Software Unlimited

Waaay back in the early 90’s, my father was serving in the Gulf War. The last thing he said before he left for duty was «don’t mess with the computer.»
The problem was that, in 1992, a game called «Ultima VII» came out, and I was dying to play it. Unfortunately, in order to get it to play on our Commodore 128 you had to make a boot disk in order to reallocate the memory. I tried to do this on my own, and fubar’d the computer.
I was fifteen at the time, and completely freaked out. I looked all throughout the Yellow Pages, trying to find someone that could help me. At the time, there really wasn’t much in the way of computer services out here in the desert… but thankfully, one of the few (or perhaps the only) was Software Unlimited.
I don’t know if it was the owner or employee, but the person working there spent –three hours– doing everything they could to help me out even though he knew that I hadn’t purchased the game from their store. I guess he could just tell that I was genuinely distraught… after all, my father had only made –one– small request, and I had screwed it up because I couldn’t wait to play this damned game.
I never forgot how much this guy went out of his way to help me. My dad came back about a month later… and although he noticed a few changes, at least he didn’t come back to a dead computer.
I was out at my favorite Thai restaurant tonight, and I happened to notice this business was now located in the same plaza. My jaw dropped – I couldn’t believe that it was still around… but if this business still operates in the same fashion that they did back when I was fifteen, I guess I really shouldn’t be surprised at all.
You aren’t going to get anyone with over twenty years of professional experience working for the Geek Squad, I can pretty much guarantee you that. Like I said: my great experience with this business happened when I was 15, over twenty years ago… but there is –no way– a small business like this could survive for that long, with the onslaught of big-​box retail stores coming in, unless they were doing something right.
If they were willing to take three hours out of their day to help a fifteen-​year-​old boy that was frightened out of his wits, I’m sure that they’ll be able to help you today. I say give them a shot :)