The Car Shack

If I could give them less than one star, I would. It all started when I was on
and saw a vehicle at this dealership that interested me. I emailed them to ask them if the vehicle was still available since I live an hour away. They quickly responded saying that they do and asked me when I plan on going. I didn’t go the next day, but I did show up the day after (2 days later). Meanwhile, they are texting me and calling me each day since I emailed them asking when I was going to show up. So I show up to the lot and a lady comes out and hands me three keys to the cars of same make/​model of the car I liked. I got into all three and neither one was the one they told me THREE times that they had. So after I realized that neither of those cars was the one I called about, I was angry. The lady called us over to her desk and mentioned that those three were the only ones they had left on the lot. I told her neither of those are of my concern because of the price and then she let us go. What kind of dealer was this lady? I have no idea. She wasn’t willing to say she can work with us or anything like that. So after driving an hour for no reason, I ended up having to drive an hour back home. I am never going back to that place, and I hope no one ever does.

If I had option to give them –5 stars I would. I came to them to buy a car and the salesman sounded very friendly and knowledgeable. He showed me car, we agreed on the price and I gave them down half of the car in cash and the rest they told me I will get 7% finance on the rest based on my credit history. My credit history was very young and I had only 1 credit card so I was surprised but happy that I will get the car, my first car. I signed the papers saying that I will get 7%, paid down and got my car. After about 3 – 4 weeks I am getting a call from them and they ask me to come and they some problems. When I came they tell me that best I can get is 18% as my credit is too young, so I was kind of not happy with it and told them I do not need the car with the terms they give me now and I want the terms I have on the papers, if not I want my money back and they can take their car. They said I had only only other option to choose another car and they cannot give me my money back, so I said that does not work either and I will keep the car. In 2 days they stole my car from my parking lot. I had to pay for the towing and to get written notice from the dealership in order to get my personal stuff from the car in the towing parking lot. I had only one chance to get a lawyer, I paid lawyer $ 1000 to write them letters to get my money back, they only agreed to pay about 80% of the down payment. So I ended up with around -$ 3000 in my pocket just by coming to this dealership. If you have extra $ 3k in your pocket to throw away then I recommend visiting them, otherwise stay away and spread the word.
In addition, later I found out that they ran my credit through almost 15 different banks to get me credit and they ruined my credit so bad, those credit checks stayed on my account for 3 – 4 years.

Liars and cowards! My father-​in-​law took off of work to go with us to this dealer 15 miles away. We drove the car looked it over, got a printed estimate. The next day I called Firestone to make an appointment to have the car inspected. I spoke with Sabas Luzardo, the sales person we worked with who agreed to meet us with the car. My husband flew back from California at 7:30am, slept for one hour and we went to meet Mr. Luzardo. I spoke to him on the way there he said he had to wait for his manager because there would be no one to watch the dealership. Remember, he agreed the day before to meet us at 11am. 30 minutes after the agreed time I text and asked if he was on the way. He said he was still waiting for his manager and again told me he was on the way. One hour after the agreed meeting time I text and asked if we could come get the car. Ten minutes later he called and told me his boss no longer wanted to sell the car. He felt he had made a mistake and now wanted another $ 1000. I asked to speak to his boss and he told me he was outside and could not come to the phone. I wish Unilocal had a minus for reviews.

I wish I could rate this place lower. I bought a yellow Pontiac solstice from them that literally fell apart. The very same day I took the car home the transmission started getting stuck in first gear, about a week later the main battery wiring harness needed to be replaced which cost 1000 dollars. 2 weeks later I found a rip on the inside liner of the convertible top, the way I found out was in a rainstorm. At this point I had the car only 21 days less then a month. I tried to go back to them for repairs and the guy said it was all my fault that the car was perfect when he gave it to me. When I went to trade the car at Cadillac to get another car they told me the car had been in a previous accident so they would only offer me 4,000 for it, but the carshack failed to mention the accident and on the phony carfax report they showed me no accident appeared. I warn everyone from buying anything from this place. The carshack… More like the cardump. Save your money and headaches go somewhere else.

this place buys crashed rental cars and fixes them up and has fake carfax reports handed to you, please check another source to find out real car info. carfax only knows whats reported to them, meaning cars always come out clean if not reported. so there you have it“crooks” please save yourself the headache! cheaper means worse take it from me
they advertise prices to lure you in, then they raise the price and state that the vehicle you saw online was sold but they have this one for more… come on car shack you really suck and i hope someone sue’s your asses for real. remember god see’s everything and only time will tell when they go down.
whoever reads this, i hopes this helps.

Car shack is not a good dealer to do business with they sold me a car that was in a accident at first I ask the salesman if the title was clean he told me yes it is today my wife took the car to the Nissan dealer they told her that the car was in a accident n the warranty does not exist anymore since it was an accident the car only have 2900 miles on it

The Car Shack. Buyers Beware! My auto shopping experience with this used car dealership is very negative. I started on the internet and landed at this location expecting good value and able to get what was advertised but that is not the case. I visited in-​person three times and it was just one negative issue after another. As one of the other reviews states… they do have a $ 900.00 dealer fee. They have the right to charge you the fee, but there really is no disclosure… NONE. They literally just add it in and give you a total… so if you are financing, you would never know. That is deceptive plan and simple.
Also, along the line of deception. The two vehicles I looked at had 2011 signs on the windows… to describe the year of the vehicle. However, I questioned the year and after my salesperson went in the office and checked with another person he agreed the year on both vehicles are 2010 and the signs (that’s signs on two vehicles not sign on one vehicle) were wrong. So even after three visits over two weeks and writing this review the wrong year is posted on two vehicles incorrectly still. The wrong year on two vehicles after the salesperson and the office worker both admitted were incorrect still on the windsheild. As I stated before, BUYER BEWARE ! So, even after knowing and admitting the wrong year is incorrect from two (2) employees the postings remain on the windshields over three weeks later??? That makes it deliberate. This is an issue a regular shopper can figure out was deliberately deceptive… so what chance do we have trusting them with other issues like taxes, tag fees, and whatever else they may add especially while financing? Needless to say, I did not purchase a vehicle at this used auto dealership. Do not waste your valuable time because this company has very questionable business practices.

Crooks! They advertise vehicles on
and their website at a certain price and then say that price is after you put 20% down! On top of that is a $ 999 dealer fee! What a joke. Run, don’t walk away from these shady characters!

I went online in search of a vehicle and found the pictures of the vehicle I was interested in buying. I called The Car Shack to see if the car was still available and it was, so I made an appointment. When I got there, I was shown the car and it was exactly as the photos showed and the price was exactly the same as what was listed on the internet. Of course, I did some negotiating and got to a price that was good for me. My application was sent to their finance department and I was approved in no time. I paid my down payment, got my temporary tag and the entire process didn’t take long at all. It was pretty seamless and definitely much smoother than I’ve experienced in the past from previous dealerships where I’ve purchased cars. I left feeling very satisfied with my purchase & didn’t feel that they took advantage of me. I would recommend this dealership to anyone looking to buy a pre-​owned vehicle.

Beware! They list cars on
that don’t exist or have previously sold weeks ago just to get you there. They have shady salesmen there that refuse to tell you a price of a car until they get all your info in the office. Go to an authorized dealer instead and save yourself some time.