Central Air Control

The company hires crooks. Tech comes to my house, mind you it’s raining. He checks on the inside unit and just goes around checking the temperature in the house. Then tells me he’s going outside to check on the outdoor unit. Comes back to my door a few minutes later with an invoice and says that he checked the unit and that it was very muddy outside because of the rain. He leaves. I asked if he cleaned the drain lines since that was included in the package I paid for. He said no and asks ME if I have clorox. Why the hell he’s asking me for items he’s supposed to have is beyond me. After he leaves I check my surveillance camera to see if he actually checked the outdoor unit… footage shows that he goes to his car, waits a few minutes and comes back to my front door with invoice. Crooks! Stay away from this company.

I was recently in the market for a new central AC unit and selected Central Air from a pool of 8 companies that came out to give me a proposal. I decided on purchasing a high efficiency Carrier comfort system and selected this company as one a the few listed on Carrier’s web site as both an authorized dealer and NATE certified. I also read other online reviews and checked BBB and in all cases they seemed like a good company. The two techs, Jose and William, came out to do the install on 3÷27÷15 and exceeded my expectations. They were true professionals and kept me informed every step of the way and did a stellar job on the install. By the time they left, I was already an expert on the new system. The city inspector came out a few days ago to inspect the job and noted that it far exceeded code requirements and that it was one of the best central A/​C installations he’s seen. The unit has been solid since installed and I couldn’t be happier with the service rendered. Kudos to Jose and William in particular, and the rest of the Central Air team involved for making this a great experience.