Tropical Tile and Marble

I picked the place initially due to unique choice of tile not available anywhere else in Miami area. Who ever chooses the product for them to sell is a great Desighner that works directly with Italy. The sales staff, especially Araceli was very helpful. Very flexible with terms, delivery and return. Will definitely use them for the next project. Just give your self plenty of time if ordering from Italy and make sure that you don’t over order on special orders as they are non refundable.

My wife and I are building a small house, yet we were treated like royalty by Juan and his staff. Selection was great, and the service was even better. I no idea how complicated it is when it comes to selecting the right tile for our project. Naturally we went to the big box store, the sales staff had no idea what we were trying to accomplish. Working with Tropical Tile was like having a private interior decorator, we covered topics such as wall color and finsh, to plumbing. Amazing. With all the attention we received, we thougth the pricing would be substantially higher than the others, it was not. When it came to making the delivery, not one tile was cracked. Thank you Tropical Tile for making this aspect of our build out a pleasent experience. We have some work to do in our business and will forgo the big box, and work with Juan and his team. The best part was selecting tile that looks like wood.

Tropical tile is located in the Mecca of tile places in Hialeah. The tile selection is very limited and the customer service is very poor. I unfortunately dealt directly with the president and when greated he completely ignored me (very macho). My husband and I were looking at tile selections and the comments that we received very note worthy of not doing business with these people. For example, «you are not building a 5 million home». If i were building a $ 5 million home I would not be purchasing your cheap quality tiles. The tiles were low quality spanish tiles that chip easily. Buyers beware.

I have gone there for the past 15 years. They have a beatiful selection, fair prices, and Aracely’s customer service is outstanding. I went to other tile stores up and down the palmetto and this is by far the nicest and most attentive.