Midwest Shooting

The Midwest Shooting Supply has anything you might want or need. The courteous staff is ready to help and knowledgeable about their products. I was greeted as I entered the bright and clean store area. I looked at the wall of pistols and saw several that I would like to try. The range is large with 18 lanes. No black powder or 50 cal, but everything else is okay. Including, rifles, shotguns and Pistols. I was shooting 9 mm and they had plenty of ammo to choose from. I was told they had a simulator and was given a quick demo. Awesome is the only word that fits. The computer generated exercises are real life and the pistol I used was a glock fitted with the necessary modifications for use during the simulations. My girl friend was impressed with the assistance she received and the professional attitude of the salesman.

Answer the phone! Have tried in December, January and February to sign up for CCW class. My spouse took a Pull the Trigger class and we both want a CCW — and wanted a place to try out and then purchase a handgun. CCW classes are posted online but whenever you call the call goes straight to an answering machine (always called during business hours). Messages are left but no calls are ever returned. Left Messages for February CCW classes in January and first week of Feb. Finally got though — all classes full for February — but that is not updated on the website. Person who answered the phone’s comment, «Maybe you should call someone else». Good advice, I will. You’ve lost me as a customer.

Have never visited the store, but if ordering online is any indication of the quality of their customer service, one should be very satisfied. Won a Gunbroker auction and spoke with Paul Mathern to discuss details. Paul was very pleasant and personable, while also professional in dealing with me. Communication was good and kept me informed of my order. I will keep Midwestern Shooting Supplies on my short list when I am again in the market for firearms or accessories.

I went in twice within a week apart and am very displeased and every reason deals with customer service. Not only did they treat me like a child, but they were arrogant and rude. One man there seemed to either hate his job and everyone that walked in the door or was so full of himself that that made him better then you and if you have to ask a question you shouldn’t be there. I went in the second time hoping that same guy was not there and because I was taking a friend that was planning on getting a membership, that same guy was there and he had the same attitude. We went in to shoot and we were there and with an hour before close we decided to shoot another 50 rounds of 9 mm, when I went out to get another box a different sales associate reminded me 3 times they close in an hour. I was baffled at that because it took 15 minutes to shoot those 50 rounds and we were gone. This was about 3 months ago and will never go back.

If I were you I would take my business elsewhere. I called and asked if they carried a certain semi auto pistol I had seen on the Cheaper Than Dirt website. Of course they did not, but they said they could order it for me and it would be there in 10 days or less and they would call me. After the 10 days went by and nobody called, I decided maybe I should call to see if it had made in yet. I talked to a young man that said he would look into it and call me back in a couple hours. Well, after 2 days of no call backs I called again. This time the guy gave me the same story of he’ll look into it and he’ll call me in couple hours. I told him I had heard that story before and that I can go somewhere else if they didn’t want to do it. He said he will definitely call me back in a couple hours and give me the scoop. After a couple hours, to my surprise, he called me back. He told me they couldn’t find one available, which I know is a lie because Cheaper Than Dirt had them available. It seems to me, all they’re concerned with is their new shooting range and selling the over priced guns that they have on hand. If they can’t make a hundo profit off you, they don’t care if you screw off and die. I’m gonna give Palo Outdoors a try. Midwest Shooting Supply just lost a customer.

What can I say beside If you want to buy a gun or anything gun related this is the place to go.
After having a horrible experience at another gun store in Cedar rapids I walked into MSS fearing the worst. The instant I walked in the door my fears were gone. Second i walk through the doors someone greets me and asks me if they can help me with anything and we begin talking about about some targets that caught my eye. Long story short, no matter if they are selling you nothing, $ 6 worth of paper targets (in my case my first visit) or $ 1200 Sig, their customer service is amazing. They will sit there and talk to you about anything in the store (in explicit detail if your really interested) or they will leave you alone to browse depending on what you want. They have a beautiful brand new range, with about 20 – 25 different rental guns with very reasonable rental prices $ 10 for first gun $ 2 each additional gun (except desert Eagle which is $ 15). The only rules for the range guns is you have to buy their ammo, but you can bring in your own targets (if your shooting your guns you can bring your own ammo). Ammo prices are the best in town, even better than the big box stores like Scheels and Gander. Finally gun prices are less or about equal to the competition. Just an overall great experience going to this store. You just can’t beat great prices, huge inventory, beautiful range and amazing people all in one store. As long as I live within driving range of MSS I will continue to buy all my guns/​accessories from them.

Wow. Just spent two hours (600 rounds) shooting in their new facility’s indoor range. It’s very cool. They have a lot of work to get the knew building completely finished but they’re rapidly moving forward. Their phones aren’t even installed yet but they’re open and the range is rocking.
Their new address is:
1490 Ketelsen Drive, Hiawatha, IA 52 233
Their website is:
The new building has 18 lanes in two bays where you can shoot everything from pistols to rifles. The only limits are no 50 cal or black powder. They also allow shotguns. It’s awesome. Reasonable prices for range ammo and they have a lot of it.
They also have pistol rentals for range use.
They have as many females working there as males. My wife was able to have a conversation about holsters with someone that actually knew what she was talking about in regards to body shape and clothing styles.
Very clean environment. Very female friendly. Very friendly period. Clean bathrooms (my wife wanted me to add that).
Best indoor range I’ve ever been to. Friendly staff and reasonable prices. My wife and I have already decided we’re going to do an hour of range time every month.
Much better then the range that won’t be spoken of (in CR on 16^th Ave).
Oh, and they have firearms for sale :-)

Prices are comparable to other such stores in the area! Friendly and knowledgeable service! This in in the little strip mall buy Sams club.