Affordable Rv High Desert

Must say my Experience with Affordable RV was
an excellent one. They helped my husband and I with the breakdown of our 2013 Nash travel
Trailer. They went above and beyond to
Keep us informed and worked quickly to get us back on the road as quickly as possible. We are from Oregon and travel a lot. It’s important to have a reliable place for repairs when your on the road, I would recommend Affordable RV!

My wife and I were traveling from Oregon to Arizona with a stop over in Victorville, CA to visits friends. When I arrived I noticed that both leaf springs on the front axle were broken. My friend took me to Affordable RV to see about repairs.
I must say, Dreama, the lady behind the counter was most helpful. She let me know if I wanted back on the road quickly, I should bring the trailer over so they could order the parts. After dropping the trailer off, she said she would call if there was trouble ordering parts, no call came as there was no problem getting the parts, they came the next day.
Dreama called the next day and said the tech had recommended heavier springs, something I had been thinking about myself. Because of time I chose not to have the heavier ones put in now, but she was good enough to put the part number for the heavier ones on my work order.
When we picked up our trailer Tammy was also very helpful and a pleasure to work with, friendly people.
In the end the work was done quickly and at a reasonable price, I would highly recommend this shop for RV repairs.

First of all let’s clear the air by saying these are 2 company’s on the same lot. I-​15 RV went above and beyond on our purchase of a brand new 2016 FLAGSTAFF 35′ CLASSIC SUPER LITE TRAVEL TRAILER! My wife and I shopped at other dealers down the hill as everyone else does, and when we checked out I-​15 we were blown away with the deal we got! We went ahead and bought this trailer as it sleeps 10 people, all our grand kids, my daughter and her fam., my sons and fam. at the same outing. Tim the gen. Sales mngr. was and has continued to be outstanding and helpful person that he is (I can honestly say we have become friends) but not to exclude Peter, Taylor, Chris all whom I feel are good comrades!
Tim just recently caught wind of a minor issue at hand on my new trailer for which in turn took it in to the other company AFFORDABLE RV for this minor warranty fix. Much to my dismay, they had the trailer for almost a month and claimed they ordered the part and said FOREST RIVER hadn’t shipped it out and were still waiting. Well not sitting well with this answer I contacted Forest River myself and they stated the order had NEVER BEEN PLACED!
As for TIM and the sales staff (remember now 2seperate companies) from I-​15RV side, they helped me out with my issue by means of exchanging light (singleur) from another trailer and replaced with one back ordered by AFFORDABLE RV SERVICE.
I strongly recommend I-​15 RV for purchase of your next new or slightly new Trailer, Pop-​Up tent trailer, Motor Home etc. Any one of the outstanding staff members will gladly help you but foremost TIM is the man, he will do whatever it takes to get you what you are looking for within his means!!! 5 STARS TO I-​15 RV!!! AFFORDABLE RV SERVICE :(

Affordable rv gives a 15% discount for all military present or past. Very competitive on the pricing and seem to be lower then most places. You can’t really tell but they have propane and it’s the cheapest I’ve seen unless you go to the propane companies themselves. They also give you free propane on your 5^th visit. They give a free wash to every service coach before it leaves… That itself is a pretty penny.

I didn’t realize that these businesses are two different companies. I just bought a travel trailer from I 15 RV and I am a very happy customer with them. They gave us a great deal as cash buyers and Taylor or sales guys was great. Chris did the paperwork and he was sweet as can be. I am very happy with what we got.
The service from affordable RV was amazing. J R did our orientation and was very knowledgeable about everything. I am really clueless and he was so great at taking his time and explaining everything at my level.
I was surprised at the prices in their store because they are much cheaper than larger stores down the hill. They offer 15 percent off of your store purchase when you buy an RV. That is so helpful because I have so much stuff to buy now.

This business did not perform a service for us. We were traveling through and needed to find someone to repair a leaking air bag. It was late on a Friday afternoon, their jobs were backed up and would not be able to get us in till the next day. P.J., the service counter rep, was extremely helpful, courteous and friendly. He took the time to call around and find a neighboring business who would take us in right away. The place he recommended was excellent and we were back on the road within an hour. Thanks again for everything.

Complete incompetence. They had our RV for 3 weeks knowing the date we had to pick it up and completed nothing on the list. We called while waiting during that three weeks & no one called us back. I have no idea how this place stays in business. Don’t waste your time or money!

I am surprised that this company has such a low rating. The staff is super friendly and eager to help and I have honestly never had any problems. They are my go to for any and everything that I need for my RV. It is also the only place I go for Propane.
Here is something that most people don’t know… The service/​parts division is actually Affordable RV and the Sales division is actually a company called I-​15 RV Sales. THEY ARE 2 SEPARATE COMPANIES WITH 2 SEPARATE OWNERS. This isn’t advertised as much as it should be and I only know because I asked the right question.
I can’t review on I-​15 Sales, as I have never used them, but I see tons of negative comments on here about them… you should post those to the correct company.
As far as Affordable RV goes, I have an will continue to recommend them to everyone!

Awful place. Terrible customer service. No help at all. I guess they do not want to sale anything. So taking our business elsewhere. Will be calling the manager if this terrible place even has one or even has one that gives a damn. Will never return.

We came into affordable rv at 3pm to have a hitch installed in our truck. They took us the next morning and did a great job. They didn’t have the right bracket and sent the shop Forman to three other places to find it, when they couldn’t find it they fabricated one to work perfect. These other reviews don’t make sense to us. The customer service was great and they worked hard to make sure our hitch would be safe to tow our trailer. I definitely recommend them to anyone looking to great customer service and proper servicing.

Went there three times trying to find a part the girl said she call me back the next day it’s been two weeks I went in again the guy told me he’d check on he call me back and I said forget it they have terrible customer service

The large sign on the 15 clearly says parts 7 days a week. When I went in on Sunday to exchange the parts I bought on Saturday that didn’t fit the employee that was there refused to help saying no parts on Sundays. I guess the sign is just a trap for the salesman to get customers.

had my motor home for five weeks to coat the roof and never touched it

So, my in-​laws convinced us to give affordable another try, and what a difference a year makes. We were pleased with our latest service appointment. Things turned out alright and the service folks were helpful and competent. We were in and out without headaches and everything seemed to be fixed up right.

What a dump. Looked at two rv’s, still had clothes in them and smelled. Sales guy was preoccupied, no real help. This is a junk yard, consignment lot, or just a dump.

Don’t even think about using their service department. They had our RV for almost a month and never touched it.