Red Lobster

Most amazing service. Way better than the Kendall location. My boyfriend and I are definitely coming back.

Went for dinner and had the best service! We had De Andre as a server and he was so helpful and nice! Food was good but what made our experience wonderful was the service!

Ok so the food wasn’t terrible but I am uninspired to write about this place. In my opinion for a seafood restaurant the shrimp they serve should be a better size. The food to me just always seems to come out of a pouch. If you want four tacos instead of three why can’t they do it; because it’s prepackaged?

SERVICE SUCKS. We sat for over 10 minutes without a server approaching us and taking our drink order. The servers are very rude. The restaurant was very SLOW, so there is no excuse for such awful service. I would never come back.

Red Lobster is a great chain but this location gives Red lobster a bad name. The food is greasy and the inside smells like old grease. This place could really use a face lift. The waitresses and waitresses are kind but even so, I am going to a restaurant to eat. Not to make friends.

my last visit to a red lobster in ny was decent, it wasn’t bad but not really great or outstanding but today I came for dinner and got the 4-​course feast ($ 16) and it was delicious! my broccoli was a bit mushy but my dads was good and fresh. I got the Caesar salad, chowder soup, jumbo shrimp in coconut and pineapple, and caramel cheesecake. I didn’t love the Caesar salad but my brother who got the garden salad with ranch was really good. the jumbo shrimp was really good!!! love how we get unlimited biscuits (every red lobster in general though)

I totally love this red lobster!!! The service is superb. The parking is great. The ambiance is very pleasant. The food always comes out top-​notch. Totally recommend this restaurant to anyone that loves seafood and/​or knows about how good red lobster restaurants can be!

Where do I begin… We arrived starved. The host sat us down right away at a table covered in crumbs from the previous guest. We must have been waiting at our table for over 10 mins before the waitress acknowledged us. We order our drinks and ask for their famous cheese biscuits. 15 mins pass and our biscuits still have not arrived; I ask the waitress about the biscuits and she says they are in the oven; as three waitresses pass by with bread for their tables. The waitress takes our order and brings it out within another 15−20mins; we ask for utensils as we still had none. My boyfriend orders the coconut shrimp and pineapple shrimp (which was delish). His sides were suppose to be broccoli and French fries but the waitress brought him rice pilaf instead. We mentioned it and 10 mins later she brought the correct sides and left the pilaf since the pineapple shrimp were resting on top on a skewer. 3 delicious shrimps in my boyfriend realizes his skewer was resting on a bed of rice pilaf with a dash of hair! We notified the waitress and she took the plate away and asked if we would like a new plate. Eww! No thanks. She tells us she will have the manager come speak to us. We wait for almost 20 mins and finally the manager shows her face. She approached us in a very non chalant manner and asked where the plate of food was, we let her know the waitress took it so we don’t have to sit staring at the hair. She looked at us with a face and said OK I will adjust your check and walked away. I guess we couldn’t have expected a great waitress when they are being trained and led by a manager such as the one we had the displeasure of meeting tonight.

The snow legs and the crab linguini the best options. Great bartender. The best drink berry sangria.

If I could give this place zero stars, I would. The service sucked, but the main reason I am unhappy is that a COCKROACH crawled onto our table halfway during our meal. I honestly was convinced I imagined it until it crawled back on our table to hang out. Our waiter had been missing so we had to tell another waiter. When they went to get their manager, it probably took five minutes so of course the roach left. I took a picture before it could leave.
What is even more concerning is that the manager didn’t seem to believe us and she did not apologize or anything. She did not even seem surprised. The other workers were apologetic but did not seem surprised. Their behavior made it seem as though they were used to seeing cockroaches in their back room or maybe even in the dining room at this Red Lobster. I am disgusted. The manger ended up reluctantly taking one entrée off of the check, which in itself is ridiculous, but it doesn’t matter. She seemed like she had no intention in doing anything about the cockroaches. Disgusting.

I always wondered why I stayed away from here, today I was reminded. Besides the musty scent of what I can only describe as «the living quarters of a pirate ship» in the atmosphere, we were greeted by an up beat waitress who will soon be the reason of our dining disaster (as my wife called it).
Upon placing our childrens order and appetizers first, we waited… and WAITED! for our waitress to come back who still has not taken OUR orders yet. We watched as other tables who arrived after us, receiving their appetizers and we still havent seen a glass of water! When she arrived (empty handed) my wife and I placed the order and specifically requested NO CHEESE!, my wife is allergic to it. Well after about a 30min wait, the kids food arrived along with the appetizers and NO UTENSIL! (No surprise there) after a 10min wait (yes, at this point we were counting) she strolled by another table and we asked for silverware? She gave us a brief apology and disappeared into the kitchen (or car) and we didnt see her again until our food came out (we resulted to stealing silverware from a neighboring table).
When our food arrived, we had been staring at our empty plates (kids food and appetizers) for about another 20min. Basic rule of being a waiter, NEVER LEAVE DIRTY PLATES ON A TABLE! (Its why being present and attentive is adamant when serving people food so you know when they are done). She had no space to put our food down, we had to clear it for her, unreal!
When she placed the food down on the table, my wife received a plate of shrimp alfredo smothered in cheese! When we specifically asked for a red sauce and no cheese! (NO SURPRISE!) We requested to speak to a manager and were told, none on duty! I just laughed at this point. She said she would fix it, by now we have her attention and she knows were pissed. 10 min later she returns to tell us that my wifes linguini was ready but the food prep placed parmesean so its an additional 10min wait! This is now beyond ridiculous, we asked for the food to go. As we waited for the bill she actually had the nerve to as us if everything was ok tonight?!! (Though the food was Ok, just a bit salty).
Im amazed to see how serious our waitresses case of amnesia really was. im pretty sure her kitchen fling will work out better than what she got from us as TIP! I blame this on poor management and lack of training all together. Its sad to see this chain of restaurant go down this way, plenty of potential but they lack the drive. Nonetheless I will not be returning to this red lobster. So sad…

Really enjoyed the snow crab legs and the coconut shrimp… The drink was nice and strong and the service was decent! I will return and oh the cheddar biscuits fresh even at 10:45 pm !! Nice time

Interesting experience.. . The waiter we had for our table seemed careless or possibly preoccupied by other things. She brought us our appetizer and yet we say there with no silverware or plates for several minutes until she walked by a few times and realized for herself … We ordered the chili shrimp appetizer which was for both me and my wife the most delicious thing we ate there. Deep fried little shrimp that are covered in some spicy/​sweet chili sauce. Nam nam indeed
Then we both got two different entrees of the lobsterfest menu — both $ 30 and have two lobster tails… They came out looking nothing like in the picture but tasted pretty decent actually. By far not the best seafood I’ve ever had though … Overall I would give the food about 4 stars. The cheese biscuits, as always, scrumptious.
The service on the other hand … Is not acceptable … Slow, no attention to detail, and literally both our waitress and the bus boy are walking around doing their job with headphones in their ears. Seriously though. Headphones. With music so loud we can hear it.

Today was my first time EVER eating at a Red Lobster. Why? Well, because anyone who knows me knows I’m not a fan of that fresh «dirty woman’s you know what» scent that lingers in the air at most seafood restaurants. This includes members of My Own Species and Humans. Also, I was recommended by a doctor a while back to include seafood into my diet. See, because I partied way too much in the 90s, my hands often shake making me look like an Epileptic ODing on Crack. At times more than others. He was correct. Whatever it is that is in them sea roaches helps. But, I digress.
Had I listened to everything I have been told about this restaurant, I never would have been brave enough to enter. If you’re someone like me, not a fan of a «dirty woman’s you know what» scent, this restaurant is for you. Even with the plates placed directly in front of me, I wasn’t urged to ask for a gallon of Massengil Spring Fresh Feeling while there. Very nice Red Lobster. Not at all what I was expecting from a large chain of restaurants. Seafood is supposed to have its own scent but, not like «that.»
In 1997, this restaurant caught fire. It was quickly remodeled making it a nice addition to my neighborhood. I was taken aback when I opened the door. Again, not at all what I was expecting and larger on the inside than it seems from the outside. I couldn’t remember the exact years, so I asked, this restaurant was added to My Community in 1979. Your employee at the bar quickly going to find the manager, she coming to me to tell me the story, 10 STARS! Large chain of restaurants or not, VERY NICE and noticed by this here Unilocaler. I’m not a fan of giving names online but I was here on March 29^th around Noon. Everyone working this shift deserves a raise.
Because I’m a pig, I had several items off your menu today. I will only list the three that stood-​out the most to me:
* Spicy Habanero Shrimp Bites — VERY non-​seafood lover friendly. You won’t even know you’re eating dead sea roaches. I’m having this again next time I’m here.
* Cole Slaw and Rice Pilaf — Both made to perfection.
* Cheese Biscuits — I was already told by many on Facebook about these. Uhm, yeah; FABULOUS!
So, long story short, I will be back here soon when my shakes are starting to get out of control again. Local seafood restaurants abound within distance of this Red Lobster. If you’re reading this review, learn something from them. You don’t even need lots of money to make it happen.
Things to note and blah, blah, blahs:
* Getting here — GOOD LUCK! This stretch of 49^th street is one of the busiest. Be patient when exiting. For those that aren’t familiar with Hialeah, you can only enter the restaurant directly if you are travelling east on 49^th street. However, using the back roads will get you here quicker. If you’re traveling west on 49^th street, turn left on west 17^th court and go around. It’s simple, use your GPS.
* Dear Darden Inc. — Ouf of all the chain of restaurants you own, to date, this is the stand-​out to me for many reasons. I hope you keep it around. Rumors have been circulating for a while.
** Español
El menú aquí es en inglés pero siempre hay alguien de habla español. Lo único que quiero decir en español es para los propietarios de restaurantes que sirven mariscos en Hialeah. Pónganse las pilas meng. Aprende algo de este restaurante. No les costará tanto dinero.

I love this restaurant. The seafood is always cooked to perfection, and the service is good. I would recommend the crab and roasted-​garlic seafood bake and the garlic cheese bread.

I’ve never been to a more disgusting restaurant in my life. The bathrooms are beyond filthy, I can only imagine how the kitchen must look.
There was used toilet paper everywhere on the floor, blood and feces all over the walls and toilet and NO TOILET PAPER TO USE! I asked the host for some toilet paper and she went looking for some and after 5 minutes of waiting she finally came back and told me there was none so she had to grab some from the men’s bathroom. How disgusting!
The waiters are rude and childish. The food portions are a lot smaller here than other Red Lobsters that I have been to.
The place smells like mold, renovation is highly needed. I can guarantee you that I’ll never come back to that junk.

Does not deserve a detailed review, so I’ll be brief.
Pros:
–Cheddar Bay biscuits.
Cons:
–Very long wait.
–Musty smell throughout restaurant.
–Waitress was inattentive.
–REALLY salty food.
Weigh them out.

I loved this Red Lobster! Clean, we found parking right away and were seated in no time. I especially liked the great customer service, which is lacking in other Red Lobster’s I’ve gone to in South Florida. The food was great, no problems at all. I will definitely be returning to this location for lunch or dinner.

I Used to come here all the time when i was single with my friends it was a friday night tradicion. Today i came here with my hubby and baby they sat us down right away thank god. When we sat down it took the waiter a wyle to realize but it wasnt even our waiter he than explained to us our waiter had left for personal reasons and he was going to take care of us. He was really nice and was very attentive. At the end of the night we talked to the manager and gave him props. I love the food here than again i love sea food drinks are awesome ass well. I will come back another day.

Only reason I go is for cheddar biscuit