Amscot

The staff at this location are rude, unwelcoming, and the wait time at night is about 30mins– an hour. Will not be back to this location again.

I love mascot, but there is a great reason why I despise this specific store.
The manager of the store asked me where I was employed, which is frankly none of his business. Anyway, after he did… He had the nerves to tell me that he used to work for the same financial institution I worked for and told me that he quit because they didn’t pay well.
EXCUSE ME, who are you to comment on a customers place of employment.
They are all truly unprofessional, would not return.

HORRIBLE customer service!!! How are these people even hired? They have no clue when it comes to financial issues. Listen to this, so I had my debit/​bank card compromised. NOT MY BANK ACCOUNT. I explicitly explained this to the manager, I wrote myself a check because I needed to withdraw funds from my account. I have done this in the past with no problems. They called corporate to get an approval. I thought okay no problem. Apparently the manager at this Amscot has a listening comprehension issue because he told them my account was frozen!!! MY ACCOUNT IS NOT FROZEN! My card was compromised, the bank is issuing me a new one. I would have withdrawn funds directly from my bank but I have a credit union and they’re not open on Sundays. This was an emergency and I was turned away because the manager said my account was frozen which I never said! I raised hell and called corporate, they made me call my bank to reiterate what I said about the card! After I called and the bank representative Explained this to them I was finally able to get some money! An hour later!!! Btw when I spoke to the manager at the location and I complained (I’m not going to lie I was pretty upset, I wasn’t screaming at him but I was raising my voice just a tad, I was so upset with the incompetence) he started yelling at me that he doesn’t have to take my attitude and this and that. He must have felt like a dumb ass when the bank rep. told them that a card being blocked doesn’t mean a bank account is blocked. That I could use my checks.

Ahh! It’s a check cashing store. Honestly? I had no clue whatsoever what this was. Unlike all the other check cashing places, Amscot isn’t as ghetto sounding/​looking. You have to really look to know or, already know what Amscot is.
Since I was already there, I went ahead and used their services. After the expected verifications of «this» and «that,» the entire process was pretty quick. I was out of there with the money in no time.
You know what else? Every window has candy on it for you to take. Tootsie Rolls if my memory serves me correctly. In addition, I also walked out of here with an Amscot pen. Just like the candy, they were everywhere.
Clean, not ghetto, GREAT customer service, competitive fees and, a place in the neighborhood that’s open 24 hours you can rely on in the event of an emergency? Yeah, ¡WOW! Buenísimo.
* español
Yo no tenía idea de lo que era este negocio. Es un banco de cambiar cheques y préstamos.