Tire Kingdom

I’ve been to this Tire Kingdom a couple of times for both routine service and major auto repairs occuring during the work week and have to say the work has been above average and customer service very good. For one, they finish around the time promised and are pretty good about calling back to let me know it’s ready. They also advise if there’s any change with the quoted price before doing the work.
Most of the time the repairs have been the routine oil change (and they still put the sticker with the miles til next service). My car runs smoothly after said service, and is fairly clean.
My most recent service was for air conditioning, which is a necessity with our 90 degree days. The service coordinator listened, and ended up confirming my Google diagnosis of a fan issue. My ride was fixed at the end of the day as promised, and my AC is nice and cool.

They lost stars immediately because the common areas where customers congregate are filthy. I mean, I know it’s a garage run by men. We all know that men are filthy pigs. If it wasn’t for God creating woman, men would be lost. But, maybe one day one of the guys could assign the arduous task to one of the other guys of wiping the dusts building-​up on surfaces? It was pretty thick; everywhere. The surfaces consisting of glass? There were so many years of handprints, I was certain for a while that this was once a cave where Primitive Man left his mark by leaving a relic of their handprints when they first said to themselves, «yo dawgs… let’s call this Paleolithic Cave Art» right here in Hialeah. Then, you had the little scraps of «things» laying throughout.
I know it sounds horrible. When in reality, to be honest, maybe, it wasn’t really «that bad,» considering. But, when taken into consideration that these mechanic shops are mostly visited by people that don’t know squat about cars. People that when you ask them if they have ever had grease on their hands, the first thing to pop into their head is Mrs.Brady. People that quite possibly have a very clean home because they don’t like dirty things. What I’m trying to say in Politically Correct terminology is, we women will notice that. That’s not the first impression you want to leave on a woman.
It’s a shame that I had to spend so much time mentioning all that. Customer Service here has always been exemplary. Cordial, knowledgeable, well spoken and don’t try to upsell you forcefully by lying to you. Father used to be a mechanic. I know when they are lying to you. Father just didn’t want his little girl, first generation American, to get his hands dirty. I mean, her…
Things to note and blah, blah, blahs:
* I am not a woman. Well, sorta if you don’t want to be technical about it.
* Language here is in this order: español, Spanglish, English and «Yo era un mecánico en mi país so I know all the name of the parts in español too.» Seriously, very knowledgeable individuals they hire here.
* This wasn’t my first time here. I was just hoping someone would Unilocal them first.
* I have been bringing both cars here for a while. Today I received an email with a coupon for an oil change. It was $ 19.99 plus tax. It included tire rotation, tire pressure check, overall basic check of «things.» For a small truck, it’s usually much more than that anywhere. I couldn’t pass-​up that deal and, I just happened to be in need of an oil change.
* I wasn’t surprised to find the shop tidy, organized and clean. It’s a guy «thing.» We women don’t get it. I had to go in there to be shown future things Herbert should have done next.
* This Tire Kingdom shares the lot with a very busy McDonald’s. Both businesses use the same entrance on West 16^th Avenue. Particularly on the weekends, it is virtually impossible to enter here. There are, however, entrances on West 41^st and 42^nd Streets.
Fun Fact: I saw everything you will see within site being built. This was The Everglades up until about 1980. By the mid-​80s, it was mostly the way you see it today.