From design to execution, Dream Kitchens did a spectacular job. Rick was able to provide a kitchen/den remodel that was on-time and on budget. His designer, Audrey was a pleasure to work with and provided sound ideas that were executed in a flawless manner. All of our friends have been very impressed with the quality of the workmanship and the overall design. Rick and his team stand behind their work and I feel confident that if we ever had any problems, his team would correct them. He is definitely the go-to place to get your remodeling done. We could not be more pleased. Bravo Zulu, Dream Kitchens.
Brent E.
Classificação do local: 1 Lake Forest, IL
I would seriously recommend anyone who is considering using this company first read this 100% actual experience that my family lived and is living through in dealing with Dream Kitchens. I feel as though Rick Glickman was completely unfair to us when our project was initially done. The project took 3 times as long as it should have, his contractor was inept and irresponsible, these cabinets were a cheap and poor recommendation for a bathroom, the closet system failed within 2 weeks, Rick literally yelled at me about the final payment and stormed out of my home when he was not even done with the project, the bathroom mirrors were totally off and needed to be redone, he recommended Danze plumbing fixtures and priced them 3x as high as my plumber sold me the Rohl fixtures for(and my plumber actually completed substantial amounts of additional plumbing work then Rick had recommended and the cost was still 3 times less), and then Rick got into a fight with my plumber because he was mad that he didn’t get to mark them up. Rick even told me «I don’t think that I can work with your plumber!» When the closet system collapsed that Rick had just installed, he accused me of «hanging too many clothes in the closet.» This is when we were not even moved back into the home – and had like 10% of our closet put together. The closet collapsed within 2 weeks of install… I can’t even imagine that this ever happens to other contractors. We later learned that this was his first go around with this closet system, and that other homes in Skokie that Rick worked on had the same problems. Finally, Rick’s contractor complained the whole time that he wasn’t getting paid by Rick, and that he was pulling off the job… which he did for a week at the near end of the project. That was CRAZY, since this meant there was not progress on our home because of a fight between Rick and his own contractor. Why should I suffer for their feud? Not professional at all! A couple of months ago we were working on something on our first floor with another contractor and when the ceiling was opened up(below the bathroom and closet that Dream Kitchens completed, the workers found GARBAGE(McDonalds bags, trash, old light switches, electrical components, etc.) that Rick’s contractor and his workers had just thrown into our walls before closing things up. How would that make you feel if this happened in your home? In addition, the shower on the second floor was improperly lined, and we had water damage on the first floor costing thousands of dollars to fix. The ceiling literally caved in around a soffit, and both needed to be replaced. The issue that still lingers in my heart(and stomach) is that I paid a VERY hefty fee for what we received. We had poorly done contractor work with lower quality items(the line of cabinets that Rick selected) and a bad experience(see above)…but we paid a PREMIUM for these things. I was naïve at the time – it was our first home, we had just moved in, and were going to have our first child and I wanted to get a job done before we had our baby. I didn’t shop around, ask for recommendations, or even research what I was going to get(I had never heard of Danze or Rohl at the time… I just got lucky with my plumber). However, since I paid a premium, and this work has failed and was done improperly, I absolutely expected Rick to meet me and my wife at the house and discuss these things. He was and still is unwilling to do this. His quote from an e-mail from 2 days ago was, «I am sorry Brent, there is nothing more I am obligated or going to do.» Swapping off door fronts that all peeled off from the fake wood that Rick recommended we use in our bathroom is what has been done – but Rick did not pay a dime for them(when all of the cabinets failed, the company who makes them sent new ones, Rick did not pay a dime). The issues that I am telling you about in this review are much more important and complex than a door and drawer swapping for the health of my family and for your conscience. I would NEVER recommend this company, and strongly recommend against Dream Kitchens based on the plethora of disastrous experiences that I have lived through with my wife and children. More importantly the attitude that Rick has displayed. If he has to stand behind anything that was done, he will avoid this at all costs and blame the homeowner. For all of the mold, shower and cabinet issues, he said that it was due to a «moisture problem» that was our fault. Unless you don’t have any water in your bathroom(like a shower or sink), don’t use Dream Kitchens. More like Kitchen Nightmares.
M r.
Classificação do local: 5 Skokie, IL
Many years ago I had my kitchen remodeled and I had interviewed Dream Kitchens and decided not to use them. I used another company that gave me a better price and I paid for that decision by being very unhappy with the kitchen I ended up with. Just last year I decided to to remodel that kitchen again and I vowed that I would not make the same mistake. This time I used Dream Kitchens and I am extremely happy! They were wonderful and helped me design the kitchen of my dreams. The cabinets are beautiful and all of the people at Dream Kitchens were very helpful and responsive to my wishes. I highly recommend Dream Kitchens
David F.
Classificação do local: 5 Skokie, IL
We have used Dream Kitchen on two occasions — our kitchen and a bathroom. Their tile work was superb and we would use them again. A problem developed with our kitchen sink 10 years after it was installed, and Dream Kitchens got in touch with the manufacturer and got it fixed. I would surely use them again.