Bank of America

I left Bank of America sometime last year, the only reason I chose to leave them was simply because I no longer wanted to use a corporate big bank. When I lived here I woke up one morning on one of my days off from work, my little brother had slept over my apartment. He was 17 and didn’t have a checking account yet, so I took him with me to Bank of America to get a checking account. When he was getting his account I decided to open one too and leave TD bank. I didn’t even have a license at the time and the closest TD bank was a 2 mile bike ride from my apartment so I decided to use Bank of America because I could walk to them. They also had more ATMs and more locations. Our bank clerk Valerie was so helpful to my brother and I. She was even more helpful when I had broken up with my ex-​boyfriend. He had access to my checking account, since we were broken up I no longer wanted him to be able to use my account. Valerie helped me change the account to a new number, and she gave me a new debit card with my photo on it so only I could use it. I was also a victim of identity theft. I didn’t have too much money that was able to be taken from my account but they refunded me the lost money right away. They also did some security checks when they thought some charges that were made in NYC weren’t from me even though they were.