Planet Fitness – Hialeah – 49th Street

Shitty place ! The grumpiest customer service. It takes two employees to help one family no one speaks English.

So far i like this place (1000 times better and cheaper than the other one i use to go) yes at night is crowded there are machines available but sometimes the weight area and arms/​shoulders machines are busy. Guys stand or seat in the machines and the rest of people can’t have the opportunity to use it. Im not going to make any comments on how girls and guys go dressed lol, only in Hialeah you see that. Need to try another time tho and see if it’s not crowded that way i can use the rest of the machines without have to wait. Staff is very friendly. Need some other improvements but so far to me is averaged gym.

This gym is the worst ever!!! They charged me the annual fee double. Asked for a refund and they’ll will tell me false information. Last thing they said it will be refunded by the 23^rd. Still waiting !!!

This gym is pretty satisfying only when it’s not busy. There is some stuff I don’t like but i can deal with it. For example, there is no mirror in the stretching/​abs area. Also, before you sign up you might want to know that to cancel your membership, you have to write a letter to their headquarters, which sucks because you don’t know if they’ll even acknowledge the letter. But overall, it’s a good gym with good new machines and there’s tons of treadmills. You will never not find an empty one. One more thing, they close too early on weekends… 7pm.

Depending the time you come I think will give you your opinion, if you come in the afternoon there’s barely people here. The machines are great, the staff is fine.
The only thing that needs improvement is the bathroom, it’s usually messy.
I’ve gone to the planet fitness in Hialeah Gardens and Miami Lakes but this one is my favorite.

I gave this place one star because there is no option for negative stars. The absolute worst customer service ever! The place is dirty, the customers are loud and obnoxious and the staff does not take care of the gym. All the dumbbells were out of place, all of them! Customers were throwing around weights and not one time did the alarm go off. Yes they were throwing weights! The looker room had locks everywhere and they probably have been there for a while. I travel all over south Florida and I’ve been to many PF. This one is by far and away the worst one! Never going back!

I thought walking in that the staff was going to be rude (I mean, it is Hialeah) and that I was going to feel like I was walking into Cuba. Thankfully, I was wrong about both. The staff welcomed me (Alexis who signed us up) and at 9pm it wasn’t that busy. The times I’ve gone people seem civil and leave the reffiness outside, which I like. Best of all, I didn’t have to wait in line to use any of the machines, and no one was waiting next to me to use em. Can’t complain.

This place is so crowded, it ain’t even funny. And, it’s Reffy as fuck!
It’s so crowded that people just stand around waiting for the next machine to become available.
They only have one butterfly machine! It usually has a group of people standing around waiting to use it.
If you like to wait for equipment, then by all means this is the gym for you.
Oh! And the ceiling has a leak that drips onto the stairs. When it rains, they put a bucket in the middle of the stairwell to catch the rain that’s falling indoors. The entire staircase becomes a hazard. And they also have one step that they fixed with a piece of plywood.
[[They fixed the ceiling and the step]].
#SUCKS

Great place n location. But, the TV’S don’t match the posted Channel #‘s. This new gym is going South already. The only choice in News is CNN and MSNBC. There’s no Fair N Balanced News here. Bogus! Men’s room was a bit neglected. The girls upfront are in La-​la land.

When Porkys was sold to YouFit, I joined Planet Fitness. Overall, the place is clean and cleaning supplies are well stocked. However, the checking-​in process takes forever, for some reason, they handle customer issues at the same register they check you in. There are only 4 Smith machines and high school kids love it, and those those girls that only go to take pics on the mirrors, so good luck getting one. There is no free weights benches, curl bars only go up to 60, and dumbbells only up to 75, It is definitely and gym for beginners. Not many equipment to exercise back and almost nothing for shoulders. Too many thread mills, the staff is ok as any other gym.

Trying to get my sexy on. The atmosphere is laid back and cool. Although there are times when you want to use weights and others have them (not using them then or anytime soon) and won’t let you use them-​selfish. There are always beautiful people to look at here.

Overall this gym is good for weight training and the various cardio machine, I’m there usually in the late morning hours and not to many people, no wait time for the equipment. The staff is friendly, locker room and bathrooms are clean! I give this place 4 stars.

I like this Planet Fitness location. The gym is always clean, and the staff is friendly. My favorite part about this gym, is that I haven’t encountered any hounding men! I hate feeling like eyes are on my while I’m working out.
But just like other gyms, it gets too packed during my workout times. I hate waiting for equipment!!!
But all in all, it’s a good gym!

I decided to join because i love the rules of planet fitness, BUT here they seem not to enforce them at all! Ive seen females walking around with thongs out, girls in tiny shorts and only a sports bra on, im no prude but I dont like to see that, thats why i dont go to a «regular» gym but i guess in Hialeah what can you expect, girls be desperate! The staff is not that friendly, they always have a mean mug on, i gotta beg them to check me in, sometimes i just dont even bother waiting on them I got shits to do, ya know! The weekend gals are nice.
Now the cardio part of the gym is awesome! Always one available when I go, i like to go during late hours but im thinking of going early morning now. I wish they had a tv with Cartoon network on I dont care for news, sports, or dumb ass soaps when working out.
The hydro massage is so nice, wish it was longer than 5min! The chair is lovely too.
I dislike the stairs and the elevator takes FORever!

Pros: New location, friendly staff, open ²⁴⁄₇ on mon-​thurs.
Cons: Not enough free weights, should reinforce re-​racking rule.
There are two areas in this establishment. The lobby which includes the tanning and hydro massages room and the 30-​minutes workout area which are all on the first floor. The second floor is where I will be focusing my attention to on this review. I would like to start by saying that I like their ²⁴⁄₇ service they provide between Monday to Thursday, I wish this would be everyday but you have to give the employee’s a break so I get it. Staff are friendly and helpful, it all depends at what hours of the day you come in you will see them walking the floor from time to time. As for the trainers unfortunately I have to say that Planet Fitness is doing a disservices by not providing enough free weights. I have found myself searching the floor for available weights since every time a group is training they either take both pairs available and most of the time they don’t re-​rack. It is very unlikely to find people choosing within the 40−75lbs range so anything below 40 you will not be able to find during the morning congestion or the midnight grind. They do however have a large selection of cardio (too many threadmills just 5 stair machines) and weight machines which is great but like I mentioned they need to stock up on the free weights. They also have four smith machines which is good, I’ve heard the horror stories of not finding this machine on other Planet Fitness because some people find it intimidating whatever that means. Fair enough amount of benches would be happy to see more mirrors across the weightlifting area, five are not enough and not in the way they have been positioned. They have a total of 4 water fountains on the second floor, the ladies locker room is clean, just remember to bring your own lock. Can’t say any about the men’s locker room since I don’t think I’ll ever step into it, haha! They also have paper towels and cleansing liquids available for those individuals who are willing to clean the benches and machines before and after use. For the price of $ 10 or $ 20 bucks this is a great place to start working out.