fixed… was not fixed (same visit). But Discount Tire in Merrillville, not only fixed the issue that Levin did not… they did not charge to take care of the problem. Making us customers of Discount Tire for life. :D

Admittedly, I don’t know much about cars. But I’d like to think I know a good deal when I see it. Getting four new tires with lifetime warranty and rotations along with an alignment for $ 500 in just under two hours seems like a pretty solid deal. Not to mention friendly honest service, free coffee in a clean waiting area, and free wifi. Guess Steven M just had a bad experience.

I bought a service contract here for my tires when the car was new. I brought it back for a rotation and they said that I needed something called a camb, cast & toe? Whatever the hell it was it cost an extra $ 114 bucks. Funny thing that the car only had 19 thousand miles. I got the car home and realized that there was grease on the middle of the suede seat. Great. I know that things are slow all over. But I am tired of supporting business that are not on the up and up. I will keep buying GoodYear tires. Just not here!