Lowe’s Home Improvement

What bothered me the most about my experience wasn’t even the fact that we were waiting in the appliance section for 30 minutes until someone had arrived. Or that I had asked 3 different people with two of them telling me somebody would be helping shortly, the other giving me the best advice of all of them which was to press the help button notifying the entire store (which I pressed several times) No, it was none of that. Mostly I am disappointed at a specific employee that was clearly not busy at the time and could have done something about the situation, she didn’t even acknowledge me the whole time.

Not to of a happy camper since you basically have to find it all yourself. after going over the storr finally time to pay and it is unbelievable that ad a client you have to wait 10 – 15 minutes to pay at the cashiers. Only 2 cashiers open and all the rest closed even the self check out. That sucks! Everyone there was just like wtf? Anyone working here? Very disappointed and perhaps is this store but it gives the company a bad name.

Even though it is cleaner than Home Depot in Hialeah, the staff is not very helpful and rude. I recently purchased a home and kept having to go back to this store was a nightmare. I had a plumbing issue and the young, cocky employee assigned to the area was reluctant to help every single time. And the prices are more expensive than other Lowes stores. The Miami Gardens location is slightly cheaper and better.

Everytime i’ve visited here the people helping have always been horrible. I’m not the only one with this experience. Don’t know what’s going on here but they need to focus more improving on the customer service here.

This is a great store! It’s very clean and well-​kept. The customer service ladies are very nice. Ebony A. and Jody W. were extremely helpful and pleasant. This is what good customer service is all about! There are usually employees in the aisles ready to help you out. Their prices are far lower than Sears or Sears outlet. Do yourself a favor and do not go to either of those. Undercover boss should do an episode at this store!!! The quality of employees here is top notch. I love coming here because I always find what I need.

Called lumber and building materials 10 times they picked up and hung up twice. No answer the other times. This store is clean but they don’t carry many common products in the Building Supply industry. They say they have the Lowest prices but some of their prices are actually higher than Home Depot. Employees are trained to greet customers which is nice. Compared to HD where the employees never ever greet customers.

This Lowe’s location is terrible the store is very dirty and has so much stuff thrown on the floor this location sucks won’t go back to this one

Very unprofessional they had given me a set date to deliver my order. I had taken the day off to assure I would be here for my deliver. The night before they had given me a confirmation call and everything was set. Little did I know that on my scheduled and confirmed delivery date No one would show, when I called to inquire on what had occurred they didn’t seem to have a clue. The guy didn’t explain anything and just re scheduled my delivery for 2 days later. The day before my 2^nd delivery date no one called for a confirmation and I’m still pending my delivery. They are Not organized and or professional.

This lowes is a good distance from me but they had what I needed so I decided to make the drive. This lowes is clean, organized and has great customer service. My first visit I was looking for an accessory for my dryer and was helped by Alex. My latest visit I was looking for flooring for my balcony and was helped by DJ who went out of his way to measure and remeasure and remeasure every crevice before and after each cut, he also assisted me with lifting and squeezing my new adirondack chairs in my trunk. If only I could put him in my pocket and take him home with me! Both employees exceeded my expectation for customer service and for that reason I will continue to be a loyal customer!

This is the largest big box Home Improvement Store closest to my house. Although I am still not content that an iconic place, Hialeah Speedway, was leveled to make room for this store, I will shop here from time to time. The Home Depot in my area, not far from here, is just too congested. So, I’d rather come here if I couldn’t find what I was looking for at one of the smaller locally owned stores. Between Lowes and Home Depot, it is no secret that Lowes has higher prices. Sometimes, for the same exact items. Honestly, I don’t want to deal with the congestion at the more affordable of the two. Hence, why I always come here instead.

Very organized!

Two words: pull string.
I am glad all of the stores layouts are the same easy to find departments in any city.
I am a fan of «ninja shopping» easy in and easy out. They had what I needed and for under $ 4.00. A part for the lawn mower. Fastest visit ever! even though it was a Saturday. Oh for the record, this ninja did pay for pull cord. This ninja is not a thief.
Parking was a little hectic same with leaving the lot. But that’s just life in Hialeah.

Lowe’s… You can build it, they SAY they can help (for a nominal fee)! lol

They people working their know their stuff much better than Home Depot.

even thou this seems to be a bit more pricey than your average home depot, i find that they carry much nicer stuff. it also seems to be of a bit better quality.
this store is usually not that full and there is always someone around to assist you with any questions you may have.
we really like the way the store is kept nice and neat. customer service has always been really good.

I love Lowe’s! It just SUCKS that this one (and all of them apparently) are so far away from Miami. Living in South Beach means everything like this is a haul. Lowe’s is super clean compared to ANY of the Home Depot’s around here, and the people are friendly and helpful. I’ll always go out of my way to shop at Lowe’s instead of another hardware store. Also; be sure to use your Shopify iPhone App, they match prices.

Personally, I prefer Lowe’s to Home Depot. Unfortunately there aren’t as many Lowes’ stores in the Miami/​Lauderdale area as there are Home Depot locations, so most of the time I’m stuck with the big orange box store.
Recently I needed to get a new spout/​diverter for my bath tub. I went to Home Depot to buy a replacement, and found that they were only willing to sell complete bath/​shower plumbing sets for $ 100 or more that contained the faucet, shower head and spout. I didn’t need all of that, just the spout. I went to the websites of both Home Depot and Lowe’s, and while they both had what I needed on their sites, only Lowe’s would ship my item to their store for free so I could pick it up there. Home Depot wanted to charge me an ass load of shipping and handling charges to ship it to my house. I checked other stores and websites, and in the end, Lowes also had this item for about $ 10 cheaper than I could get it anywhere else. SOLD!
My only real issue I had with this purchase was that I ordered this item on 12÷4÷10, yet my slip said the estimated pickup date wouldn’t be until 1÷1÷11. That’s nearly a month to wait for a simple $ 20 part. When I went to pick it up, the woman at the customer service desk had to make an announcement over the PA system 3 times before she finally got a manager to make a more forceful announcement to get someone to go back to the stock room to get this item for me. Also, according to the box, it was delivered to the store back on ¹²⁄₂₁. So it was here in Miami and ready to be picked up on 12/​21, but no one bothered to contact me either by phone or e-​mail to let me know it had come in earlier than the estimated delivery date of ¹⁄₁.
Other than that, I’ve always been happy with Lowe’s. Their pricing is always spot on, checkout lines are short, the selection is good, and unlike Home Depot, I’ve never seen them run out of stock, at least on the items I’ve wanted to buy.

Two words: Christmas tree.
I like to call places before I go, in order to badger people with absurd questions. I called Lowe’s four times until they brought in someone from the tent to discuss my Christmas tree purchasing options.
Tent outside with great selections, all sizes, all under $ 50.
I’m pretty sure all Lowe’s facilities offer the same.

There aren’t nearly as many Lowe’s stores in the Miami-​Fort Lauderdale metro area as there are Home Depots. That’s a darn shame because if the Hialeah Lowe’s is typical, you can expect to find just about any item you are shopping for at Lowe’s as you would find at Home Depot, and with MUCH better service and (most important) none of the crowds.
Whereas a visit to Home Depot is guaranteed to induce a headache, and to extract at least 20 – 30 minutes of your time standing in line if you decide to buy something (even if you use the automated checkout register machines), a visit to Lowe’s is usually a breeze.
The hours at the Hialeah store are very convenient: 6am-​9pm M-​Sat and 8am-​8pm on Suns. And, as an added bonus, there’s a Target store next door, which also seems to be less crowded than some of the other Target stores in the area.